The fastest users can get 2,000 coins every hour. Coins will be added in 24 hours

You can check it via UMB *500*02#.

Yes, the coins will expire when you stop subscribing or fail to extend your Sweetcall service after a 180-day subscription.

It’s a program where you can win credit balance worth Rp100,000 (15% prize tax will be borne by winners) for the 10 fastest users. Winners will be contacted by Customer Service and the prize will be sent in 3x24 hours after confirmation. This program can be accessed via UMB *500*02#, and choose menu “2. Bagi2 Pulsa”.

Yes, all Telkomsel (PraBayar and Halo) customers can join Sweetcall programs. If the number you’re using can’t receive a credit balance, you will be contacted by Customer Service to reconfirm an alternative number, bank transfer, or e-wallet transfer (e-money, LinkAja, GoPay, OVO, etc).

Bagi-Bagi Pulsa is divided into 10 periods per day and there will be 1 winner of each period:

• 00 – 09.00 GMT+7
• 00 – 10.00 GMT+7
• 00 – 11.00 GMT+7
• 00 – 12.00 GMT+7
• 00 – 13.00 GMT+7
• 00 – 14.00 GMT+7
• 00 – 15.00 GMT+7
• 00 – 16.00 GMT+7
• 00 – 17.00 GMT+7
• 00 – 18.00 GMT+7

• Inbox is a menu containing voice messages that you haven’t listened to.
• Notification is a menu to notify you when other users are adding you as a friend.

• Please ensure you’re already registered in Sweetcall via UMB *500*01# or via SMS to 99600 using this format: REG CALL.
• The VoLTE feature on your phone must be deactivated.

No, you can’t.

Dial *8000* and follow the instructions.

You can unsubscribe from Sweetcall via UMB *500*01# and then choose “STOP” menu.

1. Sweetcall service is valid for all Telkomsel customers (PraBayar and Halo). Prices include VAT for PraBayar customers. For Halo customers, prices do not include VAT.
2. Only valid for domestic use (not valid for International Roaming which will be charged separately).
3. Successful subscription notification will be sent via SMS. Notification of service termination will be sent via SMS before the subscription period expires.
4. Telkomsel has the right to limit and block services for users who are known to use content with indications of bad intentions, such as the use of services outside the normal limits with or without tools, as well as abuse of content that is contrary to the provisions of the laws and regulations applied and some similar conditions.
5. Telkomsel is not responsible for the misuse of the Telkomsel Product Card by other parties, or for the contents and packages sold that do not comply with the official Telkomsel service product specifications.
6. Telkomsel is not responsible for the misuse of the Telkomsel Product Card by other parties, or for the contents, communication, and use of the internet (including content) sent and accessed through the Telkomsel telecommunication network.
7. Basically, Telkomsel will provide the best network access service speed for customers, but there are several conditions that can cause customers not to get the service speed as expected, such as network availability, topographic factors, population density, building wall thickness, types of telecommunication equipment used, time of use of Telkomsel services, number of Telkomsel service users, proximity of customers to the nearest BTS/antenna location and other factors.
8. In carrying out its services, Telkomsel has the right at any time to renew services, close services, increase/decrease tariffs with considerations, among others:
   • Determined by the competent authority.
   • The service is no longer in accordance with the times and the latest technology.
   • The service is no longer used and the service will be transferred to a similar service.
   • Other considerations deemed appropriate and appropriate by Telkomsel.

9. By updating the service, the customer agrees to indemnify Telkomsel from all legal claims and liability arising from the policy as referred to.