QRIS Payment on UMB

How to use QRIS via UMB direct code

Access the code

Dial *363# UMB code via your smartphone.

Choose the package

Type the number of the package you prefer.

Choose your payment

Choose and type number 2 (Pay with QRIS).

Request Processed

You’ll get a “request processed” message.

Get an SMS notification

Confirm your payment details and click the QRIS link.

Pay with QRIS

Scan/take a screenshot of QRIS and pay using e-wallet or mobile banking.

Additional Information

FAQ
Terms and Conditions

What is QRIS on UMB?

QRIS (Quick Response Code Indonesian Standard) is a digital payment method that makes transactions easier. Simply download or take a screenshot of the QRIS code directly from the UMB menu (direct code).
This feature allows customers to purchase prepaid packages through the Telkomsel UMB or direct code using the QRIS payment method. The QRIS code will appear on Telkomsel.com along with detailed payment instructions.

Is the QRIS UMB feature available for all users?

Yes, the QRIS feature is available for all UMB users, including new customers.

Which Telkomsel packages under UMB *363# are currently eligible for QRIS payment?

SIMPATI #TerbaikUntukmu
SIMPATI TikTok
Flash Sale
Super Seru
Hot Promo
And more

What are the advantages of paying with QRIS on UMB?

Practical and fast: one app works across multiple merchants. No need to ask whether your payment app is accepted.
Cashless convenience: ideal for those who value efficiency and a seamless transaction experience.
Secure: every transaction is automatically recorded in your app history, making it easier to track spending.

What if my QRIS UMB transaction fails?

If the transaction fails or there’s no confirmation, your balance will not be deducted. If an issue occurs, contact the customer service of your banking app or e-wallet, or call Telkomsel’s Call Center at 188.

Is the package purchased via QRIS UMB valid on all networks?

Yes, the data quota applies across all Telkomsel networks (2G/3G/4G/5G), depending on network availability in your area.

Can I pay my QRIS UMB transaction via a digital payment app?

Yes, as long as the digital payment app supports QRIS payments.

What if the internet connection is weak during a QRIS payment?

QRIS requires a stable internet connection, so you may retry the transaction periodically.

How do I confirm that their package activation was successful?

You can check via the same UMB menu after receiving the SMS confirmation of a successful purchase. To check remaining quotas:

Through the *888# menu (Balance/Data quota check)
Through the *363# menu (Data quota check)

Which payment methods are compatible with QRIS via UMB?

QRIS e-wallet apps:

DANA
OVO
GoPay
LinkAja
ShopeePay

Bank Apps that support QRIS UMB payment:

BCA Mobile/myBCA
BNI Mobile/wondr by BNI
Livin’ by Mandiri
BRImo
Other mobile banking apps

Terms and Conditions

Each QRIS code is valid for up to 30 minutes; if it expires, create a new transaction to avoid failure.
Payment on QRIS can be done using e-wallets or mobile banking apps that support QRIS.
Always check that your package details match before confirming payment.
Using QRIS on UMB is not charged any extra fees.

QRIS Payment on UMB

QRIS UMB

Pay with QRIS easily via UMB *363#

How to use QRIS via UMB direct code

Additional Information