Activate Halo Enterprise (postpaid) to enjoy abundant data and premium entertainment!
Frequently Asked Questions
1. What is the Halo Enterprise program for BCA employees?
It’s a Telkomsel Enterprise postpaid service exclusively for BCA employees. Subscription costs are borne by the employee and billed according to the selected package.
2. Who is eligible to sign up?
Active BCA employees with an ID number (NIK) and company email (@bca.co.id) and exclusively use the official registration link shared by BCA PIC.
3. How do I place an order?
Click the official registration link shared by BCA PIC.
Select the package you prefer.
Select the shipping address (BCA Tower).
Submit your personal data.
Accept the agreement (by checking the agreement box).
Tap “Kirim/Send”.
4. What packages are available?
Package options are available ranging from Rp100,000 to Rp550,000 per month, with data allowances of up to 360GB.
5. What information/data do I need to prepare?
Full name (as per ID), ID number (NIK), date of birth, employee email, active mobile number, residential address, province, regency/city, district, and postal code.
6. Where will the SIM card be delivered?
The preloaded SIM card is delivered to BCA Tower (already activated with the selected package).
7. How long does order processing take?
Orders will be received within a maximum of 3 working days from the order date.
8. What is Face Recognition (FR) registration?
Customer identity verification via facial recognition is required in accordance with mobile card registration regulations before the number can be used.
9. How do I complete Face Recognition (FR) registration?
1) Check your office email: You will receive an email containing a verification code, a Face Recognition (FR) web link, and your MSISDN.
2) Open the Face Recognition (FR) web link: Click the link in the email and enter the provided verification code.
3) Complete Face Recognition (FR): Follow the on-screen instructions until registration is successful.
Not registered yet? You will receive reminder emails until the FR registration is completed.
10. How does the billing system work?
E-bills are sent monthly to the employee's email based on the selected package, as specified in the form agreement.
11. What are the available bill payment channels?
Bill payments can be made via the following five channels: MyTelkomsel App, banks, e-commerce & digital wallets, retail outlets, and GraPARI.