Additional Information

In addition to complying with the Terms and Conditions of Telkomsel and Telkomsel’s Privacy Policy, you state that you have read, understood, and agreed to be bound by the terms and conditions of the Jelajah Aman Service (hereinafter referred to as the "Service") as follows:
The Service is a protection service for internet access from websites suspected of containing cyberattacks, such as Phishing, Malware, Viruses, Ransomware, Trojans, Worms, and Spyware. The Service's protection is based on the domain name of a website.
Limited License. Your use of the Service grants you a personal, non-transferable, non-exclusive, and limited right to use the Service.
The Service is provided as a single service/product, and you are prohibited from separating its components for use as more than one system or for other purposes.
You are prohibited from renting or abusing the Service or allowing any third party to copy or use the Service.
The provision of the Service is done "as is" for the purpose of prevention, and therefore Telkomsel does not provide any statements, warranties, or guarantees, including guarantees of satisfactory quality, suitability for a purpose, accuracy, reliability, and freedom from cyberattacks in connection with the provision of the Service.
You understand and agree that this Service is not an absolute or primary means of protection for you against cyberattacks on your device. Furthermore, you also confirm that Telkomsel cannot be considered a validator, verifier, and/or endorser for protecting your device from cyberattacks.
The Service can only be used on Telkomsel's cellular telecommunications network in the territory of the Republic of Indonesia.
When you access websites on Telkomsel's cellular telecommunications network, the Service will protect you from cyberattacks by blocking your network when accessing websites suspected of being dangerous (i.e., websites that can expose you to cyberattacks).
The Service cannot protect you in the following conditions:
1. You experience a cyberattack when accessing websites that are not suspected of being dangerous.
2. You access websites using Wi-Fi or not on Telkomsel's cellular telecommunications network.
3. You access websites while traveling outside the territory of the Republic of Indonesia.
The subscription scheme and validity period of the Service will follow the respective periods informed when you obtain this Service.
In case you intend to stop using the Service (deactivate), you can do the following:
1. Deactivate this service through the MyTelkomsel App.
2. Deactivate this service through UMB (*500*03#).
Telkomsel is not responsible to you and cannot be held accountable to you for (a) the loss or damage to property, goods, or data or personal injury or death that occurs, arises, or is caused by or in connection with the provision of the Service, or Telkomsel's failure to provide or provide a telecommunications network, or any other cause related to the Service; (b) indirect losses (including special losses and consequential losses) suffered and/or experienced by you, including, but not limited to, loss of profits (including expected or anticipated profits), loss of income or business profits, loss of data, loss of opportunities to gain profits, income, or profits, or other indirect losses, (i) in case Telkomsel cannot provide the Service; or (ii) in case you fail or are unable to obtain or use the Service; (c) claims, demands, costs, losses, or liabilities arising from or in connection with, whether directly or indirectly, one or more of the matters mentioned in items (a) through (b).
You agree to release and indemnify Telkomsel against any claims or demands filed and/or losses incurred by Telkomsel or third parties in any form, whether directly or indirectly, related to or in connection with any violation, crime, or criminal activity you engage in using and/or related to your use of the Service.
For further information regarding subscription rates and active periods, you can contact Customer Service at 188.
To avoid any confusion,
1. Phishing means an attempt to obtain the data of a party using techniques to deceive that party into disclosing sensitive information. The data targeted by Phishing are personal data (Name, Age, and Address), account data (Username and Password), and financial data (such as credit card and account information). Perpetrators of Phishing typically carry out their actions by impersonating a trusted entity through emails, messages, or websites that appear legitimate. The goal is to deceive a party and make them willingly disclose their confidential information.
2. Malware refers to malicious software. Malware refers to any software or code designed to harm, disrupt, or gain unauthorized access to computer systems or networks. Malware can take the form of Viruses, Worms, Spyware, Adware, or Trojans. When installed on a device, Malware can cause damage, data theft, or provide unauthorized access to attackers (hackers).
3. Ransomware is a type of virus that is one of the Malware categories. It attacks a party's device by encrypting their files or data, making them unreadable by the device. The perpetrator then demands a ransom payment, usually in cryptocurrency, in exchange for providing a decryption key to restore access to the files. Ransomware attacks can have serious consequences for a party, such as data loss, financial losses, and operational disruptions.
4. Trojan is one of the types of Malware, which is a malicious software that can disguise itself as a link, file, software, or email. Trojans can deceive a party into installing or running them, often by bundling themselves with legitimate software or by masquerading as harmless file attachments. Once inside the system, Trojans can perform various malicious activities, such as stealing sensitive information, modifying or deleting files, or providing unauthorized access to attackers.
5. Worm is one of the types of Malware with different goals than Viruses. Worms do not infect data or programs but copy themselves to infiltrate other devices through networks, which can burden computer operating systems or network bandwidth.
6. Spyware is created to spy on a device without the user's knowledge. Its purpose is to collect important information and gather confidential data while a party accesses the internet. Examples include online banking PINs, credit card PINs, email passwords, or passwords from other personal accounts.
7. Domain is a unique address used to identify websites. This domain name is used to link an IP address (Internet Protocol) with a name that is easy to remember.

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