Earn Telkomsel POIN for kartuHalo, simPATI, Loop or KARTU As user and redeem it for privileges and great offers. The more you use, the more you earn!
Movies
Gunakan Telkomsel POIN untuk menikmati pengalaman nonton film yang menyenangkan.
Discover the ease of connectivity, lifestyle, even Your mobility with the best 4G broadband network in Indonesia, host of exclusive contents, and official applications from Telkomsel.
It’s never been easier to manage your Telkomsel number. Top up, buy packages and redeem Poins with a simple click!
What are you looking for ?
Earn Telkomsel POIN for kartuHalo, simPATI, Loop or KARTU As user and redeem it for privileges and great offers. The more you use, the more you earn!
Treat Yourself with Telkomsel POIN
Gunakan Telkomsel POIN untuk menikmati pengalaman nonton film yang menyenangkan.
POIN kamu bisa ditukar dengan berbagai pilihan menu lezat.
Manfaatkan Telkomsel POIN kamu dengan berbagai paket hiburan untuk konser, rekreasi dan masih banyak lagi.
Special Customer FAQ
Telkomsel POIN FAQ
Special Customer Reward FAQ
Special Customer is the new method of customer categorization determined based on the customer’s length of subscription and average spending. The higher your category is, the more services and special programs you can enjoy. By becoming a Special Customer, all kartuHalo, simPATI, KARTU As, and Loop customers have the chance to enjoy Telkomsel services and loyalty programs according to their level respectively.
Your Special Customer category will be determined based on your length of subscription and average spending, with the following criteria:
You can check your Special Customer category via MyTelkomsel App ver. 4.4. You will find your Special Customer profile on the main page. To download MyTelkomsel App, click http://tsel.me/1.
Your Special Customer category will determine the amount of Telkomsel POIN you get, what loyalty programs you can participate in, and other services you can enjoy.
No, you will automatically become a Special Customer based on your length of subscription and average spending.
Yes. Your Special Customer category will be upgraded based on your consumption for the last 3 months. The higher your average spending is, the higher your level will be.
Your Special Customer category will be upgraded every month based on the Special Customer mechanism.
There are some benefits you can get based on your Special Customer category, here are the details:
Silver | Gold | Platinum | Diamond | |
Telkomsel POIN Acquisition | 1X | 2X | 3X | 4X |
Loyalty program |
|
|
|
|
Service | Standard service at GraPARI and Call Center. | Standard service at GraPARI and Call Center. | Standard service at GraPARI and Call Center. | Priority service at GraPARI and Call Center. |
Note: the benefits may change at any time.
Telkomsel POIN is a loyalty program intended for Telkomsel customers (kartuHalo, simPATI, KARTU As, and Loop). You can earn Telkomsel POIN that can be redeemed for various special offers and benefits that can be checked on Telkomsel POIN rewards catalog via *700# or MyTelkomsel App.
You can start collecting Telkomsel POIN in 24 hours after recharging your prepaid credit balance or paying your postpaid bill in a minimum amount of Rp50,000 (in a month).
You can exchange your Telkomsel POIN via UMB or the MyTelkomsel application by following the steps below:
Redeem Telkomsel POIN via UMB
Redeem Telkomsel POIN via MyTelkomsel App
You can redeem your Telkomsel POIN with the LinkAja Bonus Balance. You can also redeem your Telkomsel POIN in the Telkomsel Siaga Sebar Hepi program to get lottery coupons by buying packages or playing Gosok Hep.
You can earn Telkomsel POIN based on your Special Customers category with the following criteria:
Type of Transaction | Category | Total Telkomsel POIN Earned |
Every Rp10,000 of prepaid recharge/total bill payment will get 1 POIN |
Diamond | X4 |
Platinum | X3 | |
Gold | X2 | |
Silver | X1 |
Please check the following simulation:
Category | Total Transactions in 1 Month | Telkomsel POIN |
Diamond | Rp1,000,000 | 200 |
Platinum | Rp500,000 | 75 |
Gold | Rp250,000 | 25 |
Silver | Rp75,000 | 7 |
Silver | Rp45,000 | - |
Yes, you have to recharge or pay your bill at least Rp50,000 a month to start collecting Telkomsel POIN.
Yes, your Telkomsel POIN is valid to redeem only until December 31st, 2019 at 23:59 GMT+7 (Jakarta).
You can redeem your Telkomsel POIN for the following categories:
No, you cannot send Telkomsel POIN to another Telkomsel number.
Check your Telkomsel POIN by following these simple steps:
All corporate customers in the Personal-Paid category are eligible for Telkomsel POIN.
The amount of Telkomsel POIN that Personal-Paid Corporate customers can earn is the same with the regular customers.
The normal Telkomsel POIN calculation does not apply to customers of Corporate Paid category, but they will receive special loyalty program by Telkomsel. Please contact your Telkomsel Account Management for more information.
It is a Telkomsel program for Diamond, Platinum, and Gold customers where they can get one of the 4 reward options by redeeming Telkomsel POIN.
All existing prepaid (simPATI, KARTU AS, Loop) and postpaid (kartuHalo) customers who belong to Diamond, Platinum, and Gold customer category.
This program starts on August 1st to 31st, 2019.
You can redeem your Telkomsel POIN to get one of these rewards (depends on your customer category):
Brand | Offer | Gold | Platinum | Diamond | Validity |
Prepaid/ Postpaid | MAXstream Quota | 3GB | 5GB | 10GB | 3 days |
Zalora E-voucher |
22% Off (all Zalora customers) |
24% Off (all Zalora customers) 30% Off (Zalora new customers) |
26% Off (all Zalora customers) 30% Off (Zalora new customers) |
September 28th, 2019 | |
Agoda E-voucher | 8% Off | 8% Off | 8% Off | September 30th, 2019 | |
LinkAja Bonus | - | Rp20,000 | Rp50,000 | September 29th, 2019 |
Redemption Mechanism:
Category | Value |
Gold | 22% discount with a minimum transaction of Rp350,000 (no maximum discount). 30% discount for Zalora new customers without minimum transaction, maximum discount is Rp50,000. |
Platinum | 24% discount with a minimum transaction of Rp450,000 (no maximum discount). 30% discount for Zalora new customers without minimum transaction, maximum discount is Rp50,000. |
Diamond | 26%, discount with a minimum transaction of Rp550,000 (no maximum discount). 30% discount for Zalora new customers without minimum transaction, maximum discount is Rp50,000. |
a. Credit balance and data purchase.
b. Transactions at LinkAja TAP & SNAP merchant and payment via token.
c. PLN/electricity payment, kartuHalo, PDAM/water, BPJS/insurance, etc.
d. Online shopping.
e. Game voucher, and
f. Taxi payment via My Blue Bird.**
*Your main balance must be at least Rp2,500 to pay your bills. The admin fee will be deducted from the main balance.
**Your LinkAja main balance must be more than the estimated fee of Blue Bird.
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