Halo Installment Desktop

kartuHalo Device Bundling Installment

Get your new smartphone bundled with kartuHalo and enjoy installment payment using kartuHalo billing.

Choose Your Smartphone

SAMSUNG

Samsung Galaxy S10e

6-Months Package

  • Bundling Price: Rp11,625,200
  • Down Payment: Rp2,037,200
  • Installment per month: Rp1,598,000
  • Included Halo Device Plan Medium 6 months

12-Months Package

  • Bundling Price: Rp12,871,000
  • Down Payment: Rp2,863,000
  • Installment per month: Rp834.000
  • Included Halo Device Plan Medium 12 months

SAMSUNG

Samsung Galaxy S10

6-Months Package

  • Bundling Price: Rp13,576,200
  • Down Payment: Rp2,224,200
  • Installment per month: Rp1,892,000
  • Included Halo Device Plan Medium 6 months

12-Months Package

  • Bundling Price: Rp14,895,000
  • Down Payment: Rp3,051,000
  • Installment per month: Rp987,000
  • Included Halo Device Plan Medium 12 months

SAMSUNG

Samsung Galaxy S10+ 128GB

6-Months Package

  • Bundling Price: Rp14,141,200
  • Down Payment: Rp2,387,200
  • Installment per month: Rp1,959,000
  • Included Halo Device Plan Medium 6 months

12-Months Package

  • Bundling Price: Rp15,557,200
  • Down Payment: Rp3,293,200
  • Installment per month: Rp1,022,000
  • Included Halo Device Plan Medium 12 months

SAMSUNG

Samsung Galaxy S10+ 512GB

6-Months Package

  • Bundling Price: Rp18,814,200
  • Down Payment: Rp2,980,200
  • Installment per month: Rp2,639,000
  • Included Halo Device Plan Medium 6 months

12-Months Package

  • Bundling Price: Rp20,453,000
  • Down Payment: Rp3,929,000
  • Installment per month: Rp1,377,000
  • Included Halo Device Plan Medium 12 months

SAMSUNG

Samsung Galaxy S10+ 1TB

6-Months Package

  • Bundling Price: Rp24,323,200
  • Down Payment: Rp3,509,200
  • Installment per month: Rp3,469,000
  • Included Halo Device Plan Medium 6 months

12-Months Package

  • Bundling Price: Rp26,181,000
  • Down Payment: Rp4,461,000
  • Installment per month: Rp1,810,000
  • Included Halo Device Plan Medium 12 months

Package Detail

This program includes Halo Device Plan Medium package with 6/12 months subscription period. Please check the following details:

 
Item Halo Device Plan Medium
All Network quota per month 14GB
Entertainment quota per month  10GB
Voice quota to Telkomsel per month 100 minutes
Voice quota to other operators per month 30 minutes
SMS to Telkomsel per month 200 SMS
Subscription Period 6/12 months based on installment period

Cara Membeli

Receive the Offer via SMS

If you are a selected customer, you will receive the offer from Telkomsel via SMS.

Visit the Outlet

Visit the nearest Telesindo store / Samsung Experience Store – Telesindo / Samsung Excellent Partner - Telesindo and show the SMS you received.

Verification & Registration

  • The staff will verify you by sending an SMS containing a keyword to 777 using your smartphone.
  • They will proceed if you receive a reply stating that you are eligible for this program.
  • Register by filling the kartuHalo registration form and Salvus protection. Please show your ID card and Family Card number.

Choose Your Smartphone

  • Choose the smartphone and kartuHalo starter pack, or register your prepaid number if you are willing to migrate to kartuHalo.
  • After completing the down payment, your kartuHalo number will be active in 24 hours.

Cara Membeli

Receive the Offer via SMS

If you are a selected customer, you will receive the offer from Telkomsel via SMS.

Visit the Outlet

Visit the nearest Telesindo store / Samsung Experience Store – Telesindo / Samsung Excellent Partner - Telesindo and show the SMS you received.

Verification & Registration

  • The staff will verify you by sending an SMS containing a keyword to 777 using your smartphone.
  • They will proceed if you receive a reply stating that you are eligible for this program.
  • Register by filling the kartuHalo registration form and Salvus protection. Please show your ID card and Family Card number.

Choose Your Smartphone

  • Choose the smartphone and kartuHalo starter pack, or register your prepaid number if you are willing to migrate to kartuHalo.
  • After completing the down payment, your kartuHalo number will be active in 24 hours.

Program Information

Notes:

  • This program is only valid for the purchase of device bundling + kartuHalo number.
  • The down payment is paid up front and the remaining installments will be billed through the kartuHalo billing.
  • The down payment price includes VAT 10%.
  • The installment price through kartuHalo billing does not include 10% VAT.
  • Here is the list of selected Telesindo outlets.
  • FAQ

  • Terms & Conditions

What is Device Bundling Installment through kartuHalo Billing?

It is a program that offers a convenient way for Telkomsel customers to buy smartphone + kartuHalo bundling with installment through kartuHalo billing.

Benefits:

  • You can make a payment with installment but you don’t need to have a credit card.
  • The installment price is more attractive compared to another installment service.

What is Halo Device Bundling Plan?

Halo Device Bundling Plan is a special package that can be consumed by customers who buy smartphone + kartuHalo bundling at selected Telesindo outlets.

Can all Telkomsel customers enjoy Device Bundling Installment through kartuHalo Billing?

This program is only available for:

  • Selected Telkomsel customers who get the offer from Telkomsel through SMS and flash message.
  • This program is only available for Jabodetabek area.
  • Customers who pass the verification process by Telesindo and/or Telkomsel.

Telesindo dan/or Telkomsel staff has the right to run any necessary verification process.

