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Halo Device Plan Bundling Package - Erafone

Enjoy cashback up to Rp2,450,000, internet quota up to 18GB, 70 minutes voice, and 100 SMS by subscribing to Halo Device Plan Bundling Package for Rp60,000/month for 6 months.

Halo Device Plan - Citibank Special Benefits

kartuHalo Bundling Package
Price Rp 300,000
Voice TSEL/month 50 minutes
Voice to other operators/months 20 minutes
SMS TSEL 100 SMS
Data All Network/month 13 GB
Content (HOOQ,Viu)/month 5 GB
Subscription HOOQ Premium 30 days
Contract 6 months
Citibank Cashback
Device Price Cashback Note
5,000,000 – 8,999,999 Rp 450,000 Only for Citi Telkomsel Credit Card Holders.
9,000,000 – 11,999,999 Rp 900,000
12,000,000 Rp 1,400,000

*Cashback is only valid for purchases at Erafone Mall Kelapa Gading & Kota Kasablanka Mall with limited quota.

Device Price Cashback Note
5,000,000 – 8,999,999 Rp 200,000 Only for Credit Card Holders other than Citi Telkomsel.
9,000,000 – 11,999,999 Rp 500,000
12,000,000 Rp 700,000

*Cashback is only valid on all Erafone outlets with limited quota.

Check Out Other Halo Device Plan Packages and Get the Benefits

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How to Buy

Visit Erafone Outlet

Visit the Erafone outlets selected to participate in this program (see the list).

Prepare the Documents

Prepare your ID card and Family Card number and bring them to the Erafone outlet. The data will be used to validate your eligibility to purchase Halo Device Plan Bundling Package.

Wait for the Validation Process

  1. If your data could not be validated (because of overdue bills to Telkomsel), you will be asked to pay the bills first.
  2. After you are deemed to be valid, you will be asked to fill the new kartuHalo subscription form before paying the new smartphone and Halo Device Plan Bundling Package at the cashier.

Congratulations, Your Transaction is Successful!

After completing the payment, you will receive the smartphone and kartuHalo. The staff will explain that your kartuHalo package will be active in 3 x 24 hours.

How to Buy

Visit Erafone Outlet

Visit the Erafone outlets selected to participate in this program (see the list).

Prepare the Documents

Prepare your ID card and Family Card number and bring them to the Erafone outlet. The data will be used to validate your eligibility to purchase Halo Device Plan Bundling Package.

Wait for the Validation Process

  1. If your data could not be validated (because of overdue bills to Telkomsel), you will be asked to pay the bills first.
  2. After you are deemed to be valid, you will be asked to fill the new kartuHalo subscription form before paying the new smartphone and Halo Device Plan Bundling Package at the cashier.

Congratulations, Your Transaction is Successful!

After completing the payment, you will receive the smartphone and kartuHalo. The staff will explain that your kartuHalo package will be active in 3 x 24 hours.

