Shopping for digital items on Google Play is much easier using Telkomsel credit—only a few taps and no need to leave the app. Check the instructions below to activate and use the credit payment method. Also, try shopping through these apps:
01
Access account
Go to Google Play Store and click Account at the top right corner.
02
Payment menu
On your account, choose “Payments & Subscriptions” menu.
03
Payment method
Inside Payments & Subscriptions, choose “Payment Methods”.
04
Add Telkomsel
Tap “Add Telkomsel Billing”, enter confirmation page, tap Enable.
05
Receive SMS
Check SMS from 99477 containing a code. You’ve successfully added Telkomsel billing.
Go to the app and choose the item denomination you want to purchase.
On the confirmation page, choose Telkomsel payment. Tap “tax” for details.
Tap “1-tap buy” button. Submit email password or scan fingerprint to confirm.
Check the notification containing price: price + 11% PMSE tax + 11% VAT + 2% service fee.
You will also receive a transaction receipt from Google Play Store via email.
01
Access account
Go to Google Play Store and click Account at the top right corner.
02
Help menu
On your account menu, choose “Help & Feedback” menu.
03
Request a refund
On the Support page, choose “Request a refund on Google Play”.
04
Read T&C
Ensure you understand the refund terms & conditions. Tap "Next”.
05
Confirm email
Confirm the email you use for shopping. If it’s correct, choose “Yes”.
06
Choose transaction
Select the transaction which you're requesting a refund for.
07
Choose the reason
Select the reason why you’re requesting a refund.
08
Send the request
Check the details and tap "Request Refund”. Wait for Google’s approval.
Below is the price simulation of game top-up or app purchase using Telkomsel credit: If you buy an item/product worth Rp42,000, the price becomes: Item Price + PMSE (11%) which is Rp46,620. Then, if you pay using Telkomsel credit, the calculation is: Item Price + PMSE (11%) + VAT (11%) + Service Fee (7%) = Rp55,012.
