1. Personal
  2. Value Added Services

  3. Call Manager

Manage Your Private Time Better with Call Manager

Activate Call Manager to enjoy features such as:

  • Temporarily block any incoming call.
  • Notify your situation to the caller using profile status alert.

Activate Now

call manager
call manager

Choose Your Profile

Find a wide selection of profiles to notify your current situation such as meeting, driving, praying, travelling etc. for every incoming call.

Service Information

How to Subscribe

Subscribe via UMB:

  1. Call *500*17#.
  2. Choose ‘Buy/Purchase’.
  3. You will get a success notification SMS and Call Manager app download link.
  4. Download Call Manager app.

Subscribe via Call Manager app:

  1. Download Call Manager
  2. Enter your phone number
  3. Enter OTP code that has been sent by SMS.
  4. Choose ‘Setting’ --> ‘Subscription’ menu.
Tariff

Get the benefits of Call Manager service:

  1. Rp3,300 (valid for 7 days).
  2. Rp5,500 (valid for 15 days).
  3. Rp8,800 (valid for 30 days). 
Profile Setting

Set your profile via UMB:

  1. Call *500*17#.
  2. Choose ‘Profile Setting’.
  3. Choose profile menu according to your activity.
  4. Input the duration you want your profile to be active (in minutes), maximum 1,440 minutes (must be in numeric without alphabet, space, or special character).
  5. Confirm the profile you selected and the duration.

Set your profile via Call Manager app:

  1. Log in to Call Manager
  2. Choose ‘Profile Setting’.
  3. Choose profile menu according to your activity.
  4. Input the duration you want your profile to be active (in hours and minutes).

  • FAQ

What is Call Manager?

Call Manager is a service to temporarily block any incoming call by using a tone alert based on the user’s activity.

E.g. When you’re driving and not be able to receive any call, you can activate “DRIVING” profile using Call Manager service. As a result, every incoming call will be blocked and the caller will receive a tone alert telling that you’re currently driving.

What is the benefit of using Call Manager?

It is useful when you are not able to receive any voice call, you can temporarily and conveniently block any voice call.

Who can use Call Manager service?

All prepaid (simPATI, KARTU As, Loop) and postpaid customers can use Call Manager service.

What profile status is available to be activated via Call Manager service?

  • Meeting
  • Driving
  • Not available
  • Sick
  • On holiday
  • Travelling
  • Busy
  • Insufficient battery
  • Watching movie
  • Sport
  • Praying
  • Lunch
  • Sleeping

Where do I get Call Manager app?

You can find and download Call Manager app on Google Play Store for Android or App Store for iPhone, or access http://tsel.me/cm.

How do I unsubscribe from Call Manager service?

Please call *500*17# and choose ‘Stop Subscribing/Unsubscribe’ menu, or via Call Manager app through ‘Setting’ --> ‘Stop Subscribing/Unsubscribe’ menu.

How do I deactivate a profile via USSD *500*17#?

Access the menu *500*17# and then choose ‘Deactivate Profile’ menu.

How do I deactivate a profile via Call Manager app?

Log in to Call Manager app. On the main page, click ‘Delete’ on the active profile.

Can I block a number via Call Manager app?

Yes. Log in to Call Manager app. On the main page, click ‘Block Caller’. Input the number you want to block.

Can I exclude a number from blocking via Call Manager?

Yes. Log in to Call Manager app. On the main page, click ‘Don’t Block’. Input the number you want to exclude from blocking.

How do I set a profile schedule in order to activate it on specific date and time?

  • Log in to Call Manager On the main page, click ‘Scheduled Profile’, and then click ‘Set Profile Time’.
  • Choose the profile you want.
  • Set the date and time.
  • Enter the duration.

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