Jakarta – Entering the moment of Hajj pilgrimage 2017, to ensure the ease and comfort of Hajj pilgrims departing to the Holy Land in accessing Telkomsel services, especially 3in1 Hajj Packages which has just launched just recently, Telkomsel provides Hajj Center in two Hajj  Dormitory located in Pondok Gede and Bekasi. 

Hajj Center which operates for 24 hours, ready to serve the communication needs of Hajj pilgrims from June 27 until August 28, 2017. While in Pondok Gede Jakarta Hajj Dormitory itself, Telkomsel has also presented Taman Plasa Telkomsel *266# since last year where Hajj pilgrims can use as a gathering point with their family. 

Telkomsel Vice President of Sales and Marketing Jabotabek Jabar Area Agus Mulyadi said "Telkomsel consistently provides Hajj Center which operates during hajj season at Pondok Gede Jakarta and Bekasi Hajj Dormitory. This post will serve the diverse communication needs of the pilgrims during Hajj season in the Holy Land, so that they can still conveniently communicate with their family in Indonesia during their pilgrimage.” 

As long as the Hajj Center operates, Hajj pilgrims can utilize 3in1 Hajj package activation service that provides easy access to affordable communication services with up to 50% promo tariff, in affordable and cost-effective tariff schemes of up to 50%, for either voice, SMS and Internet services which can easily get through UMB *266*15#. This package also applies to all network operators in Saudi Arabia without having to change customers’ sim card or resetting the phone.

The 3in1 Hajj package is available starting from a 20-day package consisting of 40 minutes phone call to Indonesia number, 40 minutes  inbound phone call, 40 SMS and 7GB data service for 20 days in Saudi Arabia at Rp. 550,000 (after tax). There is also a 40-day 3in1 Package, as well as a 20-day Internet Package, 40 Days Internet Package, and 1 Day Talk Mania Package, which customers can flexibly choose according to their needs. For the activation of Hajj Package 3in1 directly at this Hajj Center, the pilgrims can also get free merchandises such as neck pillow and water bottle.

Agus further added that Hajj Center also provides sales service for 4G LTE smartphone starter pack with internet quota at affordable price for the pilgrims who have not yet had broadband-based service. In addition, Telkomsel also provides free uSIM 4G LTE upgrade service. Furthermore, the complete roaming tariff in Saudi Arabia is available through *266*71#.

In Pondok Gede Hajj Dormitory neighborhood, Telkomsel has also added capacity and network quality in anticipation of communication traffic spikes during transit time of Hajj pilgrims which is  expected to be visited by around 240 thousand pilgrims from many different locations. Telkomsel has also operated an additional 1 Compact Mobile BTS (COMBAT) unit with the leading 4G LTE technology to provide a different experience for the pilgrims from transiting at Pondok Gede-Jakarta Hajj Dormitory until their departure to the Holy Land.

Families or relatives in Indonesia or in other countries who wish to assist in activating and purchasing packages for Hajj pilgrims in the Holy Land can utilize Roaming Gift service feature  via UMB *266#. In addition, credit top up service is also available through electronic vouchers (Mkios), ATMs, credit transfer service, SMS Banking, and also T-CASH. More information about Hajj 2017 is available at http://www.telkomsel.com/haji.

"Telkomsel wants to ensure that the convenience for the pilgrims’ communication needs can be experienced since their pre-departure. In addition to delivering excellent product packages, Telkomsel also ensures access to customer service can still be fulfilled through Call Center  which can be accessed for free from Saudi Arabia at +628110000333. Telkomsel also operates t GraPARI customer service center in Mecca (Grand Zam Zam Tower/Abraj Al-Bait,3rd Floor), Madinah (Hotel Al Salaheja) and Jeddah (Al Rehab District)" said Agus.