Our vision

Be a world-class, trusted provider of mobile digital lifestyle services and solutions.

Our mission

Deliver mobile digital services and solutions that exceed customers’ expectations, create value for our stakeholders, and support the economic development of the nation.

Our leaders

Meet the team who are guiding Telkomsel to achieve our governance principles of increased transparency, accountability, responsibility, independence and fairness.

Board of Directors & Commissioners

Our history

Explore our timeline to see how we established ourselves as Indonesia’s leading cellular operator in just 22 years.

Read more about us here






















Telkomsel launches

  • Established by PT Telekomunikasi Indonesia Tbk (Telkom) and PT Indosat Tbk (Indosat)
  • Launches its postpaid offering, kartuHalo

First to market

  • simPATI launches - the first prepaid card in Asia
  • Telkomsel serves 27 provinces across Indonesia

Leading the pack

Becomes the leader of the cellular industry in Indonesia

Mobile banking

Introduces the first mobile banking service in Indonesia

Introducing GSM

Operates dual band GSM at 900 and 1800 MHz frequencies in Indonesia

Mobile surfing begins!

Enables Indonesians to get online from their mobile with the launch of SMS-based WAP, web and data services

Going global

Introduces the first prepaid international roaming for Indonesians

Expansion continues

  • Kartu As, Telkomsel’s second prepaid card is launched
  • Joints the Bridge Alliance, a regional mobile telecommunications group that seeks to deliver greater benefits to consumers
  • EDGE technology is introduced to provide a faster experience than GPRS

World class standards

The Telkomsel Call Centre achieves an ISO certification of 9001:2000

Bringing 3G to Indonesia

Introduces the first 3G network in Indonesia

Growing products and services

  • Telkomsel Flash and High Speed Download Packet Service (HSDPA) are launched as a first for Indonesia
  • Push email service is introduced
  • T-Cash launches as the first digital money service via mobile phone in Indonesia

Connecting Indonesia

  • Launches Telkomsel Merah Putih, a program to provide telecommunication services for remote and border areas
  • Becomes the first provider in the world to provide mobile service and data aboard the PELNI ship.
  • Introduces the first Hydro Fuel Cell in Asia

Network upgrades

Enhances its network to HSPA, with data access reaching 21Mbps

Introducing the mobile lifestyle

  • Langit Musik is launched - the first full-song download service in Indonesia
  • Launches Mobile Advertising service
  • The Ringing Village program is rolled out, providing telecommunication access to more than 25,000 villages
  • Conducts the first LTE technology trial in Indonesia

Investing in technology

  • The first telecommunication R&D facility in Indonesia is launched
  • The first mobile payment e-wallet in Indonesia, Tap Izy, is introduced

Transforming mobile

  • Becomes the 6th largest cellular operator in the world with 125 million subscribers
  • The first mobile Wi-Fi is introduced in Indonesia

Beyond Indonesia

  • The first GraPARI opens in Hong Kong
  • Launches Mobile GraPARI

Reaching more Indonesians

  • Telkomsel’s prepaid youth card Loop is launched
  • 4G LTE is commercially launched in Indonesia

Increasing the global footprint

  • GraPARI opens in Mecca
  • Launches T-Cash Tap
  • Launches T-Drive, Telkomsel’s solution for intelligent driving assistant

Digital transformation

  • Launches the first digital GraPARI at Pondok Indah mall 3  
  • T-Bike, Telkomsel’s connected bike solution is launched
  • T-Cash partners with BTPN Wow! to launch T-Cash Ekstra, the first linked saving and mobile money account in Indonesia

The next evolution

Conducts 5G trial

Our awards

27 Januari 2017

Most Often Used Brand Mobile Phone Operator Category

Indonesia Prestige Brand Awards 2017

27 Januari 2017

Highest Top of Mind Brand Internet Service Provider Category

Indonesia Prestige Brand Awards 2017

27 Januari 2017

Most Often Used Brand Internet Service Provider Category

Indonesia Prestige Brand Awards 2017