1. BUSINESS
  2. SME

  3. 99% Usahaku

99persen-usahaku

Connected Through Solutions

A digitalized Small & Middle Enterprise platform to gain knowledge and business process learnings through digital education, as well as the facility to enter a bigger market.  

 

Google Play Store

Digital Education

Improve your business through digital learning from original and the most recent curated contents.

edukasi-99%

Productivity Improvement

Find the best digital products you need to start and grow your business.

Market Access

Get access to a bigger market and improve your sales.

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  • FAQ

  • Privacy Policy

What is 99% Usahaku?

99% Usahaku is a platform or app to help Small & Medium Enterprises grow and operate more efficiently through digital solutions offered by Telkomsel and its official partners.

What is the function of 99% Usahaku?

99% Usahaku can help Small & Medium Enterprises grow through technology, products, solutions, and digital learnings available on the platform.

How do I use 99% Usahaku app?

You can start using 99% Usahaku by downloading the app through:

Can 99% Usahaku be used on all types of device?

No, 99% Usahaku app can only be used on smartphones with Android operating system.

Do I have to use Telkomsel’s internet connection to acess 99% Usahaku?

No. 99% Usahaku can be accessed using all internet connection, including WiFi.

Do I have to pay when downloading and accessing 99% Usahaku?

No, but when you download and access 99% Usahaku, the process will consume your internet quota, unless you use other services.

What features does 99% Usahaku offer?

You can access the following features:

  • Products (Telkomsel and other users’ products).
  • Learnings (articles, success stories, digital learnings, discussion forum).

How do I register in 99% Usahaku app?

There are 3 methods to register, you can choose one of them:

  • Login Here

When you enter the app, click “Login Here” on the bottom. You will be asked to fill a form. Please fill the form and give your app permission by clicking the checkbox. And then click “Register”.

You will receive a verification email from 99% Usahaku. Open the email and copy the 6-digit code to the verification page on 99% Usahaku app. After that, click “Send” and you will be directed to the homepage.

  • Facebook

When you enter the app, click “Facebook”. Enter your Facebook username and password, and then click “Continue as…”. You will be asked to fill a form. Please fill the form and give your app permission by clicking the checkbox. And then click “Register”.

     You will receive a verification email from 99% Usahaku. Open the email and copy the 6-digit code to the verification page on 99% Usahaku app. After that, click “Send” and you will be directed to the homepage.

  • Google

When you enter the app, click “Google”. You will be asked to fill a form. Please fill the form and give your app permission by clicking the checkbox. And then click “Register”.

     You will receive a verification email from 99% Usahaku. Open the email and copy the 6-digit code to the verification page on 99% Usahaku app. After that, click “Send” and you will be directed to the homepage.

How do I log in to my 99% Usahaku account?

  • Open the app.
  • Enter your username and password.
  • Click the log in button.

I forgot my password. What should I do?

Access the “Log In” page, and then click “Forgot Password”. Enter your email address to verify. You will receive a verification code via email and you need to enter the code to the verification page on 99% Usahaku app. Enter your new password to replace the old one and then click “Send”.

Where do I find more information about 99% Usahaku?

Click “Account” on the right bottom of the interface. Scroll down and find “About 99% Usahaku App”. You will be directed to the page where you can find the information about the app.

How do I manage my notification?

Go to the “Account” page, choose “Setting” icon, and choose “Manage Notification”. On the following page you can manage:

  1. Message
  2. New Success Stories
  3. New Articles
  4. Digital Learning Programs
  5. New Videos

How do I delete my account?

Go to “Account” page, choose “Setting” icon, and choose “Delete My Account”. You will see a pop-up confirmation before deleting your account.

What products can I buy on 99% Usahaku?

  • Digital Store
  • Digital Store Bundling
  • Digital Marketing
  • Wireless Broadband
  • Digital Cashier Bundling

I’m not a Telkomsel customer. Can I buy the products on 99% Usahaku?

Yes. If you are not a Telkomsel customer, you can use credit card as the payment method.

How about the price applied on 99% Usahaku?

The price depends on each product.

What benefits do I get if I subscribe to Small & Medium Enterprise products on 99% Usahaku?

