Only valid for domestic use (will be charged separately for international roaming).
The package notification will be sent via SMS before the package’s validity period ends.
The voice package is valid nationally as long as Telkomsel network is available.
Telkomsel has the right to limit and block the service (voice, SMS, or internet) if there is any indication of Telkomsel service misuse or fraud with or without tools, and any other usage that does not follow the law and regulations.
Telkomsel is not responsible for any misuse of Telkomsel products and services by other parties, and for contents or packages that are not in accordance with Telkomsel’s official product specifications.
Telkomsel is not responsible for any misuse of Telkomsel products and services by other parties, and for contents that have been sent or accessed using Telkomsel network.
Basically, Telkomsel will provide the best speed and access for customers. However, there are a few conditions that can cause a disruption in our services such as network availability, topography factor, population density, the building’s thickness, the type of device, the time of usage, the amount of Telkomsel users, the distance with the nearest BTS tower, and other factors.
Telkomsel has the right to renew, close, raise or reduce the tariff and quota, also the quality of the service by the following considerations:
Ordered by the authority.
The service is no longer suitable for the current technology.
The service is no longer used and will be diverted to another similar service.
Other considerations that are deemed reasonable and appropriate by Telkomsel.
Related to service renewals conducted by Telkomsel, customers agree to exempt Telkomsel from any demands and legal liability that emerged from the policy.
