Kuota Keluarga - Buy a Kuota Keluarga Internet Package

Will the Member’s active period be extended by purchasing #KuotaKeluarga package?

Can Admin add or delete a Member at any time?

If Admin incorrectly inputs a Member’s number, how can Admin correct it?

What is the priority of #KuotaKeluarga quota consumption?

I bought the regular quota after I bought #KuotaKeluarga package. Which one will be consumed fist?

When the validity period of #KuotaKeluarga package has ended, will the group remain?

Does the Admin get a priority to consume #KuotaKeluarga package?

Can the Admin buy #KuotaKeluarga for more than once simultaneously?

Can the Admin change their status to become a Member?

Can Admin check a specific Member’s usage?

My #KuotaKeluarga package has ended, but the period is still active. Can I repurchase #KuotaKeluarga?

Can the Admin set a limitation of usage to the Members? For example, the Admin buys 20GB quota to be shared with 3 Members. Can Admin set a limit so the first Member can only use max. 5GB?

I’m an Admin of an active KuotaKeluarga package. I currently use a prepaid number and plan to switch to a postpaid number. What will happen to my #KuotaKeluarga?

I’m a Member of an active KuotaKeluarga package. I currently use a prepaid number and plan to switch to a postpaid number. Can I still consume my #KuotaKeluarga package?

I currently use a prepaid number and I’m an Admin of a #KuotaKeluarga package. Can I add a postpaid number user as my Member?

I’m an Admin/Member of a #KuotaKeluarga package. Both #KuotaKeluarga and my regular package’s validity end on May 10. On May 9, my #KuotaKeluarga quota runs out, but I still have 1GB left of my regular package. Can I still access the internet?

I’m an Admin/Member of a #KuotaKeluarga package. Both #KuotaKeluarga and my regular package’s validity end on May 10. On May 9, both package quotas run out. Can I still access the internet?

I’m an Admin/Member of a #KuotaKeluarga package which will end on May 10. I have a regular package which will end on May 12. On May 10, my #KuotaKeluarga quota runs out; on May 11, my regular package quota runs out. Can I still access the internet?

Will I be charged if I call an Admin or Member of the group?

When I tried to add a mobile number as a Member, I received the following message: “Sorry, the system is busy”. What happened?

Previously I could browse #KuotaKeluarga package via MyTelkomsel. But today, I can’t find #KuotaKeluarga at all. What happened?

Usually when I purchase #KuotaKeluarga, I can input a mobile number as a Member. But why wasn’t the mobile number input page shown this time?

I already purchased #KuotaKeluarga and I was already in the “Pembelian Sedang Diproses/ Your Purchase is Being Processed” phase. However, my #KuotaKeluarga package is still not active. What happened?

How do I share all of the #KuotaKeluarga quota to be consumed together by the Admin and the Members?

The allocated quota for Admin has all been used up. Can the Admin consume the remaining quota?

Where do I find the allocation feature for Admin?

Can I use a by.U number to activate #KuotaKeluarga?

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