Jaga Pulsa/Jaga Tagihan Features

About Jaga Pulsa/Jaga Tagihan
About Jaga Pulsa/Jaga Tagihan

Jaga Pulsa/Jaga Tagihan are MyTelkomsel App features to avoid your credit being consumed or your bills being overcharged for non-package internet access. In other words, when a customer is not subscribed to an internet package or runs out of internet quota, the customer's credit will not be used for internet access.

Jaga Pulsa is a feature designed for Telkomsel PraBayar (prepaid) customers and Jaga Tagihan is a feature designed for Telkomsel Halo (postpaid) customers.

Who can activate Jaga Pulsa/Jaga Tagihan?
Who can activate Jaga Pulsa/Jaga Tagihan?

All Telkomsel customers can activate Jaga Pulsa/Jaga Tagihan on MyTelkomsel App.

App version compatible for Jaga Pulsa/Jaga Tagihan
App version compatible for Jaga Pulsa/Jaga Tagihan

The Jaga Pulsa/Jaga Tagihan features can be accessed via:

  • Android devices: MyTelkomsel App version 6.9.0 or above.
  • iOS devices: MyTelkomsel App version 9.1 or above.
The advantages of Jaga Pulsa/Jaga Tagihan
The advantages of Jaga Pulsa/Jaga Tagihan

By activating Jaga Pulsa/Jaga Tagihan:

  • Your credit will not be consumed for non-package data services.
  • You cannot connect to the internet when you do not have an active data package.
  • Make sure you have a data package or internet quota when the Jaga Pulsa feature is active.
How to activate Jaga Pulsa/Jaga Tagihan?
How to activate Jaga Pulsa/Jaga Tagihan?
  • Update the MyTelkomsel App through the App Store/Google Play Store.
  • Make sure the application is updated to at least version 6.9.0 for Android or version 9.1 for iOS.
  • Select the “Menu” option on the MyTelkomsel homepage.
  • Choose the option Jaga Pulsa/Jaga Tagihan.
  • Information and activation buttons for "Jaga Pulsa" or "Jaga Tagihan" will appear.
Jaga Pulsa/Jaga Tagihan fee/cost
Jaga Pulsa/Jaga Tagihan fee/cost

These features are newly added on the MyTelkomsel App, so there’s no activation or usage fee.

What if I want to access the internet using credit if I don't have a data package and keep the Jaga Pulsa/Jaga Tagihan features active?
What if I want to access the internet using credit if I don't have a data package and keep the Jaga Pulsa/Jaga Tagihan features active?

As long as the feature is active, you cannot access the internet if you don’t have a data package or internet quota. You can deactivate the Jaga Pulsa feature to access the internet using the credit you have.

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