migrasi-4g

Trade In Your Old Phone to Get the Best Value 4G Smartphone

Get a new 4G smartphone by trading in your old 2G/3G mobile phone or applying for a 12-month installment. Enjoy the 4G combo package benefit and start getting connected on our 4G network.

Program Information

  • This 4G smartphone trade-in program starts from April 12th to August 31st, 2021.
  • Telkomsel prepaid customers who have been active for more than 3 months and still use 2G/3G mobile phones can join this program.

Trade In, Installment & Package Details

  • We are working with several financing partners to organize the installment programs without credit cards, as well as trade-in partners. Some benefits are only provided for certain types of 4G smartphone, plase check them out:

 

No. Smartphone Discount Financing Partners Trade-in with Trade in Plus
Kredivo Home Credit
Admin Fee Installment Admin Fee Installment
1 Samsung Galaxy A02 Rp25,000 -
2 Samsung Galaxy S20 FE - -
3 Samsung Galaxy S21 Series - -
4 Vivo Y12s - - -
5 Vivo Y20 2021 Rp100,000 - -
6 Vivo Y20sG - - -
7 Oppo A15 - -
8 Oppo A15s - -
9 Oppo Reno5 - - -
10 Oppo Reno5 5G - - -
11 Evercoss M60 - - -
12 Evercoss M6 - - -
13 Evercoss M6A RAM3GB - - -
14 Evercoss M6A RAM4GB - - -
15 Evercoss S6 - - -
16 Evercoss Luna G5 3GB - - -
17 Evercoss Luna G5 4GB - - -

 

Notes:
  1. Discount on Samsung Galaxy A02 and Vivo Y20 2021 applies to all outlets while the stocks last.
  2. Benefits from Kredivo:
    1. Discount of 5% up to Rp300,000 with a minimum transaction of Rp1,000,000 while the stocks last.
    2. There is no admin fee.
    3. Installments of 3, 6 and 12 months with interest of 2.6% per month.
    4. Discounts will be given in the form of a voucher code that can be redeemed on the Kredivo application.
  3. Benefits from Home Credit:
    1. Easy Plan installment programs with tenors of 6, 9 and 12 months, with interest of 2.49% per month for tenors of 6 and 9 months, and 2.99% per month for tenors of 12 months.
    2. The admin fee at the beginning of payment is Rp199,000. Some types of smartphone are free of admin fee.
    3. Free admin fee for Vivo Y12s, Y20 2021 and Y20sG types applies to all stores and outlets that work with Home Credit while the stocks last.
    4. Free admin fee for Oppo Reno5 and Reno5 5G types only applies to the Erafone while the stocks last.
  4. Benefits from Trade in Plus:
    1. Only applies to Samsung, Vivo and Oppo devices listed above.
    2. Only valid at Erajaya stores.
    3. Up to Rp2,000,000 cashback applies to the Samsung Galaxy S21 Series.
    4. Cashback of up to Rp200,000 applies to Oppo A15, Reno5 and Reno5 5G.
  5. Telkomsel and the partners above have the right to make changes to the above policies at any time without prior notification.
  • When you successfully upgrade to 4G smartphone, you can buy the special 4G combo package as follows:

 

Package Quota Period Price
4G Quota Voice Quota
4G Combo 1GB 20 minutes to Telkomsel number 30 days Rp10

 

Package Terms & Conditions:
  1. This package is valid for prepaid customers who have been active for more than 3 months.
  2. Activate this package via UMB *363*23# or MyTelkomsel App.
  3. This 4G Combo package can be activated once a month for 6 months.
  4. Voice Quota is only valid for calling fellow Telkomsel numbers.
  5. 4G Quota can be used in all cities in Indonesia and on 4G networks.
  6. 4G Combo package can be activated and used if the smartphone IMEI and mobile phone number are appropriate.
grapari

Upgrade to 4G Smartphone in These Cities!

This 4G smartphone program with all the benefits applies to selected stores. Check the list here.

