Faster & More Consistent Every Day: Opensignal Analysis Names Telkomsel the Leader Across 11 Real‑World Mobile Experience Metrics

Telkomsel’s leadership spans download/upload speeds, video quality, 5G coverage and availability, and network consistency – delivering a superior digital experience for customers across Indonesia.

Barcelona, Spain, March 18^th 2026 – Telkomsel continues to strengthen its position as Indonesia’s leading digital telecommunications provider by securing 11 awards based on Opensignal’s analysis of the real-world mobile experience of millions of users.

The recognitions were announced during Mobile World Congress (MWC) 2026 Barcelona, reaffirming Telkomsel’s superior performance across key dimensions of mobile experience – from download/upload speeds and video/gaming experience to network coverage, 5G availability, and consistent quality across Indonesia, spanning 2G/4G and 5G services.

Real Benefits for Customers in Everyday Moments

Telkomsel’s achievements across 11 Opensignal metrics reflect tangible advantages customers can feel directly, including:

• Smoother streaming, faster downloads – Telkomsel leads in Download Speed Experience and Upload Speed Experience, as well as 5G Download Experience and 5G Upload Speed Experience, enabling customers to download-upload files more quickly with highly responsive 5G performance.
• Stable all day long – The Consistent Quality win demonstrates a reliable daily network experience for work, learning, entertainment, and more, supported by top-tier Video Experience and 5G Video Experience, and leading 5G Games Experience (as a joint winner).
• Widest reach, advanced 5G performance – Telkomsel excels in Coverage Experience and 5G Coverage Experience, and secures 5G Availability, underscoring robust signal reach and expanding 5G connectivity across regions in Indonesia.

Continuously Becoming Better Every Day

Wong Soon Nam, Chief of Strategy & Planning at Telkomsel, stated, “Telkomsel expresses its sincere gratitude for the trust of our customers. These achievements continue to motivate us to become better every day, delivering a network that is truly faster, more stable, and able to provide comfort in every important moment of life. Moving forward, we will continue to strengthen our network infrastructure and adopt the latest technologies to ensure customers enjoy increasingly personal and seamless digital experiences.”

Consistent Quality Across Regions

Across 10 regions in Indonesia analyzed by Opensignal, Telkomsel demonstrated consistently strong network quality with 58 outright wins and 30 joint wins across various real-world mobile experience metrics, reflecting the company’s commitment to bringing reliable connectivity to communities throughout the nation.

Additionally, 9 regions registered Telkomsel’s superiority in Download Speed Experience, while 7 regions confirmed Telkomsel’s leadership in Consistent Quality.

About the Opensignal Report

Opensignal is the global independent standard for analyzing real-world mobile user experience. The Indonesia Mobile Network Experience Report (December 2025) covers the period 1 August–29 October 2025, assessing performance across the Overall Experience, 5G Experience, Coverage, and Consistency categories.

Full report summary: insights.opensignal.com/reports/2025/12/indonesia/mobile-network-experience