Customer Level Gold


Welcome to Gold Level!

You are currently on a Gold Level with an average spending/billing of Rp100,000 – Rp299,999 for the last 3 months and a length of subscription (active period) of 6 months or more. You can upgrade to Platinum level with a minimum spending/billing of Rp300,000.

Customer Level Determination

  • You must be a Telkomsel customer (Telkomsel PraBayar & Telkomsel Halo) for at least 6 months.
  • Telkomsel Halo user: Your level will be determined from the average billing payment you’ve made for the last 3 months.
  • Telkomsel PraBayar user: Your level will be determined from your average spending for the last 3 months.
  • Your level will be evaluated every month.

Get the Benefits!


Enjoy special benefits here


2x Telkomsel POIN rewards


Special Services for Gold Customers

Enjoy the following special services:

  • Virtual Assistant on MyTelkomsel App.
  • Fast complaint handling.
  • Earn 2x Telkomsel Poin rewards.

Additional Information