Frequently Asked Question

It is a Telkomsel Halo bill payment program where customers can get up to Rp300,000 cashback for using auto-payment via Citi 1Bill, BNI Bill Payment, Autopay BCA, or Mandiri Power Bills.

• Telkomsel Halo payment promo via Mandiri Power Bills is valid until May 31, 2023.
• Telkomsel Halo payment promo via Citi 1Bill is valid until May 31, 2023.
• Telkomsel Halo payment promo via BNI Bill Payment is valid until May 31, 2023.
• Telkomsel Halo payment promo via BCA Autopayment is valid until May 31, 2023.

You must have Telkomsel Halo billing and use auto payment through Citi 1Bill, BNI Bill Payment, Autopay BCA, or Mandiri Power Bills.

All Telkomsel Halo customers who haven’t activated Citi 1Bill, BNI Bill Payment, Autopay BCA, or Mandiri Power Bills before can join this program, except for Halo Hybrid and all corporate customers.

It is a Telkomsel Halo bill payment program where customers can get up to Rp100,000 cashback for using auto-payment via Tokopedia, Blibli.com, or Shopee.

• Telkomsel Halo Digital Payment promo via Tokopedia is valid until May 31, 2023.
• Telkomsel Halo Digital Payment promo via Blibli.com is valid until May 31, 2023.
• Telkomsel Halo Digital Payment promo via Shopee is valid until May 31, 2023.

You must have Telkomsel Halo billing and use auto payment through Tokopedia, Blibli.com, or Shopee (website and/or app). You can use all payment methods that are available on each of the fore-mentioned digital partners.

All Telkomsel Halo customers who haven’t Citi 1Bill and Mandiri Power Bills can join this program, except for Halo Hybrid and all corporate customers.

1. Customers must pay their Telkomsel Halo bills via bank partners (Citibank, Mandiri, BNI, BCA) or e-commerce partners (Blibli.com, Tokopedia, and Shopee) to get the Extra Quota benefit.
2. All Telkomsel Halo customers can join this program, except for Halo Hybrid and all corporate customers.
3. Telkomsel, bank partners, and e-commerce partners have the right to take action if we find any fraud or misconduct by users who violate our terms and conditions that cause harm or disadvantage to Telkomsel, bank partners, and e-commerce partners.
4. The quota benefit is available until May 31, 2023.

1. Cashback will be sent to you within 3 x 24 hours after a successful transaction.
2. The Promo quota is subject to availability every day (limited offer only).
3. Telkomsel reserves the right to change the Terms and Conditions at any time without prior notice, including terminating or changing the promo.
4. Telkomsel reserves the right to cancel the cashback, or if necessary, cancel the transaction or freeze the user’s account if there is an indication of misconduct done by the user.
5. Telkomsel reserves the right to exempt the user in the next promo program if there is misconduct, fraud, or other suspicious activities that don’t abide by Telkomsel’s Terms and Conditions applied.
6. Follow @MyTelkomsel.app Instagram to get updates about the latest promo and offers.