Selected Erafone Outlets

City Outlet
South Jakarta Erafone Gandaria City
South Jakarta Erafone Pejaten Village
South Jakarta Erafone Plaza Blok M
South Jakarta Erafone Itc Fatmawati
South Jakarta Erafone Kota Kasablanka
South Jakarta Erafone City Plaza Jatinegara
South Jakarta Erafone Mal Cipinang Indah
South Jakarta Erafone Mall Bassura
South Jakarta Erafone 1 Mal Ambasador
South Jakarta Erafone 2 Mal Ambasador
South Jakarta Oppo Store Mal Ambasador
South Jakarta Oppo Store Itc Kuningan
South Jakarta Erafone Plaza Semanggi
South Jakarta Erafone Pacific Place
South Jakarta Erafone Grand Indonesia
North Jakarta Erafone Emporium Pluit Mall
North Jakarta Erafone Mal Pantai Indah Kapuk
North Jakarta Erafone Pluit Village
North Jakarta Oppo Store Pluit Village
North Jakarta Oppo Store Baywalk Mall
North Jakarta Erafone 2 Mal Of Indonesia
North Jakarta Erafone 2 Mal Artha Gading
North Jakarta Oppo Store Mal Artha Gading
North Jakarta Erafone Gajah Mada Plaza
North Jakarta Erafone 2 Mangga Dua Square
North Jakarta Erafone Mal Kelapa Gading 1
North Jakarta Megastore Mal Kelapa Gading 2
North Jakarta Megastore Ruko Semper
North Jakarta Erafone 1 Itc Cempaka Mas
North Jakarta Erafone 2 Itc Cempaka Mas
North Jakarta Erafone Green Pramuka Square
North Jakarta Erafone Arion
North Jakarta Erafone Plaza Atrium
North Jakarta Megastore Cempaka Mas
North Jakarta Oppo Store 1 Itc Cempaka Mas
North Jakarta Oppo Store 2 Itc Cempaka Mas
North Jakarta Oppo Store 3 Itc Cempaka Mas
Kota Outlet
North Jakarta Oppo Store 4 Itc Cempaka Mas
North Jakarta Oppo Store 5 Itc Cempaka Mas
West Jakarta Erafone 1 Itc Roxy Mas
West Jakarta Erafone 2 Itc Roxy Mas
West Jakarta Erafone 3 Itc Roxy Mas
West Jakarta Erafone 4 Itc Roxy Mas
West Jakarta Oppo Store 1 Itc Roxy Mas
West Jakarta Oppo Store 2 Itc Roxy Mas
West Jakarta Oppo Store 3 Itc Roxy Mas
West Jakarta Oppo Store 4 Itc Roxy Mas
West Jakarta Oppo Store 5 Itc Roxy Mas
West Jakarta Oppo Store 6 Itc Roxy Mas
West Jakarta Oppo Store 7 Itc Roxy Mas
West Jakarta Oppo Store 8 Itc Roxy Mas
West Jakarta Oppo Store 9 Itc Roxy Mas
West Jakarta Megastore Itc Roxy Mas
West Jakarta Erafone Px Pavilion St Morits
West Jakarta Erafone Mall Taman Anggrek
West Jakarta Oppo Store Mall Taman Anggrek
West Jakarta Huawei Experience Shop Mall Taman Anggrek
West Jakarta Erafone Central Park
West Jakarta Erafone Daan Mogot Mall
West Jakarta Erafone Mal Puri Indah
West Jakarta Erafone Mal Ciputra Jakarta
East Jakarta Erafone Mall Citragran Cibubur
East Jakarta Erafone Mall Metropolitan Cileungsi
East Jakarta Erafone Mal Cimanggis
East Jakarta Erafone Mal Cijantung
East Jakarta Erafone 2 Mal Cijantung
East Jakarta Erafone Cibubur Junction
East Jakarta Eraplus Cibubur Junction
East Jakarta Erafone Kramat Jati Indah Plaza
East Jakarta Megastore Jatiwaringin
East Jakarta Erafone Plaza Kalibata 2
East Jakarta Erafone Plaza Pondok Gede
East Jakarta Erafone 1 Tamini Square

 

See a complete list of selected outlets throughout Indonesia here.

 

  • FAQ

  • Halo Device Plan Terms and Conditions

  • Terms and Conditions of Citibank Program

What is Halo Device Plan Bundling Package?

Halo Device Plan Bundling Package is a program between Telkomsel and Erafone which provides additional benefits for Telkomsel's customers to get the latest premium smartphone through the selected Erafone outlet channel.

When is Halo Device Plan Bundling Package available?

Halo Device Plan Bundling Package is valid from March 9th, 2019 at all Erafone outlet.

Can all Telkomsel customers purchase Halo Device Plan Bundling Package?

Halo Device Plan Bundling Package is valid for new kartuHalo customers or those who are verified to migrate from prepaid (simPATI, KARTU As, Loop) to postpaid (kartuHalo) who do not have any overdue bill of kartuHalo.

Can I change to other operator during the contract period?

No, you cannot change operator during the contract period.

How do I see the status of my quota usage?

You can see the status of your quota usage through MyTelkomsel App or my.telkomsel.com.

What is the usage limit of Halo Device Plan Bundling package?

The usage limit is at Rp1.

Can voice and SMS quotas in the Halo Device Plan Bundling Package be used to other operators?

No, voice and SMS quotas in Halo Device Plan Bundling Package can only be used to Telkomsel's fellow numbers. If you want to make phone calls & send SMS to other operators, then you will be charged with the basic tariff and will be recorded as excess usage.

How do I call or send SMS to other operator numbers?

You have to visit the nearest GraPARI to change your usage limit if you want to be able to contact other operator numbers. You will be charged with the basic tariff and will be recorded as excess usage.

What if I stop subscribing within a period of Halo Device Plan Bundling Package?

