• FAQ

What is Nelpon UNLIMITED Berkali-kali Seharian ke Tsel & 5mnt ke OprLain?

It is a Telkomsel program that offers UNLIMITED bonus to call fellow Telkomsel numbers and 5 minutes to all operators after made a 60-seconds call (Rp750/15 sec).

When is the validity period of Nelpon UNLIMITED Berkali-kali Seharian ke Tsel & 5mnt ke OprLain?

This program is valid from February 13th, 2019 (depends on the SMS received by customers) until 60 days after customers are registered to this program.

Is Nelpon UNLIMITED Berkali-kali Seharian ke Tsel & 5mnt ke OprLain program valid nationally?

Yes, this program is valid nationally, but only for certain customers.

How do I get information about Nelpon UNLIMITED Berkali-kali Seharian ke Tsel & 5mnt ke OprLain?

You are eligible for this program if you get an SMS about this offer, or when you dial *888# you receive the following information:

 

SMS: Per 13 Feb, nikmati promo Rp3rb(Rp750/15dtk) nelpon UNLIMITED berkali-kali seharian ke Tsel&5mnt ke OprLain.Utk menghentikan promo tekan *888*30# (SMS dikirimkan H-3 sd H+3 dari jadwal inject offer)

 

*888#: Tarif nelp anda UNLIMITED berkali-kali seharian & 5mnt ke OprLain stlh Rp3rb(Rp750/15dtk) s.d 14/04/19. Untuk menghentikan promo *888*30# 1.Cek Pulsa&Kuota (Setting info pada UMB H-3 sd H+3 dari jadwal inject offer)

How do I get Nelpon UNLIMITED Berkali-kali Seharian bonus?

  • Make a voice call to fellow Telkomsel numbers or other operator numbers for 60 seconds (with Rp750/15 sec tariff scheme).
  • After you spent Rp3,000 (accumulated), you will get the bonus.

What is the detailed tariff scheme of Nelpon UNLIMITED Berkali-kali Seharian ke Tsel & 5mnt ke OprLain?

You will be charged Rp750/15 sec until you reach Rp3.000 (accumulated), and then you will receive the UNLIMITED bonus quota to call fellow Telkomsel and 5 minutes to other operator numbers.

 

Call Duration Tariff Accumulation
0-15 seconds Rp750 Rp750
16-30 seconds Rp750 Rp1,500
31-45 seconds Rp750 Rp2,250
46-60 seconds Rp750 Rp3,000
61 seconds – more  Rp0  

 

E.g:

First call: If you make a call for 25 seconds, on the first second you will be charged Rp1,500.

Second call: And then, if you make another call for 45 seconds, you will be charged Rp2,250.

Third call: On the next call, you can already enjoy the UNLIMITED bonus quota to fellow Telkomsel and 5 minutes to other operators.

If I’m already subscribed to a voice package, will I be charged with Rp3,000 (Rp750/15 second)?

No, that tariff is only for customers who haven’t subscribed to any voice package.

What if I disagree with the Rp750/15 seconds tariff?

  • Dial *888*30#
  • Contact our Call Center

How do I unsubscribe from Nelpon UNLIMITED Berkali-kali Seharian ke Tsel & 5mnt ke OprLain?

You can unsubscribe by dialing *888*30#. You will see the following message:

Anda akan berhenti menggunakan tarif nelpon promo UNLIMITED berkali-kali seharian dan kembali ke tarif non promo?

  1. Ya

If you choose “Ya”, you will get the following notification:

Anda sudah tidak berada pada tarif nelpon promo dan kembali ke tarif non paket. Cek paket lainnya di MyTelkomsel tsel.me/1. Info: 188

If I unsubscribed from Nelpon UNLIMITED Berkali-kali Seharian ke Tsel & 5mnt ke OprLain, can I subscribe again later on?

No, you cannot.