Stay Connected at Home with CloudX Subscription Package

Activate CloudX Subscription Package to keep you connected with family, friends, business partner, and community via conference meeting video or virtual classroom at home. #DiRumahTerusProduktif



Program Information

  • You can activate Cloudx Subscription Package from October 7th, 2020 until the end of 2021.
  • For now, this package can be activated by Telkomsel prepaid customers (simPATI, KARTU As, and Loop).

CloudX Package Details

Price Rp250,000
*Including tax (for prepaid)
*Not including tax (for postpaid)
Validity 30 days (you can buy it once during one period)
CloudX Host Account You will get the access to become a meeting host on CloudX application with the following conditions:
  • Can be used for 24 hours/7 days during the validity period.
  • Can accommodate up to 100 meeting participants.
CloudX Quota 30GB for CloudX application only


  1. Only the number who purchases CloudX Subscription Packages can become a meeting host.
  2. CloudX Subscription Package is only available through MyTelkomsel App.
  3. CloudX Subscription Package can be used immediately after purchasing.
  4. After the expiration date, the Cloudx Host Account can no longer be used.
  5. The CloudX application can be downloaded via Play Store (for Android) and App Store (for iOS).
  6. After receiving a successful package activation notification, you can change your password via UMB *363*222#.
  • FAQ

  • Terms & Conditions

What is CloudX Subscription Package?

It is a service that allows you to connect with business partners, family, or community through video conference meetings or virtual classrooms for up to 100 people by renting a virtual meeting room as well as hosting the meeting. #DiRumahTerusProduktif

What features do I get from CloudX Subscription Package?

You can enjoy online video conferencing services with various features such as share screens, whiteboards, and on-room chat with a maximum capacity of 100 people that you can access via the CloudX application from Android, Windows, macOS, or Web browsers. The package you buy also includes a 30GB data quota for 30 days to access CloudX.

How do I get CloudX Subscription Package?

CloudX Subscription Package can be purchased via MyTelkomsel App by all prepaid and postpaid customers. You will immediately get the information about your password access to host the CloudX meeting via SMS.

Can I change the CloudX host password that has been provided?

Yes, you can change the CloudX host password via UMB *363*222#.

Do I have to use a Telkomsel internet connection to join meetings using CloudX?

You can use your internet quota or choose the CloudX package on MyTelkomsel. You can also use other internet connections such as Wi-Fi, etc.

How many participants can join the meeting?

The maximum number of participants who can join the meeting is 100 people.

How much does the CloudX Subscription Package cost?

It costs Rp250,000 for a CloudX subscription with 30-day validity, including special 30GB data quota for CloudX application. For prepaid, the price includes tax, but for postpaid it doesn't.

Who can enjoy the CloudX Subscription Package?

All Telkomsel customers (kartuHalo, simPATI, KARTU As, and Loop) can purchase and enjoy CloudX Subscription Package.

How do I pay when I want to buy a CloudX Subscription Package?

The fees will be charged to the mobile phone number you use to buy CloudX Subscription Package.

  1. CloudX Subscription Package is a package that allows customers to have the access as a conference host on the CloudX application and at the same time get a 30GB data quota package for 30 days.
  2. CloudX Subscription Package can be purchased starting from October 7th, 2020.
  3. Cloudx Subscription Package can only be purchased through MyTelkomsel App.
  4. This offer is valid for all kartuHalo, simPATI, KARTU As, and Loop customers.
  5. After the package is activated, customers will receive a password to host the CloudX meeting. Customers can change the password via UMB *363*222#.
  6. If the special quota for the CloudX application runs out, the customer can buy the Conference Quota or it will consume the main quota.
  7. CloudX Subscription Package can only be purchased once per month and is valid for 30 days.
  8. CloudX Subscription Package can be used on all Telkomsel 2G, 3G, 4G networks.
  9. For further questions regarding CloudX Subscription Package, you can contact the information center below:
    • Call Center: 188
    • Twitter: @telkomsel
    • E-mail:
    • Facebook: Telkomsel
    • Whatsapp Telkomsel: 081111111111
    • Line: Telkomsel