Your bundling number will be deactivated. If you want the number to be reactivated, then you have to pay the overdue bill and the Halo Device Plan Bundling Package will automatically be changed into Halo∙Kick! Regular. The previous Halo Device Plan Bundling Package cannot be reactivated.

What documents should I bring to purchase Halo Device Plan Bundling Package?

You have to bring your ID card and Family Card number.

How is the detail of Halo Device Plan Bundling Package?

Halo Device Plan Package - 6 Months
Package Lite Medium Heavy
Price Rp60,000/month Rp100,000/month Rp150,000/month
Internet quota on all network 8GB 14GB 24GB
Content quota 5GB 10GB 16GB
Voice quota to Telkomsel 50 minutes 100 minutes 200 minutes
Voice quota to other operators 20 minutes 30 minutes 40 minutes
SMS to Telkomsel 100 SMS 200 SMS 400 SMS
Subscription HOOQ 30 days
Contract 6 months
Price that will be paid by customers Rp360,000 Rp600,000 Rp900,000

 

Halo Device Plan Package - 12 Months
Package Lite Medium Heavy
Price Rp60,000/month Rp100,000/month Rp150,000/month
Internet quota on all network 8GB 14GB 24GB
Content quota 5GB 10GB 16GB
Voice quota to Telkomsel 50 minutes 100 minutes 200 minutes
Voice quota to other operators 20 minutes 30 minutes 40 minutes
SMS to Telkomsel 100 SMS 200 SMS 400 SMS
Subscription HOOQ 30 days
Contract 12 months
Price that will be paid by customers Rp720,000 Rp1,200,000 Rp1,800,000

What other benefits can I get if I buy the Halo Device Plan Bundling Package?

You can get Telkomsel POIN cashback up to Rp1,000,000 with the following details:

POIN Cashback
350 Rp250,000
600 Rp500,000
1000 Rp1,000,000

*Terms and conditions apply.

  1. Terms of Halo Device Plan Bundling Package:
    • Halo Device Plan Bundling Package is only available for the new customer.
    • You can make a payment for Halo Device Plan Bundling Package using your credit card or debit (cash).
    • Content quota only applies to access to all applications registered on MAXstream, GamesMAX, and MusicMAX. Excludes premium subscription.
    • HOOQ service is only given once in the first month of subscription. This service only applies to customers who have never registered for HOOQ.
    • After the contract period is finished, the Halo Device Plan Bundling Package will be switched to Paket Halo∙Kick! Regular. For further information, please check www.telkomsel.com/halokick.
    • If you stop subscribing, your number will be deactivated. If you wish to reactivate, you will have to pay your overdue bills and the remaining quota from your Halo Device Plan Bundling Package will not be returned. Your Halo Device Plan Bundling Package will also be automatically switched to Paket Halo∙Kick! Regular.
    • CLS (Credit Limit Service) will be Rp1 and International Roaming will be deactivated. If you wish to change CLS and International Roaming, you will have to bring your ID and Family Card number to GraPARI for revalidation.
    • The exceeding usage of the minute and SMS quotas will be charged according to kartuHalo basic tariff. For further information, please check https://www.telkomsel.com/paket-kartuhalo.
  2. Cashback POIN Terms and Conditions:
    • Cashback is only valid for prepaid and postpaid customers.
    • Cashback is only valid for customers with the Red, Gold, Priority category.
    • Each number can only redeem Telkomsel POIN once.
    • Telkomsel POIN cashback can be combined with other cashback.
    • POIN cannot be returned if the customer cancels the transaction.
    • Rp250,000 cashback is only valid for smartphone purchases starting at Rp3,000,000.
    • Rp500,000 cashback is only valid for smartphone purchases starting at Rp5,000,000.
  3. If you have any complaint related to the smartphone, package, or distribution, you can report them via Erafone Call Center on 0807-1111-888.
  4. If you have any complaint related to operator services such as data package or nano-SIM, you can report them via Telkomsel Call Center on 188 (free for postpaid users).
  5. By reading these Terms and Conditions, you understand and agree all the rules and terms of Halo Device Plan Bundling Package.