Sumatra

District/City Partner Store Detail
Belitung GraPARI Telkomsel GraPARI Belitung
Pekanbaru City Erafone Erafone Ska Mall
Pekanbaru City Erafone Erafone Mal Pekanbaru
Pekanbaru City Megastore Megastore Ruko Sudirman Pekanbaru
Pekanbaru City Megastore Megastore Ruko Panam Pekanbaru
Pekanbaru City Erafone Erafone Ruko Duri Riau
Pekanbaru City Erafone Erafone Mal Living Word

Jabodetabek (Jakarta, Bogor, Depok, Tangerang, Bekasi)

District/City Partner Store Detail
Bekasi Erafone Erafone Lippo Mall Cikarang
Bekasi Erafone Erafone Sentra Grosir Cikarang
Bekasi Erafone Erafone Ruko Cibarusah
Bekasi Megastore Megastore Ruko Cikarang Jababeka
Bekasi Megastore Megastore Ruko Tambun Bekasi
Bogor Erafone Erafone Dramaga Bogor
Bogor Erafone Erafone Ruko Leuwiliang Bogor
Bogor Erafone Erafone Aeon Mall Sentul
Bogor Erafone Erafone Ruko Ciomas Bogor
Bogor Other Stores Lottermart Pakansari Bogor
Bekasi City Erafone Erafone 1 Mega Bekasi Hypermall
Bekasi City Erafone Erafone 2 Mega Bekasi Hypermall
Bekasi City Erafone Erafone 3 Mega Bekasi Hypermall
Bekasi City Erafone Erafone Aeon Jakarta Garden City
Bekasi City Erafone Erafone Bekasi Cyber Park
Bekasi City Erafone Erafone Blu Plaza
Bekasi City Erafone Erafone Mall Metropolitan 2
Bekasi City Erafone Erafone Ruko Bantar Gebang Setu Bekasi
Bekasi City Erafone Erafone Ruko Pondok Ungu Permai
Bekasi City Erafone Erafone Summarecon Mall Bekasi
Bekasi City Megastore Megastore Mal Metropolitan
Bekasi City Megastore Megastore Ruko Karang Satria Bekasi
Bekasi City Megastore Megastore Ruko Perumnas Bekasi
Bogor City Erafone Erafone 2 Botani Square
Bogor City Erafone Erafone Ekalokasari Plaza
Bogor City Erafone Erafone Mall BTM Bogor
Bogor City Megastore Megastore Plaza Jambu 2
Bogor City Megastore Megastore Taman Palem Padjajaran
Depok City Erafone Erafone Kelapa Dua Depok
Depok City Erafone Erafone 1 ITC Depok
Depok City Erafone Erafone 2 ITC Depok
Depok City Erafone Erafone Mal Cimanggis
Depok City Erafone Erafone 3 ITC Depok
Depok City Erafone Erafone 4 ITC Depok
Depok City Erafone Erafone ITC Cibinong
Depok City Erafone Erafone Mal Cinere
Depok City Erafone Erafone Margo City
Depok City Erafone Erafone One Belpark
Depok City Erafone Erafone Ruko Parung Bingung Depok
Depok City Erafone Erafone Ruko Gandul
Depok City Erafone Erafone Ruko Moch Kahfi
Depok City Erafone Erafone Metropolitan Mal Cileungsi
Depok City Erafone Erafone 2 Pesona Square Depok
Depok City Erafone Erafone The Park Mall Sawangan
Depok City Megastore Megastore Cibinong City Mall
Depok City Megastore Megastore Ruko Kemakmuran Depok
Depok City Megastore Megastore Ruko Cileungsi
Depok City Other Stores Realme Store Cibinong City Mall
West Jakarta Erafone Erafone 2 ITC Roxy Mas
West Jakarta Erafone Erafone 3 ITC Roxy Mas
West Jakarta Erafone Erafone 4 ITC Roxy Mas
West Jakarta Erafone Erafone Central Park
West Jakarta Erafone Erafone Daan Mogot Mall
West Jakarta Erafone Erafone Green Sedayu Mall
West Jakarta Erafone Erafone Mal Ciputra Jakarta
West Jakarta Erafone Erafone Mal Puri Indah
West Jakarta Erafone Erafone Mal Taman Anggrek
West Jakarta Erafone Erafone Plaza Slipi Jaya
West Jakarta Erafone Erafone Px Pavilion St Morits
West Jakarta Erafone Erafone Ruko Kebon Jeruk Binus
West Jakarta Erafone Franchise Erafone Taman Surya
West Jakarta Megastore Megastore ITC Roxy Mas
West Jakarta Megastore Megastore Ruko Kamal Raya
Central Jakarta Erafone Erafone 1 ITC Cempaka Mas
Central Jakarta Erafone Erafone 2 ITC Cempaka Mas
Central Jakarta Erafone Erafone Gajah Mada Plaza
Central Jakarta Erafone Erafone Grand Indonesia
Central Jakarta Erafone Erafone Plaza Atrium
Central Jakarta Megastore Megastore ITC Cempaka Mas
South Jakarta Erafone Erafone 1 Mal Ambasador
