Check data quota, buy data package, top up credit, and redeem Telkomsel POIN—all in the palm of your hand.
Discover the ease of connectivity, lifestyle, even Your mobility with the best 4G broadband network in Indonesia, host of exclusive contents, and official applications from Telkomsel.
It’s never been easier to manage your Telkomsel number. Top up, buy packages and redeem Poins with a simple click!
What are you looking for ?
Manage Number Conveniently
Check your credit, package quota, validity period, Telkomsel POIN, and history through one page.
Shop & Pay Flexibly
Top up your credit and buy data packages for communication or entertainment with various payment methods.
Get the Best Offers from Telkomsel POIN
Enjoy promo and discounts in food, traveling, health, entertainment and other categories by redeeming Telkomsel POIN.
Mytelkomsel
Top up your credit balance with a minimum of Rp20,000 on MyTelkomsel App and pay with LinkAja to get Rp5,000 cashback.
Mytelkomsel
Top up your credit balance or buy a data package on MyTelkomsel with a minimum transaction of Rp50,000 and pay via GoPay to enjoy 20% of cashback up to Rp10,000.
Mytelkomsel
Top up your credit balance or buy any data package via MyTelkomsel App and pay using ShopeePay to enjoy up to 80% cashback in a maximum of 15,000 Shopee Coins.
Mytelkomsel
Buy certain Kuota Ketengan packages on MyTelkomsel App and pay using LinkAja to get 50% cashback in a maximum of Rp5,000!
Mytelkomsel
Don’t forget to check-in every day on MyTelkomsel App to collect the STAMPS and get up to7.5GB data quota, also Google Play cashback voucher from GoPay.
Mytelkomsel
Get a voucher from Shopee app through Deals Sekitarmu program to enjoy 60% cashback of up to 10,000 Shopee Coins after shopping on MyTelkomsel App.
Mytelkomsel
Top up your credit balance with a minimum of Rp50,000 using Kredivo on MyTelkomsel App and get 25% discount up to Rp25,000 special for Kredivo new users.
Mytelkomsel
Buy any data package or top up your credit balance via MyTelkomsel App and pay using ShopeePay to enjoy 30% cashback up to 7,500 Shopee Coins.
Mytelkomsel
Top up your credit or buy data packages on MyTelkomsel with a minimum transaction of Rp50,000 and pay with GoPay PayLater to enjoy cashback from GoPay PayLater worth Rp30,000.
FAQ
Terms & Conditions
MyTelkomsel is an app-based service launched by Telkomsel to provide easy access to account management and customer service using a smartphone.
MyTelkomsel lets you do the following:
You can download it at App Store for iOS phones and Playstore for Android phones.
No, MyTelkomsel is only available on smartphones and tablets with the Android or iOS operating systems.
MyTelkomsel app is available to download on Google Play Store for Android version 6.0 and above or on App Store for iOS version 10 and above.
Yes. If you have a data package, the download will use up your data quota. If you don’t have a data package, you will be charged at the non-package tariff rate for your mobile service.
Yes, you have to be connected to the Internet in order to access the app.
Yes. If you have a data package, app usage will use up your data quota. If you don’t have a data package, you will be charged at the non-package tariff rate for your mobile service.
No, you can access the app through any network, including Wifi.
The current app has a redesigned interface and new features added on, letting you buy packages, top up credit and pay for kartuHalo online.
Yes, provided your smartphone is running the required operating system version or higher.
Start on MyTelkomsel version 3.12, Now MyTelkomsel support multiple number (up to 5 number) in one single app.
You can use your phone number, social media account or an email account to register and login.
If you’re using a phone number:
If you’re using a social media account:
If you’re using an email address:
As an iPad can’t receive SMSes, you’ll still need to retrieve the verification code from your phone. Login by typing the verification code from the SMS. Alternatively, you can login in via email or social media as it does not need a verification code.
You can top up credit using LinkAja, credit card (MasterCard and Visa) or debit card. For credit or debit card payments, you’ll need to provide the following:
You can select the ‘Choose Package’ on the menu, select the package you want and click buy. The cost of the package will be deducted on the credit stored on the mobile number.
You can pay your bill using LinkAja, credit card (MasterCard and Visa), or debit card. There are two ways to pay your bills:
For credit or debit card payments, you’ll need to provide the following:
In these document using the terms as follows:
By using our App, you are deemed well-able, capable and competent to bind yourself with the terms, conditions and statements required for each Service contains therein, a matter of which needs no further substantiation by Telkomsel.
You acknowledge and agree that Rights to Intellectual Property (“Intellectual Property Rights”) including but not limited to logo, application, brand, content services, products, features were belong to Telkomsel which are used in or displayed on the App, and/or each Intellectual Property Rights belonging to any third party other than Telkomsel offering and/or providing products and/or services in and through the App. You are not allowed copy, use, publish and implement in its entirety or in part, without prior written consent from Telkomsel and/or any other Party having Intellectual Property Rights contained in the App.
Telkomsel may suspend and/or discontinue your access to the App or any Service in any of the following conditions:
These Terms of Use along with the Terms and Conditions of Services shall be entirely abide and interpreted according to prevailing law and regulations in the territory of the Republic of Indonesia.
By agreeing to these Terms of Use, you also agree to the Terms and Conditions of Use for Telkomsel products and services that can be accessed at https://www.telkomsel.com/terms-and-conditions.
This Agreement is made in two (2) languages, namely the Indonesian language and the English language. In case of any discrepancy in interpretation or understanding between the Indonesian-language text and the English-language text, the Indonesian language text shall prevail.
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