Veronika is Telkomsel’s chat-based Virtual Assistant that always helps you access Telkomsel products and services—as well as other fun topics! Supported by GenAI technology from Microsoft Azure OpenAI, interactions with Veronika is more humane and natural.
Pay Halo bills
Watch the tutorials on how to interact with Veronika via WhatsApp to pay your Halo bills. You can also interact with Veronika via www.telkomsel.com, MyTelkomsel App chatbot, tsel.me/chatva, or tsel.me/telegramVA.
Buy IndiHome packages & registration
Learn how to buy IndiHome packages and registration through Veronika via WhatsApp. You can also reach out to Veronika via www.telkomsel.com, MyTelkomsel App chatbot, tsel.me/chatva, or tsel.me/telegramVA.
Buy Telkomsel packages using credit
Check the tutorial video out and see how to buy Telkomsel packages using your credit balance with the help of Veronika via WhatsApp. Find Veronika via www.telkomsel.com, MyTelkomsel App chatbot, tsel.me/chatva, or tsel.me/telegramVA too!
SIMPATI reactivation
Ask Veronika to reactivate your SIMPATI (prepaid) service via WhatsApp! You can also talk to Veronika via www.telkomsel.com, MyTelkomsel App chatbot, tsel.me/chatva, or tsel.me/telegramVA.
Now Veronika can talk to you using natural, conversational language in response to your speech style. Just like a person who has empathy, she understand your problems well and responds well to your feelings.
Not only virtually assisting you, Vero can converse smoothly with you while using emoticons to make your conversation more lively!
Just like a hip friend, Veronika knows a lot about the latest stuff. That’s why, she can give you the latest information about Telkomsel and other trending topics.
Have fun having chit-chats with Veronika about hobbies, lifestyle, culinary, and other popular trends.
Supported by GenAI machine learning technology by Microsoft, Veronika increasingly gets your context, interests, and needs after interacting with you several times.
As a result, she’s getting more insightful and capable of giving you recommendations of products, services, and lifestyle information that’s “totally you”.
Veronika now lives her daily life and you can be her friend! Not only as a virtual assistant, Veronika is also active as a Telkomsel influencer. You can interact, follow her daily activities, and exchange tips with her on @hai.veronika. Follow now and tune in
Access Telkomsel products and services information conveniently, through:
MyTelkomsel App (Powered by Microsoft AI): my.telkomsel.com/app/chatbot
Chat veronika: tsel.me/chatva
Website: www.telkomsel.com
Facebook Messenger: tsel.me/facebookVA
Telegram: tsel.me/telegramVA
WhatsApp: tsel.id/vawa
What is Veronika Telkomsel?
Since when can Veronika Telkomsel be accessed?
What channels support Veronika Telkomsel?
How do I access Veronika Telkomsel?
How do I change the conversation topic with Veronika Telkomsel?
How do I find the nearest GraPARI location through Veronika Telkomsel?
Are there any regulations related to the Verification Code (OTP) when interacting with Veronika Telkomsel?
What if I incorrectly entered my mobile number when interacting with Veronika Telkomsel?
