01
Access UMB menu
Dial *888*89# and choose “1” to unblock.
02
Give your consent
If you previously chose "2", our Terms and Conditions will appear.
03
Wait and check
Check your signal regularly until your SIM card can be reused.
04
Get notified
You’ll get a notification when the unblocking process is successful.
05
Shop immediately
Top up your credit or buy a data package to be able to use your number.
01
Access UMB menu
Dial *888*89# and choose “1” to reactivate your number.
02
Give your consent
Choose “1” if you agree with our Terms and Conditions.
03
Input ID number
Type in your Identity Card (KTP) number.
04
Input Family Registration Card number
Type in your Family Registration Card (KK) number.
05
Get notified
Your reactivation request will be processed within 3 hours.
