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#DiRumahTerusTerpenuhi bersama Telkomsel!

Get Free Access for Online Shopping! #DiRumahTerusTerpenuhi

Buy your daily needs at Shopee, Tokopedia, or Lazada with 1GB package for only Rp10 with 14-day validity.

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  • FAQ

  • Terms & Conditions

What promo does Telkomsel offer through E-Commerce Package on April 8th, 2020?

Telkomsel offers 1GB data package to access Shopee, Tokopedia, and Lazada apps for only Rp10 with 14-day validity that can be bought via MyTelkomsel App.

Can I use this package to access the internet?

  1. No, this package can only be used to access Shopee, Tokopedia and Lazada apps. You can download those apps via Play Store (Android) or App Store (iOS).
  2. You can only use E-Commerce Package based on its available quota and validity. After the quota has been all used up or the validity period ended, you cannot use the package anymore.

Is E-Commerce Package quota divided?

No, E-Commerce Package quota is not divided and can be used on 2G/2G/4G network for 24 hours/day.

Who can buy E-Commerce Package?

  1. All Telkomsel prepaid (simPATI, KARTU As, Loop) customers with an active number.
  2. All Telkomsel postpaid (kartuHalo) customers, except corporate-paid, who are not blocked by system.

Can I use E-Commerce Package to access all three e-commerce apps (Shopee, Tokopedia, Lazada) or just one of them?

You can use this package to access all three e-commerce apps.

When does E-Commerce Package become available?

You can buy the package starting from April 8th to April 23rd, 2020 (may be extended).

Can I send E-commerce Package as a gift to someone else?

No, this package cannot be gifted to another user.

Can E-Commerce Package quota be accumulated with other packages?

No, this package cannot be accumulated with other Telkomsel packages.

How do I make sure I have successfully activated E-Commerce Package?

You can use this package after you received a successful transaction notification SMS. You can also check your remaining quota via:

  • ‘Cek kuota internet’/’cek kuota telepon’ menu at *888#.
  • Via status menu on MyTelkomsel App.

Can I activate E-Commerce Package more than once?

No, this package can only be activated once.

If I have further question about E-Commerce Package, who should I contact?

  • If you have questions about the app, you can contact Tokopedia, Lazada,or Shopee’s contact center.
  • If you have questions about the package, you can contact Telkomsel via:
    • Call: 188
    • Twitter: @telkomsel
    • Email: cs@telkomsel.com
    • Facebook: Telkomsel
    • WhatsApp: 081111111111
    • LINE: Telkomsel

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  1. E-Commerce Package quota can be used to access Shopee, Tokopedia, and Lazada. You can download those apps via Play Store (Android) or App Store (iOS).
  2. This package is available for:
    1. All Telkomsel prepaid (simPATI, KARTU As, Loop) customers with an active number.
    2. All Telkomsel postpaid (kartuHalo) customers, except corporate-paid, who are not blocked by the system.
  3. This package can be activated starting from April 8th to April 23rd, 2020 and may be extended through a notification in this Terms & Conditions.
  4. You can use this package after you received a successful transaction notification SMS. You can also check your remaining quota via:
    • ‘Cek kuota internet’/’cek kuota telepon’ menu at *888#.
    • Via status menu on MyTelkomsel App.
  1. Customers can activate the E-Commerce Package once during the program period and the quota can only be used according to its validity period.
  2. The quota consumption priority would be E-Commerce Package quota, 4G quota, All Network quota, another regular quota (if any), and normal basic tariff (non-package).
  3. If you run out of E-Commerce Package quota while using the app, there are 2 possible scenarios about internet usage:
    1. Prepaid’s main quota will be automatically consumed (if you have an active data package) and if you ran out of the main quota, you will be charged with normal basic tariff/pay as you use (PAYU). If your PAYU usage has reached the daily limit, you cannot access the app unless you top up your prepaid deposit or buy a new internet package.
    2. Postpaid’s main quota will be consumed. After the main quota has been all used up, you can no longer use online shopping service unless you buy a new data package.
  4. Telkomsel provides the data package to access Shopee, Lazada, and Tokopedia only. Every other function of those apps used by customers including any kind of data or file submitted by customers to those apps is not Telkomsel’s responsibility but the app service providers’.
  5. You can only use the E-Commerce Package based on its available quota and validity. After the quota has been all used up or the validity period ended, you cannot use the package anymore.
  6. This package can be used on the 2G/2G/4G network.
  7. This package cannot be gifted to another user.
  8. E-Commerce Package is subject to availability. You can buy this package while the stock lasts.
  9. For prepaid customers, the price has included tax. For postpaid customers, please refer to your monthly billing payment.
  10. If you have questions about the app, you can contact Tokopedia, Lazada, or Shopee’s contact center.
  11. If you have questions about the package, you can contact Telkomsel via:
    • Call: 188
    • Twitter: @telkomsel
    • Email: cs@telkomsel.com
    • Facebook: Telkomsel
    • WhatsApp: 081111111111
    • LINE: Telkomsel

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