Be Entertained all Day!

You’ll always be in tune with the latest movies, music, games and more with Loop.

Loop
  • 4G LTE

  • 25MB data

  • Starting at Rp 5.000

  • Can’t wait to get started?
    We have Starter Packs
    just for you.

  • Check It Out

Find the Perfect Package

We’ve got you covered when it comes to finding the best package to suit your on-the-go life.

Internet 1GB

Internet 1GB

1GB
  • 3 day

  • 16.000

Internet 15GB

Internet 15GB

15GB
  • 3 day

  • 47.000

Grab the Latest Phone

Get the most out of your Loop package by upgrading your phone at the same time. We have the coolest, feature-packed handsets for you to choose from.

Check it out
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Stay in the Loop

Keep up to date with the latest lifestyle news, entertainment, special offers and more!

Visit Loop Website
Loop
  • Quick Connect

  • FAQ

  • Terms & Conditions

Cek Sisa Pulsa dan Masa Berlaku

*888#

Cek Kuota Telpon dan SMS

*888#

Cari Berbagai Paket Data Loop Lainnya di

*567#

How can I check the balance of my Loop plan?

You check via UMB code *567#.

How do I top up or buy packages for my Loop line?

You can purchase packages via the the LoopKita app, or by accessing the UMB menu at *567# or by visiting www.loop.co.id.

Can I migrate from a simPATI or KARTU As subscription to a Loop subscription?

Unfortunately, we do not support migration between our prepaid SIMs. You will be required to purchase a new Loop starter pack and receive a new number.

Does the tariff for Loop include taxes?

Yes, the tariff for Loop includes 10% (VAT).

How do I extend Loop card active period?

To extend the active period of Loop card, you can top up your credit balance or buy data packages.

The activities that can be carried out to extend the active period of your Loop card are:

  1. Data Package Purchase
    • All package purchases will extend the active period, based on the validity period of the package.
    • Purchasing a package during the grace period will change the card to an active card, and the active period will adjust to the validity period of the package.
    • Package purchases from all purchase channels (such as GoPay, OVO, LinkAja, Virtual Assistant, credit card, etc.) will change the grace period to be active, and the active period will adjust to the validity period of the package.
  2. Get the Gift Package
    • If the number receives a certain package (gift package), the card's active period will be extended according to the validity period of the package.
    • Packages received during the grace period will change to an active period according to the validity period of the package.
  3. The use of data/voice/SMS quota during the grace period will not change the active period.

How long will the active period of Loop be extended after I top-up credit or buy data package?

The active period of the Loop card will be extended by topping up credit or buying a data package with a certain value, whether in an active period or grace period and also top-up usage of at least Rp1, with the following details:

  • Credit Top-up
     
    Credit Denomination Active Period
    Rp1 – Rp50,000 30 days
    Rp50,001 – Rp100,000 60 days
    Rp100,001 – Rp250,000 90 days
    Rp250,001 – Rp500,000 120 days
    > Rp500,000 365 days

     
  • Data Package Purchase
     
    Quota Active Period
    0,5GB – 1,5GB 3 days
    1GB – 2,5GB 5 days
    1,5GB – 3,5GB 7 days
    4GB 30 days
    10GB 30 days
    14GB 30 days

     
  • After a Minimum of Rp1 Credit Usage
     
    Credit Usage for 30 Days Active Period
    < Rp1 Entering Grace Period
    Rp5,000 – Rp50,000 30 days
    Rp50,001 – Rp100,000 60 days
    Rp100,001 – Rp250,000 90 days
    Rp250,001 – Rp500,000 120 days
    > Rp500,000 365 days
  1. By using Loop SIM card, you agree to obey all TELKOMSEL services’ terms and conditions from time to time, for every service you get by using Loop.
  2. TELKOMSEL has the right to change these terms and conditions any time, with a prior notice through mass media or TELKOMSEL’s official website (www.telkomsel.com).
  3. TELKOMSEL has the right to stop the whole service or partially, including blocking the Loop user, if the user allegedly uses Loop for activities prohibited by the law and TELKOMSEL’s terms and conditions, or due to a request from an authorized party.
  4. The registration of Loop SIM card has to be done correctly. If the registration is done incorrectly or does not follow the rules, TELKOMSEL has the right to deactivate the Loop number and all of its services.
  5. PIN & PUK: Please use your private PIN to protect your privacy. Activate your PIN by entering Standard PIN(1234), and change it with your new personal PIN by contacting 04[Standard PIN][NEW PIN][NEW PIN]#. If you enter the incorrect PIN three times, your Loop number will be blocked. To unblock it, you have to enter PUK (PIN Unblocking Key) number. You can get PUK number by calling TELKOMSEL’s Customer Service.
  6. You can activate or deactivate your internet by accessing the following codes from your smartphone:
    • *363*213# for internet activation
    • *363*212# for internet deactivation
    Please make sure you always restart your mobile phone after accessing one of those codes. This internet activation or deactivation process will not affect your internet package.

You can view the complete terms and conditions by downloading them here.