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How can I get my profile and PUK number?

How do i get T-Care PIN?
How do i get T-Care PIN?

You can get PIN T-Care (simPATI, KARTU As, Loop) or PIN eBill (kartuHalo) PIN via Telkomsel Virtual Assistant by following these steps:

  1. Contact Telkomsel Virtual Assistant on the following application channels:
  2. Type “Hi” or “Hello” in the chat window.
  3. Type “Get My T Care PIN”.
  4. Your T-Care PIN/eBill PIN will be sent by Telkomsel Virtual Assistant via SMS.
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How do i check my Profile Information?
How do i check my Profile Information?

You can see your profile details via Telkomsel Virtual Assistant by following these steps:

  1. Contact Telkomsel Virtual Assistant on the following application channels:
  2. Type “Hi” or “Hello” in the chat window.
  3. Type or select “Go to Menu”.
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How do i get my PUK number?
How do i get my PUK number?

You can get your PUK Number via Telkomsel Virtual Assistant by following these steps:

  1. Contact Telkomsel Virtual Assistant on the following application channels:
  2. Type “Hi” or “Hello” in the chat window.
  3. Type "PUK Info".
  4. Please choose one of the verification methods needed, "PIN T-Care", "Contacted Number", or "Birthdate".
  5. Your PUK will be sent by Telkomsel Virtual Assistant via SMS.
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