In the spirit of Christmas 2025 and New Year 2026 moments, IndiHome has prepared various attractive offerings for new customers that are too good to miss!
What is the IndiHome TV Cashback Promo?
It is a cashback offer worth Rp150,000 for customers who subscribe to the IndiHome 2P package (Internet + TV) exclusively through the Telkomsel landing page.
Which internet speeds are included in this promo?
All available speed options are included.
What benefits will I receive from this package?
You will receive a cashback of Rp150,000 in the form of GoPay balance.
How do I receive the GoPay voucher?
After subscribing, you will receive WhatsApp message from IndiHome containing a voucher link, a code and a PIN. Enter your mobile number associated with your GoPay account, and the funds will be transferred to your GoPay wallet.
When will I receive the GoPay voucher?
Approximately 14 working days after completing IndiHome registration and activation.
Is this package bundled with a landline service?
Some packages include a landline service, but not all of them.
In which areas does this package available?
This package is generally available in all areas covered by the IndiHome network.
Why is the IndiHome package price at my home different from my friend’s?
Package prices may vary depending on the installation location due to regional pricing policies.
Which video streaming apps are included?
Available streaming apps vary depending on the selected package. Options may include: IndiHomeTV Apps, Prime Video, CATCHPLAY+, Vidio, Netflix, Lionsgate Play, WeTV, Viu, Genflix, and Sushiroll.
Do I need to pay the subscription fee upfront before my IndiHome installation?
Yes. An installation fee must be paid before IndiHome becomes active, based on your selected package.
What is the WeTV Car Giveaway program?
WeTV Car Giveaway is a lucky draw program organized by WeTV in collaboration with Telkomsel.
What prizes are offered in this lucky draw program?
Is this program officially licensed?
Yes, this program is licensed by the Ministry of Social Affairs.
Who can participate in this lucky draw program?
This program is open to all Telkomsel customers throughout Indonesia.
What must I do to participate in this lucky draw program?
You simply need to activate either the Internet + Movie Standard, Internet + Movie Complete (30–100Mbps), or Internet + TV packages (150–200Mbps), and watch WeTV by logging in to the WeTV app using their Telkomsel number during the program period.
Will customers receive a coupon after purchasing a Telkomsel package and activating their WeTV VIP?
No, the draw will be based on each customer's WeTV ID.
How do I check my WeTV ID?
You can check your WeTV ID directly through the WeTV app by following these steps:
How long does this program run?
This program runs from November 5 to December 31, 2025.
Do participants have to follow the organizer's social media accounts?
Yes, participants must follow @wetvindonesia and @telkomsel on Instagram.
How will the winners of this lucky draw be determined?
Winners will be selected randomly through a drawing process using WeTV customer IDs. The winner requirements are as follows:
When will the winners be announced?
The winners will be announced no later than 30 days after the drawing date.
Will the winners be contacted directly or announced publicly?
Winners will be contacted directly via Telkomsel's customer service number and will be announced publicly through WeTV and Telkomsel's social media channels, the Telkomsel.com website, the WeTV app, SMS, and the Telkomsel Call Center.
How do winners claim their prizes?
Winners are required to submit complete documentation, such as:
Can the prize be exchanged, exchanged for cash, or transferred?
No. The prize cannot be exchanged, exchanged for cash, or transferred.
What is the IndiHome New Installation Fee Promo?
It is a special promotion offering discounted installation fees for new IndiHome customers.
What is the new installation fee?
It is a one-time fee for installation and device setup, billed after the CPE (Customer Premises Equipment) installation is completed. Telkomsel will send a payment notification to the customer.
What installation fee promotions are available?
There are two options depending on the selected package:
How do I get the free installation fee promo?
It is available for Internet and Internet + TV packages with speeds of 50Mbps and 75Mbps, by choosing upfront payment options:
What is meant by an upfront payment scheme?
It is a payment option where you pay in advance according to your chosen plan:
Where do I get the free installation fee promo?
Through IndiHome sales teams, Telkomsel Outlets, GraPARI or the Telkomsel website.
What if I choose a different package?
If you select packages other than the 50Mbps or 75Mbps Internet/Internet + TV packages, you may choose the regular payment scheme and receive a 90% discount on installation fees, bringing the total to Rp99,000 (including VAT).
When does this promo run?
This promo runs from December 2, 2025 to December 31, 2026.
What is the Double Date Pay 12 Get 5 promo?
It is a monthly promo that offers new IndiHome customers 5 free months of service when paying 12 months upfront.
Is this promo available for all packages?
No. It is only available for Internet and Internet + TV packages with speeds of 150Mbps and 200Mbps.
What benefits will I receive?
You will get 5 additional months of IndiHome service for free, giving you a total of 17 months of service for the price of 12. The package also includes various streaming app subscriptions.
Which streaming services are included?
Streaming apps vary by package and may include IndiHomeTV Apps, Prime Video, Catchplay, Vidio, Lionsgate Play, WeTV, Viu, Genflix, Sushiroll, and Netflix (Netflix is available only for 200Mbps packages).
When does the promo period start?
The promo starts from December 8 – 14, 2025.
Where do I subscribe to get this promo?
Through the Telkomsel website, IndiHome Sales teams, Telkomsel Outlets, and GraPARI.
Do I need to pay upfront to use IndiHome?
Yes. After installation, you will receive an invoice via your registered email, including 12 months of service fees, installation fees, and VAT. Payment can be made through the virtual account listed in the invoice. Once payment is completed, you can access IndiHome services.
What is the IndiHome promo for Halo customers?
It is a special offer for Halo users, where Halo customers who subscribe to any IndiHome package will receive a GoPay voucher worth Rp150,000.
What are the requirements?
Halo customers must subscribe to any IndiHome package and provide their Halo number during registration. The promo applies only to Halo customers with an active GoPay account.
Where do I subscribe to IndiHome?
Through official Telkomsel channels: the Telkomsel website, MyTelkomsel app, GraPARI, or IndiHome sales representatives.
How do I receive the GoPay voucher?
After subscribing, you will receive an SMS from IndiHome containing a voucher link. Enter your mobile number associated with your GoPay account, and the funds will be transferred to your GoPay wallet.
When will I receive the GoPay voucher?
Approximately 14 working days after completing IndiHome registration and activation.
What is the promo period?
This promo runs from December 1 – 31, 2025.