1. Extra 15GB Data Quota and 500 Livin’poin
   • The value of Extra Data Quota is 5GB/month for 3 months.
   • 500 Livin’poin bonus will be given once.
   • Valid for existing customers and new customers (including Telkomsel PraBayar customers who switch to Telkomsel Halo) who register for Mandiri Power Bills.
   • Extra Data Quota and Livin’poin are given in a maximum of 45 days after the first successful debit.
   • Customers will be charged Rp10 via SMS reply from Telkomsel to activate the extra 5GB/month internet quota.
   • Telkomsel will send an activation SMS to the Telkomsel number registered with the Mandiri Power Bills.
   • The Extra Data Quota obtained will be listed on the internet quota status check at *363# or My Telkomsel App.
   • Extra Data Quota obtained through this program cannot be combined with similar extra internet quotas from other Telkomsel programs as long as the extra internet quota’s validity period from the previous program is still valid.
   • Livin’poin bonus is not valid for Corporate Card, Business Card, Co-Brand, Hypermart, Traveloka, and Shopee.
2. E-voucher bonus of up to Rp50,000
   • Valid for existing Telkomsel customers who register Telkomsel postpaid bill payments to Mandiri Power Bills.
   • The e-voucher value is given in accordance to the Telkomsel bill value on the first debit, with the following distribution:
     • Transaction worth Rp150,000 – Rp249,999 will get e-voucher worth Rp25,000.
     • Transaction worth above Rp250,000, will get e-voucher worth Rp50,000.
   • The e-voucher bonus worth Rp25,000 for transactions worth Rp150,000 - Rp249,999 is in the form of GrabBike/GrabCar/GrabFood/GrabExpress e-voucher. Customers can only choose one.
   • The e-voucher bonus worth Rp50,000 for transactions worth above Rp250,000 is in the form of Alfamart or Tokopedia vouchers. Customers can only choose one.
   • The e-voucher will be sent by Bank Mandiri to the Telkomsel number or email registered in the credit card system.
   • Other terms and conditions:
     • Extra Data Quota, Livin’poin and e-voucher are only given if the first debit is successful, will be given once, and will be given 45 working days since the successful debit process.
     • Card holders can register more than 1 customer ID.
     • Extra Data Quota, bonus Livin’poin, and e-voucher are given for every Customer ID registered with Mandiri Power Bills.
     • The program is valid for registration through online registration and is offered by independent telemarketing.
     • The program cannot be combined with the free membership fee program.

1. This offer is valid until May 31, 2023.
2. Valid for Citi Credit Cards issued in Indonesia and Main Cards, except for Corporate Credit Cards.
3. Valid for new Customer IDs who register bills with Citi 1Bill.
4. The promo is in the form of a 50% discount in a maximum of Rp200.000, valid for bill payments through Citi 1Bill.
5. The 50% discount (max. Rp200,000) will be given after the first successful debit and is valid only once per registration during the program period.
6. The 50% discount (max. Rp200,000) will be listed on the Citi Credit Card billing statement a maximum of 3 months after the first successful debit.
7. If the Card holder closes the Citi Credit Card or cancels the Citi 1Bill less than 12 months after registration is made, the 50% discount that has been given will be charged back to the Citi Credit Card.
8. This program cannot be combined with other promos.
9. For complaints of not getting cashback, please contact Citiphone banking 021-2529999 and the complaint deadline is no later than 30 calendar days after the program period ends.

1. Existing and new Telkomsel Halo customers (including customers who switch from PraBayar/prepaid) will get the additional data quota of 10GB/month for 4 months.
2. The additional data quota terms and conditions:
   • Additional data quota of 10GB/month for 4 months will be given every month after the customer’s Halo bill payment has been successfully debited through BNI Bill Payment.
   • Additional data quota of 10GB/month for 4 months is only valid once per customer per registration during the promo period.
   • For every additional data quota of 10GB/month activation, the customer will be charged Rp10 via an ‘SMS reply’ from Telkomsel.
   • Additional data quota that has been obtained can be checked via UMB *363# or MyTelkomsel App.
   • Additional data quota that has been obtained through this program cannot be combined with another/similar additional data quota from other Telkomsel programs if the active period of the additional data quota from the previous program is still valid.
3. BNI credit card holders, both existing and new Telkomsel Halo customers, will get additional cashback with the following conditions:
   • The minimum amount of the first payment worth Rp100,000 will get 50% cashback of up to Rp300,000 per BNI credit card.
   • Telkomsel Halo number/ID must not yet be registered to BNI Bill Payment before this program period.
   • The debit of BNI Bill Payment must be successfully carried out 3 times within the first 3 months of the bill (in a row).
   • The cashback will be credited maximum in the 4th month or 1 (one) month after the 3rd month payment is successful.
   • The cashback will be credited to the registered BNI Credit Card with the successful debit process of Telkomsel Halo Bill Payment.
   • Every BNI Credit Card can be used for more than 1 Telkomsel Halo number.
   • The minimum membership of BNI Bill Payment is 12 (twelve) months.
   • This promo is valid for all types of BNI credit cards except BNI Silver Credit Cards and Corporate Card.
   • This promotion cannot be combined with other BNI credit card promotions including the BNI - Telkomsel Co-Brand Credit Card promo.
   • Other terms and conditions apply.

