Help us find the best solutions
for your business.
Answer a few simple questions so we can recommend
our products and solutions best suited for you.
We would like to announce that on this October the LOOPkita app will be renewed with the latest version to improve the services. In the new version of the app, Loopers will receive more attractive offers and up to date articles everyday.
We apologize for the inconvenience to Loopers, because the older version of LOOPkita and its services won’t be available to use. Unavailable services include:
However, we will give out internet quota replacement with similar value for customers who still have Koin, active LOOPkita package, and active Booster package. For more details, you can check the FAQ below.
Here are the details of LOOPkita app renewal:
We will inform you when the new LOOPkita app gets released in Google Play. Make sure to update your LOOPkita app to the new version to still be able to use it.
On this October, LOOPkita app will be renewed with more attractive packages and up to date articles everyday. However, as of October 10th, 2018 the older version of LOOPkita app and its services won’t be available to use.
As of October 10th, 2018, the quota saving, data management, and Lucky LOOP Spin Wheel won’t be available to use due to the app renewal.
If you have purchased the LOOPkita package (via UMB or LOOPkita) and got an additional 300MB quota for accessing 3 apps through LOOPkita, you won’t be able to use the quota starting from October 10th, 2018. You will also receive an internet quota of 300MB for 7 days as a replacement. For other LOOPkita quota, you can use it as usual.
If you have purchased Booster package through LOOPkita app, you won’t be able to use the quota through LOOPkita app anymore starting from October 10th, 2018. You will also receive an internet quota of 100MB with a validity period that depends on the booster package you have purchased.
*You will receive the quota before 1x24 hours after you received the quota replacement SMS.
Koin that you have won’t be able to be used and redeemed. You can ask for replacement directly by contacting Telkomsel via 188 before October 31st, 2018.
Due to the closure of LOOPkita package, all subscription to the package will be terminated. You can purchase other packages on *567#, LOOPkita or loop.co.id.
|LOOPkita Lite||Internet Vaganza 3GB or Combo Vaganza 2GB|
|LOOPkita Medium||Internet Vaganza 8GB or Combo Vaganza 6GB|
|LOOPkita Heavy||Internet Vaganza 15GB|
If you have purchased the LOOPkita and Booster package, you will receive internet quota replacement automatically.
If you still have Koin on the old LOOPkita app, you can redeem it by contacting Telkomsel via 188 before October 31st, 2018. Telkomsel will give replacement based on the Koin you have.