The UnlimitedMAX package is an internet package for new Telkomsel PraBayar customers by offering a monthly internet package with an additional Unlimited Apps Quota.

UnlimitedMAX package can be purchased and repurchased through several ways:

• Visit the outlet and top up your UnlimitedMAX package without changing your card.
• Directly purchase it through your number via *363# or MyTelkomsel App.

• UnlimitedMAX package is available to be purchased for 24 hours.
• UnlimitedMAX package is valid for 30 days.
• UnlimitedMAX package is only available in certain cities.

This package can be purchased by Telkomsel PraBayar customers in certain cities with the following conditions:

• Customers who have been active for less than 6 months can purchase this package as long as they are in certain cities registered for the UnlimitedMAX offer.
• Customers who have been active for more than 6 months can purchase this package as long as they have been purchased it before. They can only purchase packages of Rp55,000 and above.

UnlimitedMAX packages can be purchased starting from Rp 25,000 with Unlimited Apps Quota up to 70GB. UnlimitedMAX package prices may vary depending on the location of purchase and customer profile.

No, UnlimitedMAX package cannot be accumulated with other packages.

Local Quota can be used at the location where the package purchase is made.

As long as you have a Main Quota, it will be consumed first. After you run out of the Main Quota, these rules apply:

• Unlimited Apps Quota will be automatically consumed without any speed or quota limitation during the package’s validity period.
• Unlimited Apps Quota is valid with a fair usage limit to access the apps. You can still access other apps outside of Unlimited Apps list without quota restrictions with a maximum speed of 128Kbps (for packages of Rp75,000 and above) and 64Kbps (for packages of Rp55,000 and below) without consuming your credit balance, as long as the validity period of the package is still valid.
• If the fair usage limit quota has run out, you can still access all apps without quota restrictions with a maximum speed of 128Kbps (for packages of Rp75,000 and above) and 64Kbps (for packages of Rp55,000 and below) without consuming your credit balance, as long as the validity period of the package is still valid.

You will get an SMS notification that the fair limit usage quota will run out when the remaining quota reaches 500MB, 200MB and when the fair limit usage quota has run out. In addition, you can also check the remaining quota via MyTelkomsel App.

No, the Disney+ Hotstar subscription is already included in the UnlimitedMAX package price.

You will receive an SMS to select a digital video service voucher and redeem the voucher through the MyTelkomsel App. Each voucher has a different limited supply quota.

You will receive a successful transaction SMS notification to make sure it’s active. You can also check your remaining quota through:

• “Cek Status” menu via *363#.
• “Cek kuota internet” menu via *888#.
• “Status” menu on MyTelkomsel App.

1. By using UnlimitedMAX Starter Pack, you agree to obey all Telkomsel service’s terms and conditions from time to time, for every service you get by using UnlimitedMAX Starter Pack.
2. Telkomsel has the right to change these terms and conditions at any time, with prior notice through mass media or Telkomsel’s official website (www.telkomsel.com). 
3. Telkomsel has the right to stop the whole service or partially, including blocking the number, if the user allegedly uses this card for activities prohibited by the law and Telkomsel’s terms and conditions, or due to a request from an authorized party.
4. The registration of the SIM card has to be done correctly. If the registration is done incorrectly or does not follow the rules, Telkomsel has the right to deactivate the number and all of its services.
5. PIN & PUK: Please use your private PIN to protect your privacy. Activate your PIN by entering Standard PIN (1234), and change it with your new personal PIN by contacting 04[Standard PIN][NEW PIN][NEW PIN]#. If you enter the incorrect PIN three times, your Telkomsel PraBayar number will be blocked. To unblock it, you have to enter PUK (PIN Unblocking Key) number. You can get a PUK number by calling Telkomsel’s Customer Service.

1. For Telkomsel PraBayar customers, the price includes tax.
2. Only valid for domestic use (International Roaming will be charged separately).
3. The package notification will be sent via SMS before the package’s validity period ended.
4. As long as you already have an active package, you can access the internet using their quota although you don’t have a credit balance. If your quota has run out and you don’t have any data package, you will be charged with a normal basic tariff (non-package).
5. The internet package is valid nationally as long as the Telkomsel network is available, unless for certain packages that can only be used in certain areas.
6. Telkomsel has the right to limit and block the service (voice, SMS, or internet) if there is any indication of Telkomsel service misuse or fraud with or without tools, and any other usage that does not follow the law and regulations.
7. Telkomsel is not responsible for any misuse of Telkomsel products and services by other parties, and for contents or packages that are not in accordance with Telkomsel’s official product specifications.
8. Telkomsel is not responsible for any misuse of Telkomsel products and services by other parties, and for contents that have been sent or accessed using the Telkomsel network.
9. Basically, Telkomsel will provide the best speed and access for customers. However, there are a few conditions that can cause a disruption in our services such as network availability, topography factor, population density, the building’s thickness, the type of device, the time of usage, the amount of Telkomsel users, the distance with the nearest BTS tower, and other factors.
10. Telkomsel has the right to renew, close, raise, or reduce the tariff and quota, also the quality of the service by the following considerations:
    • Ordered by the authority.
    • The service is no longer suitable for the current technology.
    • The service is no longer used and will be diverted to another similar service.
    • Other considerations that are deemed reasonable and appropriate by Telkomsel.
11. Related to service renewals conducted by Telkomsel, customers agree to exempt Telkomsel from any demands and legal liability that emerged from the policy.

1. The UnlimitedMAX package is an internet package for new Telkomsel PraBayar customers by offering a monthly internet package with an additional Unlimited Apps Quota.
2. Purchasing UnlimitedMAX packages can be done for 24 hours and can be consumed for 30 days.
3. Purchasing UnlimitedMAX packages can only be done in certain cities where UnlimitedMAX offers are available.
4. The package includes a Disney+ Hotstar subscription for 30 days.
5. UnlimitedMAX internet quota consists of Main Quota (Local and National) which can be used on all 2G/3G/4G/5G networks for 24 hours and fair usage limits/FUP apply to access selected applications.
6. After the Main Quota runs out, the internet speed will be reduced to 64/128Kbps except for access to selected applications which will consume fair usage limits quota. After the fair usage limit quota runs out, the internet speed for selected applications will be reduced to 64/128Kbps.
7. UnlimitedMAX package is valid for a maximum of 10 purchases per month per customer.
8. You have the opportunity to get a digital video subscription voucher on MyTelkomsel once a month during the package's active period.
9. The digital video subscription voucher is limited and valid while stock lasts.
10. Voucher redemption information will be sent via SMS after the package has been successfully activated.
11. Voucher redemption is valid from June 18 - September 18, 2021.
12. For further questions regarding the UnlimitedMax package, you can contact the information center below:
    • Call Center: 188
    • Twitter: @telkomsel
    • Email: cs@telkomsel.co.id
    • Facebook: Telkomsel
    • WhatsApp: 081111111111
    • LINE: Telkomsel