South Jakarta Erafone Erafone 2 Mal Ambasador
South Jakarta Erafone Erafone Gandaria City
South Jakarta Erafone Erafone ITC Fatmawati
South Jakarta Erafone Erafone Kota Kasablanka
South Jakarta Erafone Erafone Lotte Shopping Avenue
South Jakarta Erafone Erafone Pacific Place Mall
South Jakarta Erafone Erafone Pejaten Village
South Jakarta Erafone Erafone Plaza Blok M
South Jakarta Erafone Erafone Plaza Kalibata II
South Jakarta Erafone Erafone Plaza Semanggi
South Jakarta Erafone Erafone Senayan Park
South Jakarta Megastore Megastore Pondok Indah Mall
South Jakarta Megastore Megastore Ruko Kemang
South Jakarta Megastore Megastore Ruko Pondok Pinang
South Jakarta Other Stores Vivo Store Pondok Indah Mall
South Jakarta Other Stores Huawei Kota Kasablanka
East Jakarta Erafone Erafone 1 Tamini Square
East Jakarta Erafone Erafone 2 Mal Cijantung
East Jakarta Erafone Erafone Arion Mall
East Jakarta Erafone Erafone Buaran Plaza
East Jakarta Erafone Erafone Cibubur Junction
East Jakarta Erafone Erafone Cityplaza Jatinegara
East Jakarta Erafone Erafone City Plaza Klender
East Jakarta Erafone Erafone Green Pramuka Square
East Jakarta Erafone Erafone Kramat Jati Indah Plaza
East Jakarta Erafone Erafone Mal Cijantung
East Jakarta Erafone Erafone Mal Cipinang Indah
East Jakarta Erafone Erafone Mall Bassura
East Jakarta Erafone Erafone Mall Citragran Cibubur
East Jakarta Erafone Erafone Plaza Pondok Gede
East Jakarta Erafone Erafone Ruko Buaran
East Jakarta Erafone Erafone Ruko Hankam Bekasi
East Jakarta Erafone Erafone Trans Studio Mall Cibubur
East Jakarta Eraplus Eraplus Cibubur Junction
East Jakarta Megastore Megastore Ruko Jatiwaringin
North Jakarta Erafone Erafone 2 Mal Artha Gading
North Jakarta Erafone Erafone 2 Mall Of Indonesia
North Jakarta Erafone Erafone 2 Mangga Dua Square
North Jakarta Erafone Erafone Emporium Pluit Mall
North Jakarta Erafone Erafone Mal Kelapa Gading 1
North Jakarta Erafone Erafone Pantai Indah Kapuk Mall
North Jakarta Erafone Erafone Pluit Village
North Jakarta Erafone Erafone Ruko Teluk Gong
North Jakarta Erafone Erafone Sunter Mall
North Jakarta Megastore Megastore Mal Kelapa Gading 2
North Jakarta Megastore Megastore Ruko Semper
North Jakarta Other Stores Huawei Mall Kelapa Gading
Tangerang City Erafone Erafone 1 Supermall Karawaci
Tangerang City Erafone Erafone 2 Supermall Karawaci
Tangerang City Erafone Erafone E-Center Supermal Karawaci
Tangerang City Erafone Erafone Ruko Kresek Balaraja
Tangerang City Erafone Erafone Summarecon Digital Center Serpong
Tangerang City Erafone Erafone Tangerang City Mall
Tangerang City Erafone Erafone Aeon Mal BSD City
Tangerang City Erafone Erafone ITC BSD
Tangerang City Erafone Erafone Living World Alam Sutera
Tangerang City Erafone Erafone Ruko Ceger Tangerang
Tangerang City Erafone Erafone WTC Serpong
Tangerang City Erafone Erafone Mall Citraraya Tangerang
Tangerang City Erafone Erafone Ruko Cokroaminoto Ciledug
Tangerang City Eraplus Eraplus Tangerang City Mall
Tangerang City Megastore Megastore Ruko Cikupa
Tangerang City Megastore Megastore Ruko Jatiuwung
Tangerang City Megastore Megastore Summarecon Mal Serpong
Tangerang City Megastore Megastore Supermal Karawaci
South Tangerang City Erafone Erafone 2 CBD Ciledug
South Tangerang City Erafone Erafone CBD Ciledug
South Tangerang City Erafone Erafone Lottemart Ii Bintaro
South Tangerang City Erafone Erafone Pamulang Square
South Tangerang City Erafone Erafone Plaza Bintaro Jaya
South Tangerang City Erafone Erafone Ruko Raden Saleh Ciledug
South Tangerang City Erafone Erafone Ruko Surya Kencana Pamulang
South Tangerang City Megastore Megastore Bintaro X-Change
South Tangerang City Megastore Megastore Ruko Ciledug
South Tangerang City Megastore Megastore Ruko Ciputat

