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Register for kartuHalo Using Valid Identity

Make sure your identity data is recorded at Civil Registry (Ditjen Dukcapil) before signing up for kartuHalo service for the validation process.

Why Must be Recorded at Civil Registry?

Identity data as recorded at the Directorate General of Population & Civil Registration, Ministry of Home Affairs of the Republic of Indonesia (Ditjen Dukcapil) is a requirement to become a kartuHalo customer.

data-dukcapil

  • FAQ

What is kartuHalo registration with a valid identity?

It is a registration process that must be carried out to become Telkomsel postpaid customer and will be validated using identity data as recorded at the Directorate General of Population & Civil Registration, Ministry of Home Affairs of the Republic of Indonesia (Ditjen Dukcapil).

Who is required to register for KartuHalo with a valid identity?

Every new kartuHalo postpaid customer who registers through the website is required to use valid identity data recorded at the Civil Registry (Ditjen Dukcapil).

How do I register for kartuHalo with a valid identity?

When you register via New kartuHalo Registration/Subscription or Switch from Prepaid to kartuHalo web pages, you are required to fill in your Identity Number and Family Card Number recorded in Civil Registry (Ditjen Dukcapil). If both data are recorded and valid, you can continue the registration process.

What if I find any problem during kartuHalo registration?

If you experience data validation problems, please contact Civil Registry (Ditjen Dukcapil) customer service via the website or Call Center 1500537 on working days and hours.

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