When will the EZnet Wireless Installation Fee Promo take place?
This promo is only valid from June 1 – 30, 2025. After that, the price will return to the normal price of Rp150,000.
Where can I get EZnet Wireless with an installation fee of Rp30,000?
The new installation fee discount applies to all EZnet Wireless purchase channels, namely Sales Agents and Telkomsel websites.
Does the Rp30k installation fee include tax?
The Rp30,000 installation fee does not include tax.
Who is eligible to participate in this promotion?
All customers who register through Sales Agents or Telkomsel websites during the promo period are eligible to get this promo.
What is the EZnet Wireless Package?
EZnet Wireless is a postpaid unlimited home internet service from Telkomsel that uses an EZnet cellular modem that is rented with unlimited internet provision with a modem rental scheme.
Where are EZnet Wireless 10Mbps Rental available?
This package is valid nationally in all Telkomsel 4G LTE areas throughout Indonesia.
What packages are available for the EZnet Wireless 10Mbps product?
For package details, please see the package table column below:
Package | Speed Limit | Price |
EZnet Wireless 10Mbps | 10Mbps | Rp150,000 (Java) |
Rp150,000 (Sumatra, Sulawesi, Kalimantan) | ||
Rp170,000 (Bali & Nusa Tenggara) | ||
Rp200,000 (Papua & Maluku) |
If my data package runs out, how do I top it up?
Customers can purchase the Add-on Booster Additional Package available on the MyTelkomsel App:
Package | Validity Period | Speed Limit | Quota | Price | |||
Java | Sumatera, Sulawesi, Kalimantan | Bali, Nusa Tenggara | Papua, Maluku | ||||
EZnet Wireless Booster | 7 days | No speed limit | 30GB | Rp55K | Rp60K | Rp65K | Rp70K |
14 days | No speed limit | 60GB | Rp100K | Rp110K | Rp120K | Rp140K | |
14 days | No speed limit | 100GB | Rp130K | Rp140K | Rp150K | Rp170K |
Is payment of the installation fee mandatory?
Yes, if the customer does not pay the fee during installation, the service cannot be used even though it has been installed.
What are the advantages of EZnet Wireless?
Will my package be automatically renewed every month?
The main package is a subscription package (automatically renewed in the next billing period) the 1st day of the month.
When is the deadline for paying the EZnet Wireless 10Mbps Rental bill?
The maximum payment is made on the 20th of each month. If the customer does not pay the bill by the 20th, the internet service will be blocked. The customer must pay the bill first so that the service can be used again.
If I start subscribing in the middle of the month, will my bill be prorated?
The first month's bill will be billed prorated based on the number of active days. The customer will only pay the bill according to the active days. For example, if you subscribe on the 20th, the bill is 11/30 days multiplied by the 1-month bill.
How do I pay the bill?
For detailed information and payment steps, you can see it via the following link: https://www.telkomsel.com/en/support/informasi-tagihan-indihome.
How do I see the remaining usage/FUP of EZnet Wireless?
Why does my internet speed feel slow?
EZnet Wireless 10Mbps has a fair usage limit of 120GB FUP. After the FUP quota runs out, customers will be subject to a speed limit of 512Kbps. You can purchase an additional package (Add-on Booster) as a speed booster.
Terms and Conditions