1. Personal
  2. Support

  3. How to check kartuHalo Postpaid Bill

Do check on:

Use MyTelkomsel Apps to check your bill and due date. Input your Telkomsel number and verification code on the apps (download MyTelkomsel App). If you have the apps do this following steps: 

  1. On the menu select “My Account”
  2. Select “Billing Information”

Check MyTelkomsel Website to check your bill and due date. Input your Telkomsel number and verification code on the apps . If you have accessed the website do this following steps: 

  1. Select “Profile”
  2. Select “Billing Information

Type *111# on your gadget and do the following steps:

  1. Select menu “Status & Tagihan”
  2. Select menu “Info & Tagihan”
  3. Select menu “Cek Tagihan”

Do checking on temporary usage:

  1. Select menu “Melanjutkan dengan nomor yang sama tekan 1”
  2. Select menu “Informasi tagihan dan pemakaian tekan 2”
  3. Select menu “Informasi pemakaian sementara tekan 1”

You can easily check them via Telkomsel Virtual Assistant by following these steps:

  1. Visit Telkomsel Virtual Assistant official account on:
    LINE
    FB Messenger
    Telegram
  2. Type “Hi” or “Hello” in the chat window
  3. Type “Check My Usage”
  4. Input your kartuHALO number
  5. Input the Verification Code (OTP)

Your post-paid bill and temporary usage will be sent by Telkomsel Virtual Assistant

Do check on:

Check on MyTelkomsel Apps

  1. Use MyTelkomsel Apps to check your bill and due date. Input your Telkomsel number and verification code on the apps (download MyTelkomsel App). If you have the apps do this following steps: 
  2. On the menu select “My Account”
  3. Select “Billing Information”

Check on MyTelkomsel Web

  1. Check MyTelkomsel Website to check your bill and due date. Input your Telkomsel number and verification code on the apps . If you have accessed the website do this following steps: 
  2. Select “Profile”
  3. Select “Billing Information

Check on *111#

  1. Type *111# on your gadget and do the following steps:
  2. Select menu “Status & Tagihan”
  3. Select menu “Info & Tagihan”
  4. Select menu “Cek Tagihan”

Check on 188 (Telkomsel Call Center)

  1. Do checking on temporary usage:
  2. Select menu “Melanjutkan dengan nomor yang sama tekan 1”
  3. Select menu “Informasi tagihan dan pemakaian tekan 2”
  4. Select menu “Informasi pemakaian sementara tekan 1”

Check on Telkomsel Virtual Assistant

  1. You can easily check them via Telkomsel Virtual Assistant by following these steps:
  2. Visit Telkomsel Virtual Assistant official account on: LINE FB Messenger Telegram
  3. Type “Hi” or “Hello” in the chat window
  4. Type “Check My Usage”
  5. Input your kartuHALO number
  6. Input the Verification Code (OTP) Your post-paid bill and temporary usage will be sent by Telkomsel Virtual Assistant