Kuota Keluarga - Buy a Kuota Keluarga Internet Package

What is Kuota Keluarga package?

How long is Kuota Keluarga package valid for?

Who can purchase Kuota Keluarga package?

What are Admin and Members in Kuota Keluarga package?

How many people can be registered for Kuota Keluarga?

What is Personal Quota?

What is Sharing Quota?

What is the order for data quota consumption?

Where do I buy Kuota Keluarga package?

Can this package be purchased multiple times?

Can Kuota Keluarga package be given as a gift?

I already have the latest version of MyTelkomsel App, but I cannot find Kuota Keluarga package. What should I do?

How do Kuota Keluarga package Members divide the quota?

How do I check the remaining quota?

What are the terms and conditions to buy Kuota Keluarga package?

I’m a Telkomsel Halo corporate subscriber. Can I be an Admin or Member?

Will the Member’s active period be extended by purchasing Kuota Keluarga package?

Can Admin add or delete a Member at any time?

If Admin incorrectly inputs a Member’s number, how can Admin correct it?

I bought the regular quota after I bought Kuota Keluarga package. Which one will be consumed first?

When the validity period of Kuota Keluarga package has ended, will the group remain?

Does the Admin get a priority to consume Kuota Keluarga package?

Can the Admin buy Kuota Keluarga for more than once simultaneously?

Can the Admin change their status to become a Member?

Can Admin check a specific Member’s usage?

My Kuota Keluarga package has ended, but the period is still active. Can I repurchase Kuota Keluarga?

Can the Admin set a limitation of usage to the Members? For example, the Admin buys 20GB quota to be shared with 3 Members. Can Admin set a limit so the first Member can only use max. 5GB?

I’m an Admin of an active Kuota Keluarga package. I currently use a prepaid number and plan to switch to a postpaid number. What will happen to my Kuota Keluarga?

I’m a Member of an active Kuota Keluarga package. I currently use a prepaid number and plan to switch to a postpaid number. Can I still consume my Kuota Keluarga package?

I currently use a prepaid number and I’m an Admin of a Kuota Keluarga package. Can I add a postpaid number user as my Member?

I’m an Admin/Member of a Kuota Keluarga package. Both Kuota Keluarga and my regular package’s validity end on May 10. On May 9, my Kuota Keluarga quota runs out, but I still have 1GB left of my regular package. Can I still access the internet?

I’m an Admin/Member of a Kuota Keluarga package. Both Kuota Keluarga and my regular package’s validity end on May 10. On May 9, both package quotas run out. Can I still access the internet?

I’m an Admin/Member of a Kuota Keluarga package which will end on May 10. I have a regular package which will end on May 12. On May 10, my Kuota Keluarga quota runs out; on May 11, my regular package quota runs out. Can I still access the internet?

Will I be charged if I call an Admin or Member of the group?

When I tried to add a mobile number as a Member, I received the following message: “Sorry, the system is busy”. What happened?

Previously I could browse Kuota Keluarga package via MyTelkomsel. But today, I can’t find Kuota Keluarga at all. What happened?

Usually when I purchase Kuota Keluarga, I can input a mobile number as a Member. But why wasn’t the mobile number input page shown this time?

I already purchased Kuota Keluarga and I was already in the “Pembelian Sedang Diproses/ Your Purchase is Being Processed” phase. However, my Kuota Keluarga package is still not active. What happened?

How do I share all of the Kuota Keluarga quota to be consumed together by the Admin and the Members?

The allocated quota for Admin has all been used up. Can the Admin consume the remaining quota?

Where do I find the allocation feature for Admin?

Can I use a by.U number to activate Kuota Keluarga?