Enjoy video conference meetings / virtual classrooms for up to 100 participants without additional device investment and operational costs.
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Download for participant (which doesn't have an account / host yet) :
Set a meeting or video conference using CloudX Meeting on Demand virtual room for up to 100 participants with various durations up to 5 hours, starting from Rp10,000. #DiRumahTerusProduktif
Corporate internal communication service that combines PABX features and instant messaging which can be accessed mobile via your smartphone.
Mass video conferences for up to 100 participants and supported with screen sharing, chat and whiteboard features that make meetings more efficient anytime and anywhere
Specifically for companies that already have contact center licenses, they can have inbound and outbound contact center platforms with login-logout features for agents and supervisors, monitoring agents, and realtime analytics at competitive prices per seat.
Does not require investment in equipment and additional operational costs in running a business.
Good collaboration between employees makes employees more effective and productive at work.
The deployment process is easy and fast with a high level of security.
CloudX is a solution for enterprise customers who need office communication service with virtual PABX, Contact Center, Unified Communication, and Call Me Now features—because investing on PABX/Contact Center infrastructure is no longer relevant nowadays.
If your company is a Telkomsel existing customer, please contact Telkomsel Account Manager. For a new customer, please contact Call Center 188.
CloudX can be accessed via various devices such as smartphones, applications, desk phones, and notebook.
Yes. CloudX is cloud-based, so it is possible to have PABX feature without building the infrastructure first.
YTechnically you can, but for now the available Telkomsel number is a mobile number.
For the best experience of video conference and virtual classroom from CloudX, we suggest to use internet connection with at least 1.5Mbps bandwidth.
Yes, you can record or upload IVR announcement via dashboard or CloudX web portal.
Yes, you can access the dashboard to make configuration changes.
For now, CloudX can only be used by postpaid customers.
Yes. CloudX has video or audio conference features you can use to hold an online meeting.
No, the charging scheme does not use prorate scheme.
The bills can be charged to the pilot number or to each mobile number.
CloudX meeting is one of the features of the CloudX service where customers can conduct online meetings anytime and anywhere as long as they are connected to an internet connection.
The CloudX Meeting service can be obtained in the following 3 ways:
The services obtained are online video conferencing services with various features, such as share screens, whiteboards, and on-room chat with a maximum choice of 100 and 500 meeting participants which can be accessed via the CloudX application on Android, Windows, MacOS, and Web devices. Browser.
For the best experience using CloudX's video conferencing or virtual classroom services, we recommend using an internet connection with a minimum bandwidth of 1.5Mbps.
For the best experience using CloudX's video conferencing or virtual classroom services, we recommend using an internet connection with a minimum bandwidth of 1.5Mbps.
After the customer subscribes to the CloudX Meeting service, download the CloudX application for your device as follows:
After installing, log in with the given user access and select the "Meeting" menu. There are 2 meeting options to choose from, namely "Create a Meeting" where the meeting will start at the same time, or "Schedule a Meeting" where the meeting will start at a specified time.
You can reset your password via the following page https://cloudx.telkomsel.com/resetpassword.html (If your account has an email that has been registered)
Or
By using a registered Telkomsel number, you can access change passwords via UMB * 363 * 222 #
Make sure your device meets the minimum specifications to run a virtual background according to the table below.
Windows
| only without a physical green screen |
|
| Image only with a physical green screen |
|
| Video without a physical green screen |
|
| Video with a physical green screen |
|
Mac OS
| Image only without a physical green screen |
|
| Image only with a physical green screen |
|
| Video with a physical green screen |
|
| Video without a physical green screen |
|
iOS
| Image only |
|
CloudX Meeting on Demand is a CloudX service where you can rent CloudX virtual meeting with a certain duration anytime and anywhere with up to 100 participants.
You can get online video conference with share screen (PPT file, video, etc), whiteboard, and on-room chat with 100 participants that can be accessed on Android, Windows, MacOS, or web browser.
*Note: You will get a 10-minute allowance for meeting setup and inviting participants, so the total duration is meeting duration + 10 minutes.
Please contact Telkomsel Virtual Assistant (VA) via:
On the chat, type “CloudX”, and you will receive a form link. Please complete and submit the form. You will be contacted by our agent for verification. After the verification, you will receive the meeting link via SMS.
You can use your internet quota or buy CloudX Meeting package via MyTelkomsel App. You can also use WiFi.
100 participants can join the meeting.
When you agree to purchase this service, you will be charged through your prepaid or postpaid number after receiving the meeting link.
There is a possibility that the meeting room become unavailable if it reaches the full capacity. However, Telkomsel will keep on increasing the CloudX meeting room capacity.
Layanan yang didapatkan adalah layanan online video conference dengan berbagai macam fitur, seperti share screen, whiteboard, dan on-room chat dengan maksimal 100 partisipan meeting yang dapat diakses melalui aplikasi CloudX pada perangkat Android, Windows, MacOS, serta Web Browser.
Program Dari Rumah #TerusProduktif hanya berlaku untuk pelanggan setia enterprise Telkomsel dan bisa didapatkan melalui:
Secara teknis bisa namun saat ini nomor yang dimiliki Telkomsel adalah nomor handphone.
Ya, solusi CloudX memiliki fitur video atau audio conference yang dapat digunakan pelanggan corporate untuk meeting secara online.
Ya, pelanggan dapat merekam atau mengupload announcement IVR sendiri pada dashboard atau web portal CloudX.
Tagihan layanan CloudX dapat ditagihkan ke nomor utama atau ke masing-masing nomor.
Untuk sementara ini layanan CloudX hanya dapat dinikmati oleh pelanggan pascabayar.
Tidak, skema tagihan prorata tidak berlaku untuk layanan CloudX.