West Java

District/City Partner Store Detail
Karawang Megastore Megastore Ruko A Yani Cikampek
Karawang Erafone Erafone Karawang Central Plaza
Karawang Erafone Erafone Resinda Park Karawang Mall
Sukabumi City Megastore Megastore Ruko Sukabumi
Sukabumi City Megastore Megastore Ruko Martadinata Sukabumi
Sukabumi City Erafone Erafone Ruko Cicurug
Purwakarta Megastore Megastore Ruko A Yani Cikampek
Purwakarta Megastore Megastore Ruko Purwakarta

Central Java & DIY

District/City Partner Store Detail
Magelang City Erafone Erafone Armada Town Square
Magelang City Megastore Megastore Ahmad Yani Magelang
Salatiga City Megastore Megastore Ruko Salatiga
Semarang City Erafone Erafone 2 Paragon City Mall
Semarang City Erafone Erafone 2 Plaza Simpang Lima
Semarang City Erafone Erafone 3 Plaza Simpang Lima
Semarang City Erafone Erafone DP Mall Semarang
Semarang City Erafone Erafone Mal Ciputra Semarang
Semarang City Megastore Megastore Ruko Telogosari Semarang
Semarang City GraPARI Telkomsel GraPARI Pahlawan Semarang
Surakarta City Erafone Erafone Solo Paragon
Surakarta City Erafone Erafone Solo Square
Surakarta City Megastore Megastore Gatot Subroto Solo
Surakarta City Megastore Megastore Ruko Singosaren Solo
Surakarta City GraPARI Telkomsel GraPARI Slamet Riyadi
Tegal City Megastore Megastore Pacific Mall Tegal
Tegal City GraPARI Telkomsel GraPARI Tegal
Yogyakarta City Erafone Erafone Jogjatronik Mall
Yogyakarta City Erafone Erafone Plaza Ambarukmo
Yogyakarta City GraPARI Telkomsel GraPARI Diponegoro
Sleman Erafone Erafone Jogja City Mall
Sleman Erafone Erafone Mal Hartono Jogjakarta
Sleman Erafone Erafone Sleman City Hall
Sukoharjo Erafone Erafone Hartono Mal Solo
Sukoharjo GraPARI Telkomsel GraPARI Hartono Mall Solo

