Digital services continue to evolve, making secure identity verification more important than ever. As a result, biometric technologies such as facial recognition are becoming increasingly common across industries, from banking and public services to telecommunications.
Global trends show that biometric solutions are gaining popularity as a preferred method of identity verification because they are more convenient and harder to replicate than passwords or PINs. Many businesses and institutions are now moving toward a "biometrics-first" approach to strengthen security while creating a smoother experience for users.
Why Is Biometric Verification Becoming More Popular?
As digital activity grows, so do cybersecurity threats. Digital fraud, identity theft, and account takeover incidents continue to challenge traditional authentication methods and highlight the need for stronger security measures.
Passwords are still widely used, but they come with clear limitations. They can be guessed, stolen through phishing attacks, or reused across multiple accounts. By contrast, biometric verification relies on unique physical characteristics, helping improve identity accuracy and reduce the risk of unauthorized access.
Some of the key benefits of biometric technology include:
-
More accurate identity verification.
-
Reduced risk of identity misuse.
-
Faster registration and authentication processes.
-
Stronger support for data protection and digital security.
Why is Biometric Verification Required for Customers?
Biometric verification is used in new SIM Card activation to make sure that a customer’s identity matches the data used during registration. This helps make the verification process more accurate and reduces the risk of identity misuse.
Using face recognition also helps customers complete the verification process faster and more easily, following the required activation rules.
Face Recognition Becomes Part of New SIM Card Activation
Indonesia is also taking steps to strengthen digital identity security. Through Regulation of the Minister of Communication and Digital Affairs (Permen Komdigi) No. 7 of 2026, the government requires all new SIM Card activations to use face recognition verification starting July 1, 2026.
The application of biometric registration through facial recognition aims to:
-
Improve customer registration security.
-
Reduce the use of false identities.
-
Support personal data protection.
-
Increase the accuracy of identity verification.
-
Promote more consistent registration standards across the telecommunications industry.
This policy is part of a broader effort to create a safer digital environment while keeping pace with global developments in digital identity protection. As biometric technology becomes a new standard for digital identity verification, its role in telecommunications will continue to grow, helping strengthen trust and security across digital services.
So, if you plan to activate a new SIM Card soon, make sure to follow the biometric registration process as required. For corporate customers, enjoy a faster, easier, and more convenient SIM Card activation through MyEnterprise Care.