When does Device Bundling Installment through kartuHalo Billing program come to effective?

This program is valid until May 31st, 2019.

Can I use my existing number to join Device Bundling Installment through kartuHalo Billing program?

This program is only valid for new kartuHalo customers and customers who migrate from prepaid number (simPATI, KARTU As, Loop). If you already have an existing kartuHalo number, you cannot use the same number to join this program.

Can I join Device Bundling Installment through kartuHalo Billing program more than once?

No, every eligible Telkomsel can only make one purchase. If you try to make a second purchase, you will receive a notification of failure.

How do I make a payment?

You can make a payment with the following scheme:

Activity Time of Billing Time of Payment Payment Methods
Down payment During the early transaction at the selected outlet. During the early transaction at the selected outlet. Cash, debit card, credit card, or regular credit card at the outlet.
Installment payment Will be billed every month through kartuHalo billing. Following the deadline of kartuHalo billing payment. Following the kartuHalo payment channel. For more information, check www.telkomsel/com/support/metode-pembayaran.

What will happen if I don’t make the installment payment on time?

Telkomsel and Telesindo have the right to make some restriction according to your payment delay:

Period Payment Status Note Follow-up Activity
kartuHalo Service Smartphone
April 1st to 30th Not Yet kartuHalo service active period    
May 1st to 5th Not Yet kartuHalo billing status: sent    
May 1st to 20th Not Yet Payment period    
May 21st to 31st Not Yet Payment delay, 1st reminding period
  • Unable to make voice calls and send SMS.
  • Unable to access the internet.
  • Unable to buy a Telkomsel package.
  • Payment reminder via SMS.
  • Payment reminder via pop up notification.
June 1st to 30th Not Yet Payment delay, 2nd reminding period
  • Unable to make voice calls and send SMS.
  • Unable to receive voice calls and SMS.
  • Unable to access the internet. ·    Unable to buy a Telkomsel package.
  • The app fuction will be locked. You can only use your smartphone to call and email to Telkomsel and Telesindo Call Centers.
July 1st Not Yet Termination Your kartuHalo number will be deactivated. Your smartphone functionality will be deactivated by the system.

Can I switch package from Halo Device Plan during the contract period?

No, you cannot switch package from Halo Device Plan during the contract period.

How do I check my Halo Device Plan quota?

You can check it via MyTelkomsel App or my.telkomsel.com.

How much is the minimum limit of Halo Device Bundling Plan?

The minimum limit will be set at Rp1.

Can Halo Device Bundling Plan voice and SMS quota be used to other operators?

No, Halo Device Bundling Plan quota can only be used to fellow Telkomsel numbers.

What if I want to call or send messages to other operator numbers?

You have to visit the nearest GraPARI to change your plan so you can make a call or send messages to other operator numbers. After you change your plan, you will have to pay if there is any excessive use outside Halo Device Plan quota.

What if I want to stop subscribing within Halo Device Bundling Plan contract?

Your kartuHalo bundling number will be deactivated and you will be asked to pay for the overdue bills or excessive use, if any.

How is the detail of kartuHalo package?

This program includes Halo Device Plan Medium package with 6/12 months subscription period. Please check the following details:

 
Item Halo Device Plan Medium
All Network quota per month 14GB
Entertainment quota per month  10GB
Voice quota to Telkomsel per month 100 minutes
Voice quota to other operators per month 30 minutes
SMS to Telkomsel per month 200 SMS
Subscription Period 6/12 months based on installment period
  • kartuHalo Subscription Requirements
    1. Valid ID card.
    2. Family Card number.
  • Program Terms and Conditions
    1. The program period is valid until May 31st, 2019 and limited for the first 3000 transactions.
    2. This program is only valid for customers who:
      • Receive an offer via SMS from Telkomsel.
      • Deemed valid or eligible during the verification process done by Telesindo staff.
      • Buy a new kartuHalo starter pack or migrate from prepaid to a postpaid number.
    3. This program is only valid for smartphone + kartuHalo bundling.
    4. The customer has to fill in kartuHalo registration form, PT Salvus protection form, and Samsung Knox Guard form.
    5. The customer has to complete the down payment and make the installment payment every month through kartuHalo billing.
    6. Any product that has been purchased cannot be refunded.
    7. Telesindo is Telkomsel’s official partner for Device Bundling Installment through kartuHalo Billing transactions.
    8. Any form of complaints related to the device, packaging, and distribution can be reported to Telesindo Call Center at 021-7279-3950.
    9. Any form of complaints related to operator services such as data package and nano-SIM replacement can be reported to Telkomsel Call Center at 188 (free of charge for postpaid customers).
    10. By reading these terms and conditions, you agree to abide by all the rules of Device Bundling Installment through kartuHalo Billing program.
  • kartuHalo Package Terms and Conditions
    1. Bundling Halo Device Plan is valid for:
      • New customers.
      • Customers who migrate from prepaid (simPATI, KARTU As, Loop) to postpaid (kartuHalo).
    2. The content quota is only valid to access all MAXstream, GamesMAX, and MusicMAX services.
    3. The kartuHalo number’s minimum limit is Rp1 (for any use outside Halo Device Plan) and the International Roaming service will be deactivated.
    4. If you want to buy any additional internet package and use International Roaming, you have to modify your limitation and activate the International Roaming at the nearest GraPARI by bringing your ID card and Family Card number.
    5. After the contract period ended, your package will be automatically switched to regular Halo●Kick! package. You can find more information on telkomsel.com/halokick.
    6. The customer cannot switch the kartuHalo package during the contract period.
    7. The over-limit use of voice and SMS bonus will be charged with kartuHalo basic tariff. You can find more information on telkomsel.com/halo-paket-tarif.