  • You can choose various SME products suitable for your business in one platform.
  • You can manage your subscription in one platform.
  • You can manage the recipient of a product in one platform.
  • One billing account can be used for several products.

What is the difference between “Market” and “Business Opportunity” menu?

“Market” menu sells products and services of Telkomsel. “Business Opportunity” menu is a feature to advertise other users’ product. You can make transactions on “Market” menu, while on “Business Opportunity” menu, you can only communicate with the seller.

How do I make a purchase on “Business Opportunity” menu?

After choosing the product, you can directly contact the seller via message or phone call. You can arrange a transaction with the seller outside the app.

What payment methods can be used on 99% Usahaku?

  • Credit Card
  • Virtual Account (Mandiri & BNI)
  • LinkAja
  • FinPay Code
  • Telkomsel Postpaid Billing
  • Telkomsel Prepaid Credit Balance (simPATI/KARTU As/Loop)

How do I make a payment using credit card?

During the payment process, choose “Credit Card” as your payment method. Proceed with your credit card details.

How do I make a payment using Link Aja?

During the payment process, choose “E-Money” as your payment method. Proceed with your LinkAja account details.

How do I make a payment using virtual account?

During the payment process, choose “Bank Virtual Account (Transfer)”. You will get a virtual account number and then choose ATM, mobile banking, or internet banking. Follow the step-by-step according to your bank.

Is there another payment method without having through a bank?

You can make a payment in Alfamart, Yomart, PT Pos Indonesia, and Pegadaian. During the payment process, choose “Modern Channel Cash”. Proceed and you will get Finpay Paycode Number. Visit the offline channel you prefer and tell the staff that you want to make a payment using Telkom or Finpay payment code. Inform your 12-digit code and complete your payment.

How do I cancel my purchase?

Products that haven’t been paid for until a certain period of time will be automatically cancelled by the system.

How do I contact 99% Usahaku Customer Service?

You can contact our Customer Service via:

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This Privacy Policy arranges our policies and procedures in collecting, using, and disclosing user information. By using this service, customers agree to the data collection, removal, processing, storing, disclosure, and other uses explained in this Privacy Policy. 99% Usahaku is following the general standard to protect the information given to 99% Usahaku, both during the transition and admission. 99% Usahaku is fully aware that user information is private. Therefore, 99% Usahaku is committed to protecting the confidentiality of that information.

  • Information from Users

There are two categories of user information: 1) personal data that you submit voluntarily during registration and 2) information gathered when you use our service. Personal data is any information related to the user including but not limited to name, contact number, email address, and social media.

  • Information Usage 

99% Usahaku will use the information as stated above, both individually and collectively, for this service specifically and other 99% Usahaku services generally, such as but not limited to service planning, research, design, and marketing, assisting the law enforcer, government, or legal entity, complying to the Indonesian law, and also court order. The information that are disclosed in a public area will become public information. We ask all users to be fully aware of the information you give out on the public pages.

  • Sharing Information to a Third Party

99% Usahaku does not sell, rent, exchange, or grant authority for a third party who is not committed to protecting your data privacy. However, 99% Usahaku is under contract with many other companies to provide various services that will enrich users’ experience in using this service. These companies are prohibited from using the data given to them unless the purpose is related to this service and they are not allowed to share nor sell these data.

  • Information Security

In order to prevent any access from an unauthorized party, keep the data accuracy and make sure the information is being used for the right purpose only, 99% Usahaku is committed to maintaining the security by using the physical, electronic, and managerial procedure to protect the information we have.

  • Cooperation with the Law Process

99% Usahaku can disclose any personal information when we are ordered by the law, or if it is deemed necessary to 1) comply to the law or court process; 2) protect and maintain our copyright; 3) protect our website from violation; or 4) protect our users’ or public’s personal and property security (if you gave out fake information or pretended to be someone else, we can share any information about you as a part of the investigation on your action).

  • Other Information

This Privacy Policy is subject to change at any time. Every change will be displayed on this page. Therefore, we ask all users to access this page from time to time to be aware of the change (if any). This Privacy Policy is presented in some different languages. If there is any interpretation difference or dispute, the Indonesian version shall be used.

By using this service, all users agree to abide to this Privacy Policy. If you do not agree with this Privacy Policy, you are free to stop using 99% Usahaku services.

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