East Java

District/City Partner Store Detail
Madiun City GraPARI Telkomsel GraPARI Madiun
Malang City Erafone Erafone Mal Olympic Garden
Malang City Megastore Megastore Ruko Malang
Malang City Megastore Megastore Ruko MT. Haryono Malang
Surabaya City Megastore Megastore Galaxy Mall
Surabaya City Erafone Erafone Plasa Marina
Surabaya City Erafone Erafone Plaza Marina-2
Surabaya City Erafone Erafone 1 Supermal Pakuwon Indah
Surabaya City Erafone Erafone 2 Supermal Pakuwon Indah
Surabaya City Erafone Erafone East Coast Center
Surabaya City Erafone Erafone Ciputra World Surabaya
Surabaya City Erafone Erafone Royal Plaza Surabaya
Surabaya City Megastore Megastore Ruko Rungkut Surabaya
Surabaya City Erafone Erafone World Trade Center Surabaya
Surabaya City Erafone Erafone WTC E-Mall Surabaya
Sidoarjo Erafone Erafone Ruko Gajah Mada Sidoarjo
Sidoarjo Erafone Erafone Sun City Surabaya

Bali - Nusa Tenggara

District/City Partner Store Detail
Denpasar City Megastore Megastore 2 Teuku Umar
Denpasar City Megastore Megastore Ruko Gatot Subroto Bali

Kalimantan

District/City Partner Store Detail
Balikpapan City Erafone Erafone Balikpapan Superblok
Balikpapan City Megastore Megastore Ruko MT. Haryono Balikpapan
Balikpapan City Megastore Megastore The Balikpapan Plaza
Balikpapan City GraPARI Telkomsel GraPARI 2 Balikpapan

Sulawesi

District/City Partner Store Detail
Kendari City GraPARI Telkomsel GraPARI Kendari 2
Manado City Erafone Erafone 1 Mega Mall Manado
Manado City Erafone Erafone 2 Mega Mall Manado
Palu City Megastore Megastore Ruko Palu
  • FAQ

  • Terms & Conditions

What is Upgrade to 4G Smartphone program?

It is a bundling program for Telkomsel customers who still use 2G/3G mobile phones so they can upgrade to 4G smartphone and get additional benefits.

What benefit can I get after successfully upgrading to a 4G smartphone?

You can buy a 4G Combo package with 30-day validity for Rp10 only. You will get 1GB 4G Quota and 20 minutes Voice Quota to call fellow Telkomsel numbers.

Is there any other benefit from this program?

Yes. We are collaborating with financing partners to offer installments without credit cards, as well as trade in program. These benefits apply to specific types of 4G smartphone only.

Who is eligible to join this program?

Telkomsel prepaid customers who have been active for more than 3 months and still use 2G/3G mobile phones can join in this program. We will offer this program to selected customers via Telkomsel Contact Center 199 and voice calls. We will inform our trusted partners to follow up upon agreement with customers.

How long will this program be running?

This program will be running until August 31st, 2021.

What should I do to join this program?

If you get the offer through SMS promotion or voice call, you can visit one of the stores on the list above to upgrade to 4G smartphone.

How do I get 4G Combo package?

You can buy it through UMB *363*23# or MyTelkomsel App, maximum 1 activation/month for a maximum of 6 months.

Who is eligible to buy Combo 4G package?

Customers who have been active for more than 3 months, and have already upgraded their old mobile phones to 4G smartphones that have been registered in Telkomsel.

Can I buy 4G Combo package after this program ends?

No, this package can only be activated once a month for 6 months during the program period.

4G COMBO PACKAGE T&C

  1. This program is valid for prepaid customers (simPATI, KARTU As, and Loop) who have been active for more than 3 months and not in grace period.
  2. 4G Combo package can be activated through UMB *363*23# or MyTelkomsel App.
  3. The package can be purchased once a month for 6 months during program period.
  4. The Voice Quota can only be used to call fellow Telkomsel numbers.
  5. 4G Quota can be used in Indonesia on 4G network only.
  6. 4G Combo package can be activated and used if using registered IMEI and mobile number.
  7. Telkomsel has the right to renew, close, raise or reduce the tariff and quota, also the quality of the service by the following these considerations:
    • Ordered by the authority.
    • The service is no longer suitable for the current technology.
    • The service is no longer used and will be diverted to another similar service.
    • Other considerations that are deemed reasonable and appropriate by Telkomsel.
  1. Related to service renewals conducted by Telkomsel, customers agree to exempt Telkomsel from any demands and legal liability that emerged from the policy.