Dear Customers, starting from November 9, 2024, there will be an adjustment of the active period for prepaid credit top-up during the grace period. Now, all SIMPATI customers get additional active period with the following details:
| Credit Denomination | Active Period Adjustment |
| 5,000 | 7 days |
| 10,000 | 15 days |
| 15,000 | 20 days |
| 20,000 | 30 days |
| 25,000 | 30 days |
| 50,000 | 45 days |
| 100,000 | 60 days |
| 150,000 | 120 days |
| 200,000 | 150 days |
| 300,000 | 180 days |
| 500,000 | 240 days |
| 1,000,000 | 330 days |