It's time to accelerate in certainty with cloud-based mobile application to organize and monitor field workers and improve communication between workers wherever they are using Field Force Management
Task Management and Control
Supervisors can schedule assignments for field employees via the web portal and view work progress.
Route Management and Optimization
Helps to determine the most effective route by considering the traffic and sequence of visit.
Management can track in real time the whereabouts of each mobile workforce.
All of customers’ information such as order history, service request, customer feedback and payment history.
Improve the visibility of employees in the field, also take and upload the photo via the app.
Two default operational reports: photo report & visit report. Customizable operational report is available by request.
Reduce field employee travel time with a comprehensive overview from status to job location
More efficient communication in the completion of tasks between employees
Increase customer satisfaction with time efficiency in completing work
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Frequently asked questions
What types of companies can use this solution?
This solution can be used by companies in all industries, and is particularly suited to companies who have sales teams or field workers. These may include industries such as logistics, finance & banking, insurance companies and many more.
Does my company need to provide its own server?
No, this is a cloud based solution, so your company does not have to provide its own server.
What kind of devices support the Field Force Management?
The solution can be used on all devices that run on Android or iOS operating systems.
Does my company need to provide a specific CAPEX?
No, your company can make the payment as a monthly OPEX.
Can the features and applications of the Field Force Management be customized?
Yes. Features and applications can be customized according to your business processes, needs, and integration with your company’s database or backend system.
How can I subscribe to the Field Force Management?
If you are an existing Telkomsel corporate user, you can contact your Telkomsel Account Manager. If you are a new Telkomsel corporate user, you can reach us through our call center at 188 or the Contact us menu option.
Is the Field Force Management bundled with other Telkomsel services?
Yes, this is a bundled solution. Businesses can choose between these bundling packages:
- Field Force Management application + Telkomsel data package
- Field Force Management application + Telkomsel data package + communication package (e.g. TeamPLAN)
You can also choose optional bundling with device installment or Mobile Device Management (MDM) solution.
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