1. The program applies to cardholders who register for Autopay services via the BCA website here.
2. Telkomsel Extra Quota and BCA Rewards are given if the minimum service bill registered to Autopay BCA is Rp100,000 (one hundred thousand Rupiah) per Telkomsel Halo customer number.
3. Halo Telkomsel numbers that have been successfully debited by BCA Autopay will be given a BCA Reward of 10% with a maximum of Rp50,000 (fifty thousand Rupiah) per Telkomsel Halo customer number—with a maximum of Rp100,000 (one hundred thousand Rupiah) or 2 Telkomsel Halo numbers per card holder, according to the first order of the Telkomsel Halo number that was successfully debited.
4. The additional data quota will be given to the customer's Telkomsel Halo number which has been successfully debited at BCA Autopay.
5. Additional data will be provided according to the program the customer is participating in.
6. Additional data will be sent within 10 working days.
7. The program applies throughout Indonesia.
8. Valid for new and existing Telkomsel customers who are not registered as BCA Autopay customers during the program period.
9. BCA Rewards will be given no later than June 30, 2023.
10. BCA has the right to verify the Credit Card of prospective BCA Autopay customers and if it does not pass the verification, the application for a BCA Autopay subscription is not approved.
11. Valid for BCA Autopay registration with all types of BCA Credit Cards except CBA and SQ.

1. There are 2 types of payment via Tokopedia that will earn you a cashback:
   • Tokopedia Langganan, where you pay your Telkomsel Halo bills on Tokopedia’s website using the “Langganan” (subscription) feature on the “Top Up dan Tagihan” (Top Up and Bills) page.
   • Tokopedia payment, where you pay your Telkomsel Halo bills on Tokopedia’s website without using any additional feature.
2. This promo is valid without any minimum Telkomsel Halo bill.
3. This promo is valid for all transactions on Tokopedia (website and app).
4. This promo is valid for all payment methods available on Tokopedia.

1. Applies to all Blibli.com customers.
2. Valid without a minimum amount of Telkomsel Halo bills.
3. 10% cashback of up to Rp10,000.

1. Shopee Voucher is an electronic voucher code that can be used by customers to get a 90% cashback with Rp5,000 of the maximum amount.
2. The voucher is valid on May 31, 2023.
3. The voucher can be used if customers make a transaction without a minimum purchase value.
4. Cashback is valid for payment for Telkomsel Halo Bill products at Shopee.
5. The voucher can be used only for shopping transactions with the payment method using ShopeePay.
6. The voucher is valid after the user claims and uses the voucher at checkout via the Shopee app.
7. The voucher can only be used as long as the usage quota is still available.
8. One Shopee user account is only entitled to redeem one Shopee voucher. If Shopee detects a single user who has several active accounts, then all transactions made by multiple accounts will be deemed to have been made by 1 (one) user.
9. Shopee has the right to cancel transactions, withdraw discounts or cashback, freeze accounts, and even take other actions in accordance with Shopee policies and/or applicable laws in Indonesia. if Shopee detects excessive and abnormal use of Shopee vouchers by Customers with multiple active accounts. which violates Shopee's policies and/or applicable laws in Indonesia.
10. Issuance and use of Shopee vouchers are subject to Shopee Policies. Shopee has full discretion to change the terms and conditions and use of Shopee Vouchers subject to Shopee Policies.