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Special for Telkom Group’s loyal customers—up to 50Mbps internet, free 10-minute calls, and free access to Disney+ Hotstar for only
Rp475,000 Rp 375,000 per month! Plus, get a 50% discount for installation fee.
Indihome FMC package offers up to 50Mbps internet speed, fast and smooth.
Enjoy free 10-minute landline calls and free access to Disney+ Hotstar.
Rp100,000 off for Telkomsel customers + 50% IndiHome installation discount.
What is IndiHome FMC package?
It’s a special IndiHome offer for Telkomsel customers where you can enjoy 50Mbps internet speed, 10-minute landline calls, and Disney+ Hotstar at Rp100,000 off from normal price.
Who can enjoy IndiHome FMC package?
Selected Telkomsel customers in Jakarta (West, Central, North, South), Bogor, and Bandung can enjoy this offer.
When does this offer become available?
This promo is available on May 25 to June 14, 2022.
How do I sign up for IndiHome FMC package?
Please sign up/register via Indihome website. You will then receive an email with a secure link to upload your personal data for verification process and schedule appointment with IndiHome technician once verified.
Do you offer any other type of IndiHome FMC package?
This is the current best offer that we have curated for you. When we design this package, we have included attractive speed and extra entertainment content that will likely suit your lifestyle.
Can you explain me the details of the IndiHome FMC package?
We are offering IndiHome 2P (Phone and Internet package) called “Paket Cepat”. It offers 50Mbps speed, landline call bonus of 10 minutes, and access to Disney+ Hotstar.
Can the price be lower?
This package costs Rp375,000, the current best pricing that we can offer to you. Normally, this package is worth about Rp475,000 for a 50Mbps internet speed (normal speed is 30Mbps). We give you a special Rp100,000 discount because you’re Telkom Group’s loyal customers. The price listed does not yet included 11% tax.
How much is the upfront fee for IndiHome installation?
It will be Rp250,000 (not yet including 11% tax).
How much is the leased modem fee?
It will be Rp30,000/month, already included in the bundle pricing.
What is the next process after I agree to buy the product?
You will be getting an email with a secure link to upload your personal data such as selfie, ID card, etc as well as sign an IndiHome subscription contract. Please fill out the link within 3 days before it is expired.
What is the next process after I upload my verification data?
After verification, our team will also reach out to you to ask for your schedule so we can send technicians to install the IndiHome modem at your home.
How long will the IndiHome installation take place?
Once you are verified, the technician will come to your home within 3 days.
How do I know if IndiHome can be installed in my place?
During your data and verification process, we will check your home address to make sure that it is within IndiHome network coverage.
How long will these IndiHome benefits last?
The benefits will last until December 31, 2022.
What happens after December 31, 2022?
You will be migrated to an equivalent IndiHome package that is available at that point of time.
What happens if I stop my Telkomsel subscription?
This special priced IndiHome package is only available for Telkomsel subscribers. If you stop your Telkomsel subscription, your IndiHome package will be migrated to an equivalent package (in terms of speed) that is available in the following month.
How many devices can be connected to IndiHome?
This IndiHome package can support up to 12 devices (cellphone, laptop, desktop PC).
Will there be a penalty if I break the IndiHome subscription contract?
Yes, you will need to subscribe for at least 12 months. If you unsubscribe before 12 months, you will be charged a penalty of Rp1,000,000.
How do I pay the IndiHome bills?
You can go to myIndiHome app to pay for your bills or simply login to myIndiHome website to make a monthly payment.
Whom should I call if I have technical difficulties?
Please contact IndiHome’s customer service at 147.
What is myIndiHome and how to use it?
MyIndiHome serves as your personal account to monitor your internet usage and monthly payment. The features are user friendly, and you can always call 147 if you have some difficulties to navigate.
How do I create myIndiHome account?
You can go to myIndiHome app and sign up or simply sign up through myIndiHome website.
How does Telkom know my Telkomsel phone number?
Telkomsel is part of Telkom Group. When you are registered with Telkomsel, you have provided customer consent for your data to be accessed by Telkom as well.
Promo terms and conditions
Disney+ Hotstar terms and conditions
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