SIMPATI Registration

Frequently Asked Question

To protect the civil society and telecommunication customers from possibility of crime act or hacking efforts by some irresponsible party (such as terrorism, phishing, spamming, cyber crime etc). Therefore customers can have a comfortable experience in using telecommunication services.
To provide easiness of services for customers either in online transaction or cashless payment.
The valid customers data can be use for Financial Inclusion matters, fund distribution or government grant and etc.

No.	Previous registration	New Registration
1	Register using ID Number, Name, Address, Birthplace/Date, ROID (Retail/Outlet ID) & Post Code	Register using National Identity Number (NIK) & Family Registers number on electronic ID & Family Registers (KK)
2	No validation process	There is validation process to the recorded data in national ‘Civil Registry’
3	Only executed by telco operator outlets or partners	Applies for self registration, telco operator outlets, partners and contact center

Telecommunication Service Provider will gradually block the services as follow:

Outgoing Call and Short Message Service (SMS) blockage, if not registered within 30 calendar days since the date of announcement.
Incoming Call and Short Message Service (SMS), if not registered within 15 calendar days after the blockages of point (1).
Internet services blockage, if not registered within 15 calendar days after the blockages of point (2).

Yes there will be consequences to customer that has not register their number as follow:

For new customer, the SIM Card will not be activated.
For existing customer, services will be blocked gradually as follow:
1. Outgoing Call and Short Message Service (SMS) blockage, if not registered within 30 calendar days since the date of announcement.
2. Incoming Call and Short Message Service (SMS), if not registered within 15 calendar days after the blockages of point (1).
3. Internet services blockage, if not registered within 15 calendar days after the blockages of point (2).

What about SIMPATI numbers belonging to Corporate? Do still need to be registered and limited to 3 numbers per 1 Telecommunication Service Provider? or need to come to Customer Services for Self Registration?

SIMPATI Registration

SIMPATI Registration

You can register via UMB *444#, SMS to 4444, or the nearest GraPARI

How to register

Easy steps for SIMPATI registration

Frequently Asked Question