Galaxy Plan Terms & Conditions

1. This bundling package is only valid for the Samsung Galaxy smartphone that has been registered.
2. This bundling package is only valid for a certain new SIM card number.
3. You can buy this package once per month up to 12 months per number on the same smartphone you used when you activated the package for the first time.
4. The data plan is volume-based. When your data quota is finished before you renew the plan, you will be charged Rp100/20KB.
5. All-Network quota can be used in all cities in Indonesia, in 2G/3G/4G networks.

Bundling Starter Pack Information

1. SIM Card Registration
   1. Via SMS: Type REG <space> ID Card Number <space> Family Card Number# and send to 4444.
   2. Via Call Center: 188.
   3. You can complete the registration individually or you can ask for assistance by visiting GraPARI provided by Telkomsel (according to Peraturan Menkominfo No.12/2016 including all of the adjustments).
2. Terms of Service

   By using Telkomsel’s prepaid card and services, you abide by the terms and conditions of Telkomsel. Telkomsel always protects the security and confidentiality of our customers’ data. In order to improve our service, Telkomsel may analyze and process those data. Telkomsel also has the right to change these terms and conditions with prior notice through mass media and/or Telkomsel’s official website. For the complete version of Telkomsel’s Terms and Conditions, please access https://www.telkomsel.com/en/terms-and-conditions.

3. Telkomsel Service

   Get various packages and the best services from simPATI on MyTelkomselApp through tsel.me/mytelkomsel. Or, you can also access the following UMB:

   1. *999# : Voice & SMS Package
   2. *888# : Checking credit balance, internet quota and validity period
   3. *887# : Checking your last transaction
   4. *363# : Internet Package
   5. *500# : Digital Service
   6. *700# : Telkomsel POIN Service
   7. *800# : LinkAJa Service
4. Customer Service
   1. Contact Center (24 Hours) : 188 or 08071811811 (paid)
   2. Service Center: GraPARI and GraPARIkios across Indonesia
   3. Email: cs@telkomsel.com
   4. Website: telkomsel.com