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Switch to Postpaid and #BuktikanDenganHalo

Get More Values with Postpaid Plan. #BuktikanDenganHalo!

Not sure about switching from prepaid to postpaid? No worries. With #BuktikanDenganHalo, you can enjoy more values, convenience, and benefits compared to prepaid.

#BuktikanDenganHalo

LET'S COMPARE!

POSTPAID		PREPAID
Pay according to your usage	Description	Use according to your purchase
More stable	Price	More dynamic
Online anytime	Service Limitation	Online as long as you have a credit balance
Can be used anytime and anywhere	Value	Depends on your location and day/night quota
Can be used freely until you reach credit limit	Plans	Can be used as long as you have enough credit balance
Pro-rate for the first bill	Payment Scheme	Full payment
Auto-renewal	Renewal	Cannot be renewed automatically
More benefits & rewards	Rewards	More benefits occasionally
If you exceed the quota limit, you will be charged more	Quota	If you run out of quota, your credit balance will be deducted

POSTPAID		PREPAID
Pay according to your usage	Description	Use according to your purchase
More stable	Price	More dynamic
Online anytime	Service Limitation	Online as long as you have a credit balance
Can be used anytime and anywhere	Value	Depends on your location and day/night quota
Can be used freely until you reach credit limit	Plans	Can be used as long as you have enough credit balance
Pro-rate for the first bill	Payment Scheme	Full payment
Auto-renewal	Renewal	Cannot be renewed automatically
More benefits & rewards	Rewards	More benefits occasionally
If you exceed the quota limit, you will be charged more	Quota	If you run out of quota, your credit balance will be deducted

MYTH OR FACT

MYTH	FACT
Postpaid migration requires a new different phone number	Use the same phone number
You will get bill shock at the end of the month	You can check your monthly usage via MyTelkomsel App
	You can change your monthly via usage limit via Call Center 188.
	Check your usage via *888# or MyTelkomsel App
Postpaid is more expensive	In fact, postpaid gives you more values:
	√ 3x more Telkomsel POIN
	√ Internet data package can be used for 24 hours in all regions
	√ Priority access for internet and voice
	√ Priority service atGraPARI
Paying the bills is complicated	Paying your bills can be easily done through:
	√ Credit card auto debit
	√ ATM/mobile banking
	√ Cash via GraPARI
	√ Cash via Indomaret, Alfamart, PT POS Indonesia
You have to bring a lot of documents to GraPARI	You can switch directly from your phone via tsel.me/halopromo

Payment Via MyTelkomsel App

PAY THE BILL THROUGH MYTELKOMSEL APP

Download MyTelkomsel app on the App Store or Google Play
Open MyTelkomsel app
Login/register by entering your kartuHalo number
Check the amount of your kartuHalo bill
Select your preferred payment method (TCASH, Credit Card, or Debit Card)
Make the payment

Payment Via TCASH

PAY THE BILL THROUGH TCASH WALLET APP

Download the TCASH Wallet app on the App Store or Google Play
Open TCASH Wallet app
Login/register if you have not signed up TCASH Wallet
Select menu “kartuHalo”
Select menu “My Number” to pay your kartuHalo bill
Select menu "Continue" to make a payment with your TCASH balance

Payment Via Mobile Banking

PAY THE BILL THROUGH MOBILE BANKING

Open and login through your Mobile Banking app
Select menu “Payment”
Select menu “Postpaid Telephone”
Enter your kartuHalo number
Make sure the data and billing amount on the payment confirmation menu are correct
Continue payment
You will get a successful payment notification via SMS

Payment Via SMS Banking

PAY THE BILL THROUGH SMS BANKING

Press UMB *141#
Select your bank
Select menu “Pembayaran”
Select menu “Telepon/HP”
Select menu “kartuHalo Telkomsel”
Enter your kartuHalo number
Enter your SMS Banking PIN
Continue payment

Payment Via Tokopedia

PAY THE BILL THROUGH TOKOPEDIA

Download Tokopedia app on the App Store/Google Play or access through m.tokopedia.com
Select menu “Tagihan”
Select menu “Pascabayar”
Select operator Telkomsel – Halo
Enter your kartuHalo number
Select menu “Bayar”
Make sure the data and billing amount on the payment confirmation menu are correct
Select menu “Lanjutkan”
Make the payment

What are the terms and conditions for Pre2Post migration via outlet?

To be eligible for a postpaid migration, you have to:

Spent at least Rp40,000 prepaid balance in the last 3 months.
Your prepaid number has been actively used for more than >12 months.

How to do Pre2Post migration via microsite?

Visit tsel.me/halopromo using Telkomsel network (non-WiFi).
Input your data and referral code.
Choose the package suitable for you.
Tick the mark to confirm your agreement to the Terms and Conditions, and then click ‘Register Sekarang’ (‘Register Now’).
Check your data, whether it is recorded in the prepaid registration or not.
Validate your ID and ISMARA
Congratulations, your postpaid card is active!

What do I do if I run out of kartuHalo package quota?

You can purchase the package through:

MyTelkomsel App and website.
*363# access.
*111# access.
Call Center 188.
Telkomsel Virtual Assistant: Veronica on Telkomsel Official LINE/Telegram/Facebook Messenger.
The landing page on your smartphone browser.

What is the benefit of POIN?

You can use POIN to shop in many merchants. Please check the merchant list on Telkomsel.com/POIN.
There are 2 benefits of POIN:
DIRECT --> Directly redeem POIN in a merchant via UMB *700# or MyTelkomsel App.
INDIRECT --> By joining lucky draw via UMB *700# or MyTelkomsel App.

What kartuHalo package is available?

	Monthly Subscription Fee (before tax/PPN and excluding the usage outside the package)
	Rp60,000	Rp100,000 + Rp20,000**	Rp170,000 + Rp20,000**	Rp300,000 + Rp20,000**
Total amount of quota	10GB	20GB	32GB	70GB
Internet quota on all networks for 24 hours	5GB	10GB	16GB	35GB
Promo internet quota	1GB*	2GB*	4GB*	10GB*
Content quota (HOOQ, VIU, MusicMAX)	5GB	10GB	16GB	35GB
Voice (to fellow Telkomsel numbers)	50 min + 50 min*	100 min	200 min	500 min
SMS	100 SMS	200 SMS	400 SMS	1000 SMS
Telkomsel POIN	150	300	500	1200

*) Applied for the first 6 months
**) Applied for the first 12 months

What is billing cycle?

Billing cycle is the period of service usage for one month.

What is usage limit?

Usage limit is the amount of your bill (in Rupiah) that you can choose by yourself. There are two types of usage limits:

Domestic usage limit (domestic).
Roaming usage limit (from abroad).

How to track my kartuHalo usage?

You can track your usage through the following methods:

In kartuHalo, you will get detailed information about your monthly usage through “Lembar Rincian Pemakaian” (“Detail Usage”).
You can check your monthly usage via MyTelkomsel App.
You can change your monthly usage limit via Call Center 188.
Check your total usage via *888# or MyTelkomsel App.
You can check your last transactions via *887#.

How do I pay the bill?

You can choose your payment method from these following options:

Via MyTelkomsel App.
Via MyTelkomsel website.
Via MyGraPARI.
Via GraPARI.
Via PT POS Indonesia.
Via bank/ATM.
Via T-Wallet app.
Via UMB *141#.

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