Can I upgrade the usage limit of kartuHalo?

Yes. If your purchase is limited, please upgrade your usage limit. Changing usage limit can be done once a month. Terms and conditions regarding upgrade usage limit are as follows:

Terms and Conditions to Upgrade Domestic Usage Limit

Your kartuHalo subscription should be at least 3 months and no overdue bills.
For further information please contact 188.
Terms and Conditions Regarding Domestic Usage Limit Amount

If your subscription periodis less than 12 months

1. If payment made without a credit card:

Minimum usage limit Rp300,000.
Maximum usage limit Rp1,000,000.
2. If payment made using auto debit with a credit card:

Minimum usage limit Rp500,000.
Maximum usage limit Rp2,500,000.
If your subscription periodis 12 months or more

Below condition is applied to any payment method

Minimum usage limit depends on your payment method, as stated above.
Maximum usagelimit Rp5,000,000.