Change Lost or Damaged SIM Card in MyGraPARI

  1. Prepare your Electronics ID Card (e-KTP), Family Card (KK), & 2 numbers which were contacted by you in a month
  2. Select menu “Telkomsel Customer”
  3. Select “SIMCARD Lost/Damaged”
  4. Input your number that you want to change
  5. Input your e-KTP and KK numbers to validate your data
  6. Customer gets new card

Change Lost or Damaged SIM Card

  1. Prepare your Electronics ID Card (e-KTP), Family Card (KK), & 2 numbers which were contacted by you in a month
  2. Select menu “Telkomsel Customer”
  3. Select “SIMCARD Lost/Damaged”
  4. Input your number that you want to change
  5. Input your e-KTP and KK numbers to validate your data
  6. Customer gets new card