Paket Darurat

First aid when your credit runs out

Want to make important calls, send messages, or read online news but your data quota is running out and you don't have enough credit? Yep, no need to bother. With Paket Darurat, you can continue make calls, browse the internet, or send SMS. Pay later when you top up your credit.

Package Details
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Package Price Internet Quota Voice Quota (to Telkomsel number) SMS Quota (to Telkomsel number) Validity Period
Rp3,000 300MB 75 minutes 30 SMS 1 day
Rp5,000 500MB 75 minutes 30 SMS 1 day
Rp7,000 750MB 75 minutes 30 SMS 2 days
Rp10,000 1GB 75 minutes 30 SMS 2 days
Rp13,000 500MB 60 minutes 100 SMS 3 days
Rp15,000 600MB 50 minutes 100 SMS 3 days
Rp3,000 - 30 minutes - 1 day
Rp5,000 - 50 minutes - 1 day

How to activate the package

Via MyTelkomsel App
Via MyTelkomsel App
  1. Open MyTelkomsel App, go to “Shop” and go to “Special for You”.
  2. Choose “Promo Hanya Untukmu” (special promo for you) menu.
  3. If your number is eligible, you will see Paket Darurat offer.
  4. Activate Paket Darurat, and wait for the notification via SMS from 5111 or 5050.
  5. You can use Paket Darurat according to its validity period.
Via SMS
Via SMS
  1. You will receive a Paket Darurat offer via SMS from 5111 or 5050 when you run out of credit balance and if you meet the criteria to receive this service.
  2. If you agree to receive this service, reply with the keyword as instructed on the SMS.
  3. You will receive Paket Darurat activation notification from 5111 or 5050.
  4. You can use Paket Darurat according to its validity period.
Via UMB
Via UMB
  1. Dial *505# via your mobile phone.
  2. If you meet the criteria, Paket Darurat menu will show up and if you don’t see the menu, it means your number is not eligible to buy Paket Darurat.
  3. Activate Paket Darurat as instructed.
  4. Wait for the notification from 5111 or 5050 informing that your package has been activated.
  5. You can use Paket Darurat according to its validity period.
Via Facebook
Via Facebook
  1. Make sure you use a Telkomsel PraBayar (prepaid) number and currently on Telkomsel network.
  2. Make sure your remaining quota has run out and your credit balance is less than Rp10,000.
  3. Open Facebook on your smartphone.
  4. Activate Free Mode, click "Open Free" in the top right corner.
  5. In the Free Mode, photos and links will not be displayed.
  6. Click "View Photos" or "Use Data to View Photos".
  7. Paket Darurat offer will appear if you meet the criteria to receive this service.
Via voice call
Via voice call
  1. Make sure you use a Telkomsel PraBayar (prepaid) number.
  2. Try to make a call when you run out of credit. If you meet the criteria, you will hear a Paket Darurat offer.
  3. If you agree to activate Paket Darurat, press “1”.
  4. Wait for the notification from 5111 or 5050 informing that your package has been activated.
  5. You can use Paket Darurat according to its validity period.
Payment Methods
Payment Methods

There are several payment methods you can try:

  1. When you top up your credit balance, it will be automatically deducted to pay Paket Darurat.
  2. When you receive a credit transfer, it will be automatically deducted to pay Paket Darurat.
  3. When your Paket Darurat expires, your credit balance will be automatically deducted*.
  4. Dial *505#, choose “Cek Tagihan” (check billing) menu, and choose “Bayar” (pay)*.

*Note: These methods are still on trial phase. Not every customer can use these methods.

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