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Prepaid Active Period

Prepaid card’s active period adjustment

Prepaid card’s active period adjustment

Dear Telkomsel customers,
Starting March 7, 2022, Telkomsel will implement an adjustment in the active period policy for prepaid cards to be as follows:

  1. Active period extension through credit, package, or gift purchase activities will follow the customer's longest active period (non-accumulation) with a maximum active period that customers can have for 365 days.
  2. The Telkomsel PraBayar SIM card cycle policy may change from time to time as determined by Telkomsel. Information on these changes will be provided on Telkomsel's official communication media.

Additional Information