For IndiHome customers in Sumatra affected by floods, all applicable billing charges are waived to help ease the burden during the recovery period. #PrayforSumatra

As a form of support for communities in Sumatra, Telkomsel, through its IndiHome service, has launched the IndiHome with Sumatra program. This initiative reflects a gesture of solidarity and support for IndiHome customers affected by flooding in several areas across Sumatra.
The floods impacting various regions have caused not only material losses, but also significant psychological and social challenges for affected communities. During such circumstances, access to communication and internet services plays an essential role in staying connected with family, accessing critical information, and sustaining daily activities.
Telkomsel recognizes that financial concerns can add further strain during difficult times. Through the IndiHome with Sumatra program, affected customers will receive a full waiver of billing charges to help ease this burden, allowing them to focus on recovery without the added concern of service expenses.
Through this initiative, Telkomsel aims to reinforce a sense of togetherness and resilience within affected communities. This step is part of a broader effort to contribute to recovery and help rebuild hope for the people of Sumatra.