In the event that you are under the minimum age requirements or are included in the minor category in accordance with the provisions of the applicable laws and regulations, then consent to use the Services must be given by the parent (father or mother) or guardian of the User in accordance with the provisions of the applicable laws and regulations.
Use of Telecommunication Services Using Cellular Mobile Networks
Price/Rate for Cellular Telecommunication Services
Telkomsel will provide the network with its best efforts using various technologies that will be implemented by Telkomsel and will repair any damage or disruption to Telkomsel's network as soon as possible in order to be able to provide the best quality services to you. Telkomsel may provide compensation to you for direct losses that are only caused by Telkomsel but not losses caused by third parties who cooperate with Telkomsel.
Limitation of Liability
Blocking and/or Suspension
Withdrawal of Services
Telkomsel has the right to withdraw/reclaim the Services from you both temporarily and completely in the event of a technical error and/or misuse of the Services with prior notification, and you agree to release Telkomsel from any and all claims and legal responsibilities while having due regard to your rights.
Third-Party Contents and Links
Marketing and Promotion Materials
On the basis of your prior valid consent, Telkomsel may send certain information related to your Information Data to third-party partners who cooperate with Telkomsel so that they can send you direct marketing, advertisements, and promotional communications through push-notification applications, messages via Apps, telephone calls, short message service, and e-mail ("Marketing Media"). You can choose not to receive such marketing communications at any time by selecting the "unsubscribe" option in the relevant Marketing Media, or by contacting Telkomsel through the contact details provided. Please note that if you choose not to receive marketing communications, advertisements, or other activities, as a form of fulfilling User’s rights, Telkomsel can still send you messages regarding the implementation of Telkomsel Services, including but not limited to receipts and SMS confirmation of the Services.
Intellectual Property Rights
Confidentiality of your Information Data is the most important thing for Telkomsel. Telkomsel will put in its best efforts to protect and secure your Information Data from illegal access by unauthorized parties. Telkomsel will make its best efforts to maintain security and protect your Information Data. Telkomsel hereby warrants the integrity and accuracy of any Information Data that you send through the Service by verification and Telkomsel also guarantees that it will make its best efforts to prevent the Information Data from being intercepted, accessed, disclosed, modified, or destroyed by unauthorized third parties.
You are responsible for maintaining the confidentiality of your detailed data, including your username, password, email, or OTP from anyone. You must always maintain and be responsible for the security of the device you use. You will release Telkomsel from any and all forms of losses or claims in the event that you are negligent in maintaining the confidentiality of your account details, including your username, password, email, or OTP, and in the event that you are negligent in maintaining the security of the device you are using.
While using the Services, you or other related third parties are prohibited from using the Services in the event of:
Choice of Law
Force Majeure is an extraordinary event that occurs beyond Telkomsel's control which can cause the User to not be able to enjoy the Services, such as but not limited to:
In the event of a force majeure as referred to above, Telkomsel is released from its responsibilities.
Continuity of Services
In the event of a disruption or force majeure that has a serious impact on the Services, so that the Services cannot work properly, Telkomsel is endeavoring its best to make a contingency plan to ensure the continuity of the Services. However, you fully understand these conditions and therefore Telkomsel cannot be held responsible for any losses that may arise.