Tanya Dok

It’s a service that allows you to access health information via SMS.

You can enjoy access to a wide range of useful information such as diet tips, stamina and fitness, diabetes care, heart and high blood pressure, stress relief tips, stroke and brain health, elderly care, beauty tips, and women’s health topics such as pregnancy, breastfeeding and menstruation.

Hubungi *500*67 dan pilih tips kesehatan yang Anda inginkan.

Layanan ini dikenakan biaya Rp330/SMS, 2 SMS/hari, selama 90 hari

You are required to subscribe to the "TanyaDok" health contents by calling *500*67# to activate the TanyaDok bundling subscription content or subscribe via SMS REG , and send to 96768. You have to fill in the registration form provided through the website mhealth.TanyaDok.com in accordance with the SMS notification that has been sent to you. You will be asked to submit your name, ID card number and date of birth. After that, you will get SMS notification upon completing the self data. After the insurance product is activated, you will get SMS notification.

The period of the Personal Accident PA - A insurance product is 1x24 hours after you submitted the data, so that after a waiting period, you may file a claim.

You may submit claims after the waiting period and no later than 60 days after the death.

When the claim is paid, the sum insured is as follows:

• Sum Insured of Rp2,500,000 will become customer's right upon receipt of the 3rd push content from TanyaDok if there is a claim within that month.
• Sum Insured of Rp2,500,000 for the following month will become customer's right after receiving 4th to 9th push content from TanyaDok.
• Sum Insured of Rp5.000.000 for the following month will become customer's right after receiving the 10th to 16th push content from TanyaDok.
• Sum Insured of Rp7,500,000 for the following month will become customer's right after receiving the 17th to 23rd push content from TanyaDok.
• Sum Insured of Rp10.000.000 for the following month will be the right of the customer after receiving 24th to 31st push content from TanyaDok.

If you have filed a claim and the claim has been paid, then the policy is automatically terminated so you cannot file a claim again.

The current valid rate is Rp550/sms.

If you have questions about the claim or need more information, please contact PT Equity Life Indonesia Contact Center on 1500 079 or send an SMS with the format "Claim TanyaDok (ID Number)" to 0878 8000 2900.

If you have questions and need more information, please contact PT Equity Life Indonesia Contact Center on 1500 079.

Personal Accident - AD Insurance is an exclusive life insurance for TanyaDok customers that provides protection in case of death and reimbursement for medical expenses due to an accident.

Personal Accident - AD Insurance is provided to TanyaDok customers who have subscribed to the content and retrieve Personal Accident A Insurance for 90 consecutive days and / or have received 90 push content and agree to extend the subscription content in 90 days and / or in the final period approaching 90 times of push content.

TanyaDok customers will receive compensation amounting from Rp2,500,000 to Rp 10,000,000 in case of death risk due to accident in the active period of insurance. The amount of benefits will be determined based on the amount of push content received by customer in the previous month. In addition, the customer will get a compensation of Rp200,000 per month for medical expenses due to accident in the active period of insurance.

You will be protected for a 1-month contract period (active period of insurance) in accordance with the number of days in 1 month based on the calendar.

 You are required to renew your TanyaDok health content subscription by calling *500*67# to activate TanyaDok bundling subscription content or subscribe via SMS REG <space> <Keyword> send to 96768. After your insurance product is active, you will get SMS notifications.

The waiting period for Personal Accident and AD PA care products is 1x24 hours from registration, so after the waiting period, you can make a claim.

You may submit claims after the waiting period and no later than 60 days from the date of the death and no later than 30 days from the date of care stated on the receipt of payment of medical expenses.

The sum insured you will receive is as follows:

• Death benefit amounting to Rp2,500,000 for the following month will be the right of the customer after receiving the 4th to 9th push content from TanyaDok and medical expenses fee of maximum Rp200.000.
• The death benefit of Rp5,000,000 for the following month will be the right of the customer after receiving the 10th to 16th push content from TanyaDok and medical expenses fee of maximum Rp200,000.
• The death benefit of Rp7,500,000 for the following month will be the right of the customer after receiving 17th to 23rd push content from TanyaDok and medical expenses fee of maximum Rp200,000.
• The death benefit of Rp10,000,000 for the following month will be the right of the customer after receiving 24th to 31st push content from TanyaDok and medical expenses of maximum Rp 200,000.

For example, a TanyaDok customer registered in May. Then in June, that customer suffered an accidental fall from the ladder and had to get treatment at a cost of Rp215,000. He/she can claim to the insurance with a maximum amount of Rp200,000. A few days later in the same month, he/she had an accident and died. The beneficiary can claim to the insurance and will get death compensation according to the tiering of the TanyaDok customer that will be calculated from the total push content that has been received by the customer during the subscription period.

For claims of death, if the customer has filed a claim of death and claim has been paid, then the policy status will be automatically expired and the customer cannot file a claim back. For claims for reimbursement of accidental medical expenses, customers may claim more than 1 time per month for a maximum amount of Rp200,000 per month.

If you have questions about the claim or need more information, please contact PT Equity Life Indonesia Contact Center on 1500 079 or send an SMS with the format "Claim TanyaDok (ID Card Number)" to 0878 8000 2900.

If you have questions and need more information, please contact PT Equity Life Indonesia Contact Center at 1500 079.