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  3. How to change SIM card if lost or damaged?

Change Lost or Damaged SIM Card in MyGraPARI

  1. Prepare your Electronics ID Card (e-KTP), Family Card (KK), & 2 numbers which were contacted by you in a month
  2. Select menu “Telkomsel Customer”
  3. Select “SIMCARD Lost/Damaged”
  4. Input your number that you want to change
  5. Input your e-KTP and KK numbers to validate your data
  6. Customer gets new card

Change Lost or Damaged SIM Card in MyGraPARI

Change Lost or Damaged SIM Card

  2. Prepare your Electronics ID Card (e-KTP), Family Card (KK), & 2 numbers which were contacted by you in a month
  3. Select menu “Telkomsel Customer”
  4. Select “SIMCARD Lost/Damaged”
  5. Input your number that you want to change
  6. Input your e-KTP and KK numbers to validate your data
  7. Customer gets new card