Use CloudX and get free 60GB access for 30 days. With services such as conference meeting video and virtual classroom with up to 100 participants, stay connected and #DiRumahTerusProduktif without additional hardware or operational expense.
PABX on premise (analog) and contact center are all covered and can be accessed everywhere.
Can be easily accessed on application, desk phone, computer, and smartphone.
Increase productivity by working remotely with online meeting and file sharing.
Effectively control all users configurations through dashboard.
Highly secured, fast and easy deployment makes it easier to expand user.
It doesn't need device investment and additional operational cost to run the business anywhere.
FAQ CloudX Conference Member Package
CloudX is a solution for enterprise customers who need office communication service with virtual PABX, Contact Center, Unified Communication, and Call Me Now features—because investing on PABX/Contact Center infrastructure is no longer relevant nowadays.
If your company is a Telkomsel existing customer, please contact Telkomsel Account Manager. For a new customer, please contact Call Center 188.
Yes. CloudX is cloud-based, so it is possible to have PABX feature without building the infrastructure first.
CloudX can be accessed via various devices such as smartphones, applications, desk phones, and notebook.
For the best experience of video conference and virtual classroom from CloudX, we suggest to use internet connection with at least 1.5Mbps bandwidth.
Technically you can, but for now the available Telkomsel number is a mobile number.
Yes, you can access the dashboard to make configuration changes.
Yes, you can record or upload IVR announcement via dashboard or CloudX web portal.
Yes. CloudX has video or audio conference features you can use to hold an online meeting.
For now, CloudX can only be used by postpaid customers.
The bills can be charged to the pilot number or to each mobile number.
No, the charging scheme does not use prorate scheme.
Telkomsel offers a 30GB data package for Rp10 with 30-day validity, and you can only buy it via MyTelkomsel App.
This program is valid for:
Virtual member is a person who receives an invitation link from the meeting host to attend the virtual meeting through CloudX services.
Virtual host are kartuhalo Corporate customers who have purchased CloudX services on behalf of their companies, so they can hold meetings (send meeting invitations). The host must log in first to the CloudX App.
CloudX Package can be activated by all Telkomsel prepaid and postpaid (non-corporate paid) customers who receives an invitation link from the meeting host to attend the virtual meeting through CloudX services.
No, this package quota is not divided and can be used on 2G, 3G, 4G network for 24 hours/day, just to access CloudX.
If you would like to request for CloudX service, please visit this link.
All Telkomsel prepaid and postpaid customers can activate CloudX Conference Member package via MyTelkomsel App.
You can activate this package starting from Thursday, March 19th, 2020 at 00:00 AM until Sunday, May 31st, 2020 at 11:59 PM (Jakarta Time).
No, you cannot send CloudX Conference Member package as a gift to another number.
No, this package cannot be accumulated with other internet packages.
No, this package can only be activated once.
You can use CloudX Package after you received the successful transaction notification via SMS. You can check the remaining quota through:
In order to support work from home, Telkomsel initiates a program called #DiRumahTerusProduktif by offering CloudX Meeting special price with 30-day validity for our existing corporate customers.
This program is valid until 15th, 2020.
CloudX Meeting is one of the CloudX features we offer in this program, where you can have an online meeting anytime and anywhere, as long as you are connected to the internet.
With CloudX online video conference meeting, you can access features such as share screen, whiteboard, and on-room chat for up to 100 participants that can be accessed on Android, Windows, MacOS, or Web Browser.
All of Telkomsel’s existing corporate or enterprise customers are eligible for this program. You can activate this solution through:
If your corporate is Telkomsel’s existing customer, your corporate PIC may request for CloudX Meeting activation by email or official letter to Telkomsel Account Manager.
Our Call Center will verify your corporate number and you will be directed to Telkomsel Account Manager assigned for your corporate.
You can get the following CloudX services:
One corporate can get maximum 3 CloudX Meeting licenses in one period of time. It means, one corporate can create 3 Online Meeting Room at the same time.
The CloudX Meeting license and data package are valid for 30 days since the package activation.
You will have 2 options:
You can buy extra quota package on MyTelkomsel according to your preference.