We are sorry for the inconvenience. Internet Orbit is having problems due to several reasons:
• The quota has expired or the package's active period has passed. Please check the package in the Orbit app.
• Internet issue. Contact our Customer Service for assistance.
• The Orbit Device is damaged. Please contact our Customer Service for further solutions via:
- Direct Message Instagram @telkomsel
- Email cs@telkomsel.com
- WhatsApp 0811-1111-1111 (chat only)
- Call Center 188