 

  1. Program period: May 22nd – June 30th, 2019 at all Erafone outlet.
  2. Terms of kartuHalo package:
    • Halo Device Plan Bundling Package is only available for the new customer.
    • Prepare your ID and Family Card number (Nomor KK) before visiting Outlet Mitra (Erafone).
    • You can make a payment for Halo Device Plan Bundling Package using Citi Telkomsel Credit Card or other Citibank Credit Cards.
    • Content quota only applies to access to all applications registered on MAXstream, GamesMAX, and MusicMAX. Excludes premium subscription.
    • HOOQ service is only given once in the first month of subscription. This service only applies to customers who have never registered for HOOQ.
    • CLS (Credit Limit Service) will be Rp1 and International Roaming will be deactivated. If you wish to change CLS and International Roaming, you will have to bring your ID and Family Card number to GraPARI for revalidation.
    • During the contract period, customers are not allowed to replace the kartuHalo package.
    • The exceeding usage of the minute and SMS quotas will be charged according to kartuHalo basic tariff. For further information, please check https://www.telkomsel.com/paket-kartuhalo.
    • Your kartuHalo will be active within 1x24 hours since all documents received by Telkomsel.
  3. Telkomsel POIN Cashback Promo:
    Product Cashback POIN
    kartuHalo, simPATI, Loop & KARTU As Rp250,000 350 Telkomsel POIN
    Rp500,000 600 Telkomsel POIN
    Rp1,000,000 1000 Telkomsel POIN

     

  4. Terms of Telkomsel POIN Cashback:
    • Check your Telkomsel POIN through *700#.
    • Each number can only redeem Telkomsel POIN once.
    • Rp250,000, Rp500,000, and Rp1,000,000 cashback cannot be combined.
    • Telkomsel POIN cashback quota is limited.
    • Cashback is only valid during the program period.
    • Rp250,000 cashback is only valid for purchases of at least Rp3,000,000 smartphones and in the Red, Gold or Priority categories.
    • Rp500,000 and Rp1,000,000 cashback is only valid for purchases of at least Rp5,000,000 smartphones and in the Gold or Priority categories.
  5. Terms of Citibank:
    • This program applies to smartphone purchases at Erafone outlets.
    • This program is only valid for purchases using the Citi Telkomsel Credit Card & Citibank Credit Card.
    • Cardholders must fill out the Citibank 1Bill form before making a transaction.
    • Cashback can only be obtained 1 (one) time per day per card number and will be printed on the proof of Credit Card payment coming out of the Citibank EDC machine.
    • Cashback will immediately deduct the transaction nominal through the EDC machine in accordance with the terms of the transaction and quota.
    • EazyPay 0% to 12 months applies to all types of Citi Credit Cards issued in Indonesia.
    • Requests for changes to shopping transactions become installments (EazyPay) depending on the availability of permanent credit card holders at the time the application is processed.
    • If at the time of the transaction a disruption occurs on the Citi EDC machine, then the cashback will be manually credited to the Citi Cardholder Credit Card within 10 working days.
    • Transactions that are converted into installments (EazyPay) will not get Citi Rewards Points/Cashback/Mileage.
    • Additional Rp500,000 cashback for bills of 1Bill Telkomsel specifically for Telkomsel Credit Card Users who have not registered Citibank 1Bill Telkomsel.
    • Additional Cashback up to Rp200,000 for Citibank 1Bill Telkomsel bills for all Citi Credit Cards other than the Citi Telkomsel Credit Card.
    • KartuHalo Number Telkomsel The Citi Telkomsel Credit Cardholder will automatically be registered as Citibank 1Bill Telkomsel and Citibank 1Bill Genflix.
    • Free Genflix subscription for 6 months, the Card Holder will automatically subscribe to 1 year.
    • If the Cardholder cancels the Citibank 1Bill Program before 12 months, then the value of the Cashback given will be billed back to the Citi Credit Card.
    • Valid for Main Credit Cards and Additional Credit Cards
  6. How to use a Genflix voucher for 6 months (free):
    • Make sure you already have the Genflix application or if you don't, you can directly download on the Play Store.
    • Open the Genflix application, then Register or Login if you already have an account.
    • Click the Account icon on the application, then select Redeem Voucher.
    • Enter Voucher Code: CITYOFGENFLIX then press submit.
    • Congratulations! You can enjoy Genflix for 6 months FREE!
  7. If you have any complaint related to operator services such as data package or nano-SIM, you can report them via Telkomsel Call Center on 188 (free for postpaid users).
  8. If you have any complaint related to the smartphone, package, or distribution, you can report them via Erafone Call Center on 0807-1111-888.
  9. By reading these Terms and Conditions, you understand and agree with all the rules and terms of Halo Device Plan Bundling Package.